Авторы

  • Khudoyberdiyeva Durdona
    Student, National University of Uzbekistan named after Mirzo Ulugbek, Uzbekistan

DOI:

https://doi.org/10.37547/ajps/Volume04Issue06-15

Ключевые слова:

Communication message process

Аннотация

This paper discusses the importance of non-verbal communication in the intercultural classroom. Communication involves the presentation of ideas and feelings to others. People communicate because they want to influence the understanding of others, the attitude and the actions of others whether they agree or not on the issue. In addition, communication is also a two-way process in which both parties must respond to any information that is communicated. Without realizing it, non-verbal communication is complementary to verbal communication. This non-verbal communication is an important message form as it can interpret the emotion, personality, purpose and social status of a person.


background image

Volume 04 Issue 06-2024

68


American Journal Of Philological Sciences
(ISSN

2771-2273)

VOLUME

04

ISSUE

06

P

AGES

:

68-71

OCLC

1121105677
















































Publisher:

Oscar Publishing Services

Servi

ABSTRACT

This paper discusses the importance of non-verbal communication in the intercultural classroom. Communication

involves the presentation of ideas and feelings to others. People communicate because they want to influence the

understanding of others, the attitude and the actions of others whether they agree or not on the issue. In addition,

communication is also a two-way process in which both parties must respond to any information that is

communicated. Without realizing it, non-verbal communication is complementary to verbal communication. This non-

verbal communication is an important message form as it can interpret the emotion, personality, purpose and social

status of a person.

KEYWORDS

Communication, message, process, relationship,culture, nationality, facial expression,classroom, attitude.

INTRODUCTION

What is the message?

Message refers to any set of signals that is interpreted

as a whole by a receiver or receivers. During

discussions, messages may be entirely nonverbal or a

mixture of verbal and nonverbal signs.

It is true that verbal ana nonverbal communication

among members in the intercultural classroom is the

essential process. Nonverbal signals are all the signals

contained in a message except the words themselves.

These sigbnals may be either signs or symbols and

Research Article

THE IMPORTANCE OF NONVERBAL MESSAGES IN INTERCULTURAL
CLASSROOM

Submission Date:

June 09, 2024,

Accepted Date:

June 14, 2024,

Published Date:

June 19, 2024

Crossref doi

:

https://doi.org/10.37547/ajps/Volume04Issue06-15


Khudoyberdiyeva Durdona

Student, National University of Uzbekistan named after Mirzo Ulugbek, Uzbekistan

Journal

Website:

https://theusajournals.
com/index.php/ajps

Copyright:

Original

content from this work
may be used under the
terms of the creative
commons

attributes

4.0 licence.


background image

Volume 04 Issue 06-2024

69


American Journal Of Philological Sciences
(ISSN

2771-2273)

VOLUME

04

ISSUE

06

P

AGES

:

68-71

OCLC

1121105677
















































Publisher:

Oscar Publishing Services

Servi

include such things as tone of voice, gestures and

appearance. They serve a number of purposes

especially helping to the people who are in the

intercultural classroom express how they feel and how

they perceive their relationships to others. It is often

easier and more convenient to communicate with

nonverbal signals in intercultural classroom than to

communicate with verbal signals. At the same time, it

is very important to correctly understand the thoughts

expressed by non-verbal signals. Because such

gestures have different meanings for representatives

of different nationalities. For example, in Uzbek

culture, a smile means that someone is happy, but in

Japanese culture, someone who is feeling quite

miserable may smile so as not to upset the person to

whom is speaking. Moreover, sometimes in the

nationas, it shows that the person who has her arms

folded across his chest is indicating that he is not

interested in the topic that is happening or being

discussed at that time. But in other nations, it is

considered as an attempt to keep warm. So several

categories of nonverbal behavior are especially

important to people’s understanding of intercultural

group communication. Personal appearance, facial

expression, eye contact, gestures and div

movement, voice are among the major types of

nonverbal signals most relevant to intercultural

groups. For instance, violating societal norms about

dress, grooming, makeup, and accesories can arouse

suspicion or even midstrust. Dressing noticeably

differently from other members will almost certsinly be

interpreted as a sign that these kind of people do not

identify with them. Others may peg this person as

undependable and uncooperative, and this person may

have to prove himself in other ways in order to be

accepted. In addition, eye contact and facial

expressions are among the most important nonverbal

signals for people who are in the intercultural

classroom. For Americans, making eye contact signals

that the channel for communication is open. This is why

many students look down at their notebooks when a

teacher asks a question they avoid eye contact so they

won't be called upon to answer. Prolonged eye contact

can signal cooperativeness or competitiveness,

depending on the circumstances. Most Americans

establish eye contact before speaking and continue it

intermittently when talking to someone they like.

However, people from other cultures are sometimes of

fended by Americans direct gazes, while others prefer

to maintain an intense, unbroken stare when

conversing, which is uncomfortable for Americans. As

with other nonverbals, there are numerous cultural

factors that influence what a person considers to be

appropriate eye contact. In unified and cohesive

groups, members tend to look continuously at each

other during a discussion. In hostile or tense groups

members

avoid

eye

contact.

