Authors

  • Makhliyo Mambetkulova Alisher kizi
  • Obiddin Toshmurzaevich Yuldashev

Author Biographies

  • Makhliyo Mambetkulova Alisher kizi

    student of the faculty of Taxation and Budget accounting,

    Tashkent State University of Economics

    Tashkent, Uzbekistan. email: mahliyom364@gmail.com

  • Obiddin Toshmurzaevich Yuldashev

    Tashkent State University of Economics

    Professor of the Department of “Insurance”

    Tashkent, Uzbekistan. email: obiddin@inbox.ru

DOI:

https://doi.org/10.71337/inlibrary.uz.mead.102958

Keywords:

Inclusive insurance financial inclusion social protection underserved population microinsurance insurance accessibility financial resilience insurance market vulnerability insurance awareness

Abstract

Inclusive insurance is a key tool in achieving financial inclusion and social protection for low-income populations. It aims to provide access to affordable, simple, and flexible insurance products for vulnerable and underserved segments of society. In developing countries, where large parts of the population are excluded from formal financial systems, inclusive insurance plays a crucial role in protecting livelihoods against various risks—such as health issues, natural disasters, and loss of income. Despite the potential benefits, the implementation of inclusive insurance in many countries, including Uzbekistan, is still at an early stage and requires systemic reforms, regulatory support, and cooperation among stakeholders. This paper explores the essence, principles, and global practices of inclusive insurance, and analyzes its current state and development prospects in Uzbekistan’s insurance market.


background image

MODERN EDUCATION AND DEVELOPMENT

Выпуск журнала №-27

Часть–4_Июнь –2025

88

INCLUSIVE INSURANCE AND ITS ESSENCE

08.00.00 – Economic Sciences

Makhliyo Mambetkulova Alisher kizi,

student of the faculty of Taxation and Budget accounting,

Tashkent State University of Economics

Tashkent, Uzbekistan. email:

mahliyom364@gmail.com

Obiddin Toshmurzaevich Yuldashev

Tashkent State University of Economics

Professor of the Department of “Insurance”

Tashkent, Uzbekistan. email:

obiddin@inbox.ru

ABSTRACT: Inclusive insurance is a key tool in achieving financial

inclusion and social protection for low-income populations. It aims to provide access

to affordable, simple, and flexible insurance products for vulnerable and underserved

segments of society. In developing countries, where large parts of the population are

excluded from formal financial systems, inclusive insurance plays a crucial role in

protecting livelihoods against various risks—such as health issues, natural disasters,

and loss of income. Despite the potential benefits, the implementation of inclusive

insurance in many countries, including Uzbekistan, is still at an early stage and

requires systemic reforms, regulatory support, and cooperation among stakeholders.

This paper explores the essence, principles, and global practices of inclusive

insurance, and analyzes its current state and development prospects in Uzbekistan’s

insurance market.

KEYWORDS: Inclusive insurance, financial inclusion, social protection,

underserved population, microinsurance, insurance accessibility, financial resilience,

insurance market, vulnerability, insurance awareness.

INTRODUCTION

The concept of inclusive insurance has emerged in response to the increasing

need to protect economically vulnerable groups from financial shocks. Inclusive


background image

MODERN EDUCATION AND DEVELOPMENT

Выпуск журнала №-27

Часть–4_Июнь –2025

89

insurance refers to insurance products that are specifically designed to be accessible

and affordable for low-income individuals, informal workers, and small-scale

entrepreneurs who are typically excluded from traditional insurance markets. Its

primary goal is to enhance social equity by extending risk protection to all segments

of society, regardless of income level.

In many developing countries, including Uzbekistan, a significant portion of

the population does not have access to insurance services due to high costs, low

financial literacy, and limited outreach of insurers. This lack of coverage exposes

people to severe financial risks and undermines economic stability, especially in rural

and disaster-prone areas. Inclusive insurance, when effectively implemented, can

reduce poverty, support economic development, and build resilience by offering

protection against risks such as illness, crop failure, accidents, or natural calamities.

