Volume 04 Issue 01-2024
125
American Journal Of Social Sciences And Humanity Research
(ISSN
–
2771-2141)
VOLUME
04
ISSUE
01
P
AGES
:
125-128
SJIF
I
MPACT
FACTOR
(2021:
5.
993
)
(2022:
6.
015
)
(2023:
7.
164
)
OCLC
–
1121105677
Publisher:
Oscar Publishing Services
Servi
ABSTRACT
This article covers the issues of improving the efficiency of the state civil service and state civil servants and improving
the legal basis for their assessment.
KEYWORDS
P
ublic civil service, “performance indicators”, “key results indicators –
KRI” “critical success factors”, and
development strategy.
INTRODUCTION
Today, increasing the efficiency of public servants in
the world community is becoming a priority for
countries. In the Republic of Uzbekistan, special
attention is paid to the improvement of the mechanism
of activity of civil servants, which is of great importance
in improving the quality of services to the population
and ensuring stable socio-economic development.
The development strategy of New Uzbekistan for 2022-
2026 requires the improvement of the efficiency of the
activities of state bodies to ensure the implementation
of the priority goals and tasks related to the
development of a people-friendly state.
Research Article
IMPROVEMENT OF THE LEGAL BASIS FOR EVALUATING THE
EFFECTIVENESS OF STATE CIVIL SERVANTS
Submission Date:
January 21, 2024, A
CCEPTED
Date:
January 26, 2024,
Published Date:
January 31, 2024
Crossref doi:
https://doi.org/10.37547/ajsshr/Volume04Issue01-20
Guljahon R. Madrahimova
Chief Legal Consultant, Ministry of Higher Education, Science and Innovation of the Republic of Uzbekistan,
Tashkent, Uzbekistan
Journal
Website:
https://theusajournals.
com/index.php/ajsshr
Copyright:
Original
content from this work
may be used under the
terms of the creative
commons
attributes
4.0 licence.
Volume 04 Issue 01-2024
126
American Journal Of Social Sciences And Humanity Research
(ISSN
–
2771-2141)
VOLUME
04
ISSUE
01
P
AGES
:
125-128
SJIF
I
MPACT
FACTOR
(2021:
5.
993
)
(2022:
6.
015
)
(2023:
7.
164
)
OCLC
–
1121105677
Publisher:
Oscar Publishing Services
Servi
Annex 1 of the strategy, priority direction 1 is defined as
“Establishment of a people
-friendly state by increasing
human dignity and further development of a free civil
society”. In this direction, the task of organizing the
state civil service system based on modern standards is
defined, according to which, the elimination of
corruption factors in the state service, the
improvement of the legal basis for recruitment of
personnel on the basis of selection and evaluation of
their performance, introduction of the “National
rating” system based on the system of evaluating the
activities of civil servants and state bodies based on the
most important performance indicators (KPI),
improving the system of raising the level of
professional training, material and social security of
civil servants, local government bodies, the ministry
and formation of the national personnel reserve in
order to prepare suitable candidates for leadership
positions in agencies, entering the state service, the
task of implementing the “Digital Public Service”
project, which provides for the digitalization of the
processes related to the formation of reserves,
evaluation, and the completion of service, as well as
the revision of requirements for working hours and
labor standards in state bodies, was set [1].
In developed countries, the first issue to be taken into
account when deciding on the application of incentive
measures to civil servants is the fulfillment and
overperformance of the most important performance
indicators. In determining this criterion, it is important
to analyze the concept called KPI (Key Performance
Indicators) in the modern state civil service.
KPI is also referred to as an efficiency or effectiveness
indicator that monitors and evaluates the performance
of organizations (departments, institutions and
enterprises) and employees at the level of the specified
requirements or the achievement of the specified goal.
Simply put, a KPI is a “measuring device” against a
defined goal. Therefore, it is impossible to define KPIs
through indicators that are not related to the goal.
In English, these concepts are expressed through
terms su
ch as “performance indicators”, “key results
indicators
–
KRI” and “critical success factors” is
expressed.
The system of further increasing work efficiency
through material incentives of managers and
employees based on KPI was first created in Europe
during the economic crisis in the 1970s. The reason is
that in European countries such as France, Germany,
and Portugal, the salaries of civil servants are much
lower than those in the private sector. In order to
increase wages, further tax increases were required.
The Law “On State Civil Service” of the Republic of
Uzbekistan was adopted as part of the systematic
reforms being carried out to improve the efficiency of
civil servants in the Republic of Uzbekistan. The
adoption of this law serves as a solid legal foundation
Volume 04 Issue 01-2024
127
American Journal Of Social Sciences And Humanity Research
(ISSN
–
2771-2141)
VOLUME
04
ISSUE
01
P
AGES
:
125-128
SJIF
I
MPACT
FACTOR
(2021:
5.
993
)
(2022:
6.
015
)
(2023:
7.
164
)
OCLC
–
1121105677
Publisher:
Oscar Publishing Services
Servi
for the full realization of the principle that “the people
should serve the people, not the public authorities”.
In particular, Article 5 of the Law is called “Main
principles of state civil service” and it defines the unity
and stability of the state civil service system, legality,
fairness, service to the people, responsibility of state
bodies and officials to society and citizens.
According to the law, the Labor Code applies to
relations not regulated by this law during the state civil
service. It is also prohibited for a civil servant to engage
in business, to be its founder, to open accounts outside
of Uzbekistan, to acquire real estate abroad. A 5-day
work week and a work duration of no more than 40
hours per week are established for civil servants. It is
established that civil servants will be granted annual
basic leave of not less than 27 days, as well as annual
additional work leave given for many years of work
experience in the same organization or network.
Civil servants are an integral part of the mechanism of
public administration, and their professional skills and
efficiency have a direct impact on various spheres of
public life. In this regard, it is necessary to consider
measures to improve their activities in the conditions
of Uzbekistan.
1. Paying special attention to retraining and upgrading
the skills of civil servants
One of the main aspects of improving the efficiency of
civil servants is to invest in their training and
development. Regular courses, seminars and trainings
serve to improve the skills of employees and master
modern methods of management and service to
citizens.
2. Introduction of electronic management in public
service
The use of modern information technologies, including
electronic services and platforms, makes it possible to
increase the efficiency and transparency of the
activities of state authorities and management bodies.
Implementation of e-governance reduces bureaucracy,
improves access to services and reduces the risk of
corruption. Confidence in the public service will
increase among the population.
3. Application of incentive measures in public service
Creating a system of motivating civil servants,
awarding awards for high achievements and career
growth based on professional results serves to
increase their responsibility and efficiency.
4. Strengthening of moral standards in public service
Implementation and monitoring of strict ethical
standards will help prevent corruption and ensure
honesty and transparency in public administration.
CONCLUSION
Volume 04 Issue 01-2024
128
American Journal Of Social Sciences And Humanity Research
(ISSN
–
2771-2141)
VOLUME
04
ISSUE
01
P
AGES
:
125-128
SJIF
I
MPACT
FACTOR
(2021:
5.
993
)
(2022:
6.
015
)
(2023:
7.
164
)
OCLC
–
1121105677
Publisher:
Oscar Publishing Services
Servi
Improving the mechanism of increasing the efficiency
of civil servants in the Republic of Uzbekistan is an
integral part of the development strategy of New
Uzbekistan. By improving the qualifications of civil
servants, improving their incentive system, and
introducing modern technologies in this field, we can
achieve further strengthening of public administration
in our country, providing high-level services to the
population.
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