Studies

using

photographs have shown that people can accurately

determine the type of emotion someone is

experiencing from looking just at the face and eyes.


background image

Volume 04 Issue 06-2024

70


American Journal Of Philological Sciences
(ISSN

2771-2273)

VOLUME

04

ISSUE

06

P

AGES

:

68-71

OCLC

1121105677
















































Publisher:

Oscar Publishing Services

Servi

Anger, sadness, happiness, support, disagreement,

interest, liking all are indicated by facial expressions.

Some people have “poker” faces, their facial

expressions change very little. They tend to be trusted

less than those whose faces express their feelings

more openly. Although most of people have learned to

control their facial expressions, feelings still show

through. Most of them monitor the facial expressions

of others because they provide clues about what is

going on in the group. Movements of the hands, arms,

and div signal many feelings and attitudes. People

turn directly toward others they like and away from

those they dislike. Leaning toward each other indicates

a sense of mutual inclusiveness, whereas leaning away

signals rejection Both tension and status can be

revealed with movements. Members who are swinging

a foot, twisting a lock of hair, or tapping a pencil may

be indicating tension. It may be hard for the other

members in the intercultural classroom to know

whether the movements indicate frustration,

imopatience, or annoyance with the grou

p’s progress.

Moreover, in the nonverbal communication, nonverbal

bachchannel sounds, such as “mm

-

hmm” and “uh

-

huh” are sounds that people make to indicate interest

and involvement when listening Interestingly. There

are cultural variations in the use of the backchannel

Most people from Western European backgrounds use

the backchannel less frequently than African

Americans, Hispanics, or people with Southern

European backgrounds These differences can cause

misunderstandings in a group if members are not

aware of them. For example, a Hispanic member who

is used to receiving backchannel responses may

believe the other members of the group are not

interested in his ideas because they do not respond

with encouraging "mm-hmmm" sounds, as he is used

to the other members may in fact be interested, but

they express their interest in other ways.

CONCLUSION

In summary, it is clear that knowing the facts and

reasons about the importance of non-verbal

communication, we should take consideration both

verbal and non-verbal equally while communicating in

our daily life. Our every day success depends upon our

capability to communicate effectively, both verbally

and

non-verbally.

Verbal

and

non-verbal

communication actually defines our interactions and

our relationships with others, and portrays physical

and psychological well-being of a person. Therefore,

understanding the different forms and aspects of

verbal and non-verbal communication, and its vitality in

playing roles during any kind of daily interactions is the

first step to enhancing positive communication and

nurturing relationships. To sum up, these statistics

indicate that non-verbal communication is also equally

important to verbal communication in this real world.


background image

Volume 04 Issue 06-2024

71


American Journal Of Philological Sciences
(ISSN

2771-2273)

VOLUME

04

ISSUE

06

P

AGES

:

68-71

OCLC

1121105677
















































Publisher:

Oscar Publishing Services

Servi

REFERENCES

1.

Joseph.A.DeVito. “The Communicati

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A Dictionary” –

1986. New York: “Harper & Row”.

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Gloria J.Galanes. John K.Brilhart. “Communication

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“McGraw Hill –

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Jiwan, Bi. “Nonverbal Communication

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A. E. Scheffler. “Quasi –

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Edward

A.Mabry. “Developmental Aspects of

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Helena Mukli Grillo. Miranda Enesi. “The Impact,

Importance, Types, and Use of Non-Verbal

Communication in Social Relations”’.

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Vafokulovna, N. X. (2023). Essential value of

employment information technologies in teaching

tourism terms. Western European Journal of

Historical Events and Social Science, 1(3), 65-68.

Библиографические ссылки

Joseph.A.DeVito. “The Communication Handbook: A Dictionary” – 1986. New York: “Harper & Row”.

Gloria J.Galanes. John K.Brilhart. “Communication in Groups: Applications and Skills” – 1980. Boston: “McGraw Hill – 80.

P. Eckman, P. Ellsworth and W.V. Friesen. “Emotion in the human face: Guidelines for Research and an Integration of Findings”. – 1971. New York: “Pergamon”.

Jiwan, Bi. “Nonverbal Communication in A Dictionary of British and American Culture”. Edited by Hu Wenzhong. – 1995. Beijing: “Foreign Language Teaching and Research Press”.

A. E. Scheffler. “Quasi – Courtship Behavior in Psychotherapy”. – 1965. New York: “Psychiatry 28” – 245.

Edward A.Mabry. “Developmental Aspects of Nonverbal Behavior in Small Group Settings”. – 1989. New York.

Helena Mukli Grillo. Miranda Enesi. “The Impact, Importance, Types, and Use of Non-Verbal Communication in Social Relations”’.

Vafokulovna, N. X. (2023). Essential value of employment information technologies in teaching tourism terms. Western European Journal of Historical Events and Social Science, 1(3), 65-68.