International experience shows that the development of inclusive insurance

requires a supportive legal framework, public-private partnerships, consumer

education, and innovative product design tailored to the needs of marginalized groups.

In this context, the relevance of inclusive insurance for Uzbekistan lies not only in

promoting social justice but also in expanding the financial ecosystem to serve

broader economic goals. Therefore, understanding the nature and implementation

strategies of inclusive insurance is essential for shaping a more resilient and inclusive

financial sector.

RESEARCH METHODOLOGY.

As a result of reinsurance, the insurer expands the possibilities of direct

insurance, which creates the basis for insuring uninsured objects due to the high

probability of an insured event. Reinsurance allows the insurer to minimize the impact

of risks that exist in the insurance business and control compliance with regulatory

requirements. The insurer independently determines the maximum deductible under

the insurance contract. In reinsurance relations, legal relations do not arise between

the insured and the reinsurer, they involve the insurer and several reinsurers. The

client may not be informed about the reinsurance contract concluded with the insurer

directly upon signing the insurance contract.


background image

MODERN EDUCATION AND DEVELOPMENT

Выпуск журнала №-27

Часть–4_Июнь –2025

90

The insurance market of developed countries has a high level of use of

reinsurance, this is due to the fact that 40-45 percent of reinsurance premiums have a

share in the total amount of insurance premiums, and in most countries, insurers prefer

to use the obligatory form of reinsurance for financial protection. In turn, we believe

that it would be appropriate to give an explanation of the concept of obligatory

reinsurance. Obligatory reinsurance is a mandatory form of reinsurance, in which, in

accordance with the terms of the reinsurance contract, based on the signed terms of

the insurance contract, the reinsurer is obliged to transfer the risks to the reinsurer

included in this agreement, while the reinsurer is obliged to accept these risks.

Obligatory reinsurance agreements can also be concluded with companies that

carry out additional activities in the field of reinsurance. At the same time, certain

types of insurance are selected, such as construction and installation risks, property

insurance, cargo insurance. A certain part of the company's obligations under all

contracts concluded under these types of insurance is automatically transferred to the

reinsurer. In this case, the insurance company faces an important task, that is, it is

necessary to determine the size of the share.

To ensure the financial stability of insurers, it is advisable to conclude an

obligatory reinsurance agreement with domestic, as well as foreign reinsurance

companies. As a result, the implementation of this measure will help maintain

financial stability by distributing the company's losses (liabilities) between the two

parties, as well as reduce the volume of imports of reinsurance services. Therefore,

the conclusion of this agreement with domestic companies will ensure the

preservation and distribution of reinsurance premiums in the domestic market, and

cooperation with foreign companies involving their insurance obligations will create

a flow of incoming reinsurance.

RESULTS AND DISCUSSION

Inclusive insurance is increasingly recognized as a critical component of

financial inclusion and social protection strategies, particularly in developing

economies. For Uzbekistan, where a significant portion of the population operates

outside formal financial systems, inclusive insurance offers both a social and


background image

MODERN EDUCATION AND DEVELOPMENT

Выпуск журнала №-27

Часть–4_Июнь –2025

91

economic imperative. This section presents an in-depth discussion of the current state,

challenges, international benchmarks, and potential policy directions for inclusive

insurance in Uzbekistan.

1. Low Penetration and Trust DeficitDespite ongoing reforms, Uzbekistan's

insurance market remains underdeveloped in terms of outreach and inclusion.

According to data from the Ministry of Finance (2023), less than 10% of the

population is covered by any form of insurance, and this figure drops below 3% in

rural regions. The trust deficit is also substantial—historical inefficiencies, weak

claims management, and lack of client engagement have created a perception of

insurance as an unreliable or unnecessary service.This skepticism is particularly acute

among low-income households, informal workers, and rural communities. Many

perceive insurance as a product for the elite or large corporations. Furthermore, the

complexity of insurance contracts, lack of financial literacy, and limited access to

service points contribute to the exclusion of the most vulnerable segments of society.

