Vol. 3 No. 08 (2023): Volume - III Issue - VIII

Vol. 3 No. 08 (2023): Volume - III Issue - VIII
Published: 01-08-2023

Articles

09-13 86 30

EXAMINING THE IMPACT OF CUSTOMER RELATIONSHIP VALUE ON COMMITMENT IN PUBLIC SECTOR BANKS

V Karthikeyan Vincy

This research examines the influence of customer relationship value on commitment in public sector banks. In the banking industry, building strong and long-lasting relationships with customers is crucial for enhancing loyalty and commitment. By analyzing data from customer surveys, customer retention rates, and employee interviews, this study explores the key dimensions of customer relationship value that drive customer commitment in public sector banks. The findings shed light on the importance of customer-centric strategies and relationship management practices in fostering customer commitment, ultimately contributing to the overall success and sustainability of public sector banks.

05-08 101 32

UNLOCKING PROSPERITY: THE INTERPLAY BETWEEN HUMAN CAPITAL INVESTMENT AND POVERTY REDUCTION IN NIGERIA

Tubotamuno Ekpenyong

This research investigates the linkages between human capital investment and poverty reduction in Nigeria. Human capital, comprising education, healthcare, and skills development, plays a crucial role in determining individuals' economic and social capabilities. Addressing poverty requires a comprehensive understanding of how investments in human capital contribute to alleviating economic disparities and improving living conditions. Through a mixed-methods approach involving data analysis and case studies, this study explores the impact of human capital investments on poverty reduction in Nigeria. The findings shed light on the key factors influencing the effectiveness of such investments, providing insights for policymakers and stakeholders seeking to unlock prosperity and reduce poverty in the Nigerian context.

01-04 113 58

INNOVATION-DRIVEN ECONOMIC STRUCTURE TRANSITION: A CASE STUDY OF CHINA

Sheng Zhang

This study examines the impact of innovation on the economic structure transition in China. Over the past few decades, China has experienced rapid economic growth driven by technological advancements and innovation-driven policies. This research focuses on the transformative effects of innovation on China's economic structure, particularly in sectors such as technology, manufacturing, and services. Through a comprehensive case study approach, we analyze the role of innovation in promoting industrial upgrading, fostering entrepreneurship, and facilitating the transition towards a knowledge-based economy. The findings shed light on the key factors that have contributed to China's innovation-driven economic growth and offer valuable insights for policymakers and other countries seeking to foster economic development through innovation.