INTERNATIONAL JOURNAL OF ARTIFICIAL INTELLIGENCE
ISSN: 2692-5206, Impact Factor: 12,23
American Academic publishers, volume 05, issue 05,2025
Journal:
https://www.academicpublishers.org/journals/index.php/ijai
page 1383
DEVELOPMENT OF COMMUNICATIVE COMPETENCE OF STUDENTS OF
HIGHER EDUCATION INSTITUTIONS
Khamrayeva Oynisa
Senior Lecturer at the Department of Pedagogy, Fergana State University, Doctor of
Philosophy (PhD) in Psychological Sciences
Numonjonov Muhammad
Student of group 23.44, physical education department, Fergana State University
Key words:
Communicative, resource, communication, attitude, social environment, mental
states, psychological characteristics, competence, cognitive, motivation.
The concept of communicative competence The concept of "communicative competence" was
first introduced by Bodalev A.A. interpreted as the ability to establish and maintain effective
relationships with other people when internal resources (knowledge and skills) are available. In
the sociological encyclopedia, communicative competence is defined as "... orientation to
different situations of communication, based on the following. cognitive and emotional
experience of a person; . ability to communicate effectively with others. constantly changing
mental states, interpersonal relationships, and social environment conditions through
understanding oneself and others. Kunitsina V.N. Communicative competence is simply
defined as "communicative success". According to the definition, V.I. According to Zhukov,
communicative competence is "a psychological characteristic of a person as a person, which is
manifested in communication with people or in the ability to "establish and maintain the
necessary relationships with people". includes a set of knowledge, skills and competencies that
ensure successful communication processes". Communicative competence of a person is mainly
formed on the basis of the experience of communication between people, it is formed in the
conditions of direct interaction. In addition, a person will have the ability to control himself in
communication based on examples from literature, theater, cinema, mass media.
Communicative competence is the freedom to adapt to the situation and use verbal and non-
verbal means of communication, to adequately reflect the mental state and personality of
another person, to correctly assess his actions and to predict behavior based on them. is an
indispensable personal quality that provides. characteristics of the adopted person. A
comprehensive study of communicative competence can be found in the works of I.N. Zotova.
According to him, communicative competence is a complex education consisting of three
components: emotional-motivational, cognitive and behavioral components. The emotional and
motivational component is formed by the needs for positive relationships, motivations for
competence development, semantic relations to be a "successful" partner of mutual cooperation,
as well as values and goals of communication. The cognitive component includes knowledge in
the field of human relations and special psychological knowledge acquired in the educational
process, as well as meanings, the image of the other as an interaction partner, social-perceptive
abilities, and personal characteristics that form communicative potential. person At the
behavioral level, this is an individual system of optimal models of interpersonal interaction, as
well as subjective control of communicative behavior. As a result of analyzing the works of
INTERNATIONAL JOURNAL OF ARTIFICIAL INTELLIGENCE
ISSN: 2692-5206, Impact Factor: 12,23
American Academic publishers, volume 05, issue 05,2025
Journal:
https://www.academicpublishers.org/journals/index.php/ijai
page 1384
various authors studying communicative competence, Zotova I.N. it is concluded that the
structure contains very different elements. At the same time, among this variety, the following
components are clearly distinguished: communicative knowledge; communication skills;
communication skills. Communicative knowledge is knowledge about what communication is,
its types, stages, development laws. It is knowledge about what methods and methods of
communication exist, how they affect, their possibilities and limitations. It's also about knowing
which methods work for different people and different situations. This area also includes the
level of development of certain communication skills and the knowledge of which methods are
effective and which are not effective in one's work. Communication skills: the ability to
organize the text of the message in an adequate form, speech skills, the ability to combine
external and internal views, the ability to receive feedback, the ability to overcome
communication barriers, etc.
A group of interactive skills is distinguished: humanitarianism, the ability to build
communication on a democratic basis, the ability to create a comfortable emotional and
psychological environment, the ability to self-manage and self-manage, the ability to organize
cooperation, the ability to be. to the rules and regulations of professional ethics and etiquette,
the ability to actively listen and the group of social perception skills: the ability to adequately
perceive and evaluate the behavior of a partner in communication, the ability to recognize non-
verbal signals of his situation, desires. and behavioral motives, the ability to create an adequate
image of another person as a person, to leave a positive impression. Communicative abilities as
individual psychological characteristics of a person that meet the requirements of
communicative activity and ensure its quick and successful implementation. In the works of
other researchers, the above components and components of communicative competence are
considered separately. There are also studies that consider the components of communicative
competence from another angle. Studying the concept of communicative competence,
Labunskaya V.A. distinguishes three components in it: accuracy (accuracy) of perception of
other people; . development of non-verbal means of communication; . have oral and written
communication skills. Emelyanov Yu.N. describes the qualitative uniqueness of the concept of
communicative competence, which considers communicative competence to be the sum of the
following qualities: a person's ability to assume and perform various social roles; the ability to
adapt to social groups and situations, the ability to speak freely in verbal and non-verbal means
of communication; the ability to organize and manage "interpersonal space" in the process of
active and active communication with people; to know their values, needs; techniques for
working with people; perceptual possibilities. Petrovskaya L.A. focuses on three aspects of
communicative competence. Competence in all types of communication consists in achieving
three levels of adequacy of partners - communicative, interactive and perceptive. Therefore, we
can talk about different types of competence in communication. Petrovskaya L.A. Also,
communicative competence (communication competence) refers to the readiness and ability to
communicate at various psychological distances - both distant and recent. Difficulties can
sometimes be associated with owning one of them and implementing it everywhere, regardless
of the nature of the partner and the specificity of the situation. According to the author,
flexibility in adequately changing psychological positions is one of the important indicators of
competent communication. Ezova S.A. also considers communicative competence in terms of
its components. According to him, communicative competence includes a person's ability to use
knowledge, skills, and personal qualities: a) to construct and transmit a message
INTERNATIONAL JOURNAL OF ARTIFICIAL INTELLIGENCE
ISSN: 2692-5206, Impact Factor: 12,23
American Academic publishers, volume 05, issue 05,2025
Journal:
https://www.academicpublishers.org/journals/index.php/ijai
page 1385
(communication content) through traditional and virtual interaction; b) in building relationships;
d) forms of communication with a partner. Thus, Ezova S.A., like many other authors, believes
that communication skills are the main factor of communicative competence. Vasilyeva G.S.
The structure of communicative competence includes three types of such abilities: gnostic,
expressive and interactive. Kryuchkova O.V. Communicative competence is understood as a set
of communicative abilities of a person that is manifested in communication with people and
allows to achieve one's goals: The ability to correctly perceive the communication situation and
assess the probability of achieving the goals set in it. . The ability to correctly understand and
evaluate people. . The ability to choose communication tools and methods in a way that suits
the situation, partners and tasks. . The ability to adapt to the individual characteristics of
partners, to choose adequate means of communication with them verbally and non-verbally. .
The ability to influence the mental state of people. . The ability to change people's
communicative behavior. . The ability to maintain and maintain good relationships with
people. . About highly developed communicative competence, O.V. According to Kryuchkova,
if a person has these abilities and shows them in communication with people, then we can talk.
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