This highlights a fundamental paradox: the people most in need of risk protection are

the least likely to access it.

2. Structural and Operational Barriers One of the primary barriers to inclusive

insurance in Uzbekistan is the lack of regulatory recognition and product

segmentation. Microinsurance, index-based insurance, and bundled products tailored

for vulnerable populations are not formally defined in national legislation. As a result,

insurance providers are hesitant to develop such products, fearing regulatory

uncertainty and financial risk.Operationally, traditional distribution models are

ineffective for reaching remote or marginalized groups. Insurance companies still rely

heavily on brick-and-mortar offices and agent-based sales models, which are

expensive and limited in geographic reach. This restricts expansion into low-density

areas where inclusive insurance is most needed. Additionally, few insurers have

invested in digital platforms that could reduce operating costs and streamline access

to services through mobile phones or online portals. Moreover, product design

remains overly standardized and urban-centric. Premiums are not priced for

affordability, coverage terms are inflexible, and claim processes are complex. These


background image

MODERN EDUCATION AND DEVELOPMENT

Выпуск журнала №-27

Часть–4_Июнь –2025

92

conditions make existing insurance products inaccessible for small farmers, informal

traders, female-headed households, and migrant worker families—precisely the

groups inclusive insurance seeks to empower.

3.Untapped Digital Potential and Mobile Access.Uzbekistan’s growing digital

ecosystem offers a promising foundation for scaling inclusive insurance. The country

has over 30 million mobile subscribers and an internet penetration rate exceeding

85%. This creates a unique opportunity to adopt digital-first insurance models,

including:

USSD-based microinsurance policies that require no internet access;

Mobile claim filing systems for accident or funeral insurance;

Digital identity verification for onboarding and fraud prevention.

Yet, implementation remains slow due to limited coordination among

regulatory bodies, weak digital infrastructure among insurers, and lack of investment

in fintech partnerships. Cross-sector collaboration with telecom companies, fintech

startups, and microfinance institutions could help accelerate digital inclusion and

make insurance more accessible, especially in remote regions like Karakalpakstan,

Kashkadarya, and Surkhandarya.

4.Lessons from Global Best Practices.International experience offers valuable

lessons for Uzbekistan. In countries like Kenya, the "M-TIBA" platform provides

mobile-based health insurance tailored to low-income users, with funding support

from donors and the government. India's Pradhan Mantri Jeevan Jyoti Bima

Yojana

(PMJJBY) offers life insurance at $0.60 per year, subsidized and managed through

public-sector banks. In the Philippines, mutual benefit associations (MBAs) play a

vital role in community-based microinsurance. These cases demonstrate that inclusive

insurance flourishes when the following conditions are met:

A.

Legal recognition and simplified regulations for small-scale insurance;

B.

Cross-sector partnerships between insurers, NGOs, telecoms, and local

governments;

C.

Consumer education integrated into product rollout;


background image

MODERN EDUCATION AND DEVELOPMENT

Выпуск журнала №-27

Часть–4_Июнь –2025

93

D.

Data-based risk modeling to ensure affordability without compromising

sustainability.

Uzbekistan can adapt such practices by leveraging existing structures like the

mahalla system, national ID infrastructure, and the government's targeted social

registers such as the “Iron Book” and “Women’s Book.”

5. Social and Economic Impact Potential.The socioeconomic implications of

inclusive insurance are far-reaching. Insurance allows low-income individuals and

households to better cope with unexpected shocks such as illness, job loss, agricultural

failure, or death of a breadwinner. This enhances financial resilience, reduces reliance

on predatory loans, and prevents the slide back into poverty due to a single adverse

event.From a macroeconomic perspective, widespread adoption of inclusive

insurance can stabilize consumer demand, protect human capital, and even reduce the

fiscal burden on the government by limiting emergency public transfers. For example,

in the aftermath of a natural disaster, insured families are more likely to recover

without requiring state subsidies or humanitarian aid.Furthermore, inclusive

insurance contributes to gender equality. Women, particularly those running

microenterprises or working in informal sectors, benefit significantly from protection

against health and income shocks. Insurance also encourages asset accumulation,

business continuity, and education retention among children, creating

intergenerational development outcomes.

CONCLUSION

Inclusive insurance holds immense potential for transforming Uzbekistan’s

insurance market from an elitist, underutilized service into a mass-scale social safety

net. As evidenced by global best practices and domestic socioeconomic realities, such

insurance models can substantially reduce vulnerability and enhance financial

resilience among underserved groups.However, realizing this potential requires multi-

level action. Regulatory authorities must recognize inclusive insurance as a distinct

category, developing tailored frameworks that encourage innovation and lower entry

barriers. Insurance providers must shift from risk avoidance to risk-sharing mindsets,


background image

MODERN EDUCATION AND DEVELOPMENT

Выпуск журнала №-27

Часть–4_Июнь –2025

94

integrating flexible, low-cost products into their portfolios. Technology must be

leveraged to reduce operational costs and improve outreach.

Moreover, meaningful progress will depend on strategic collaboration

between public institutions, private insurers, civil society, and international

development partners. Inclusive insurance is not merely a market expansion

strategy—it is an investment in social equity, long-term productivity, and national

resilience.In conclusion, Uzbekistan stands at a crossroads. By embracing inclusive

insurance as a strategic priority, the country can not only strengthen its financial

system but also take a decisive step toward inclusive growth and equitable

development.

REFERENCES

1.

Churchill, C. (Ed.). (2006). Protecting the poor: A microinsurance

compendium. International Labour Organization (ILO) and Munich Re Foundation.

2.

Roth, J., McCord, M. J., & Liber, D. (2007). The landscape of microinsurance

in the world's 100 poorest countries. MicroInsurance Centre.

3.

International Association of Insurance Supervisors (IAIS). (2015). Application

paper on regulation and supervision supporting inclusive insurance market

Basel:

IAIS.

4.

Decree of the President of the Republic of Uzbekistan No. DP-4412. (2019).

On

measures for reform and accelerated development of the insurance market

.

Retrieved from

http://www.lex.uz

5.

GIZ (German Agency for International Cooperation). (2021). Promoting

inclusive insurance – Policy and regulatory recommendations for Central Asia

.

Eschborn, Germany.

6.

Bester, H., Chamberlain, D., & Hougaard, C. (2009

).

Making insurance

markets work for the poor: Microinsurance policy, regulation and supervision

.

Access

to Insurance Initiative (A2ii).

7.

Mahul, O., & Stutley, C. J. (2010). Government support to agricultural

insurance: Challenges and options for developing countries

.

World Bank

Publications.


background image

MODERN EDUCATION AND DEVELOPMENT

Выпуск журнала №-27

Часть–4_Июнь –2025

95

8.

Ministry of Finance of the Republic of Uzbekistan. (2023).

Annual report on

insurance market development in Uzbekistan

. Retrieved from

https://www.mf.uz

9.

Matul, M., Tatin-Jaleran, C., & Kelly, E. (2013). Improving client value from

microinsurance: Insights from India, Kenya, and the Philippines

.

Microinsurance

Innovation Facility, ILO

10.

Islam, A. & Chikoko, L. (2020). The role of inclusive insurance in promoting

financial resilience: Evidence from low-income economies

.

Journal of Risk and

Insurance

,

87(4), 1135–1152.

11.

Central Bank of Uzbekistan. (2024). National Strategy for Financial Inclusion

2024–2028

.

Tashkent.

12.

Lagomarsino, G., Garabrant, A., Adyas, A., Muga, R., & Otoo, N. (2012).

Moving towards universal health coverage: Health insurance reforms in nine

developing countries in Africa and Asia

.

The Lancet

,

380(9845), 933–943.

Most read articles by the same author(s)

Makhliyo Mambetkulova Alisher kizi, Obiddin Toshmurzaevich Yuldashev, INCLUSIVE INSURANCE AND ITS ESSENCE , Modern education and development: Vol. 27 No. 4 (2025)