Authors

  • Zarnigor Tairova
    University of Tashkent for applied sciences

DOI:

https://doi.org/10.71337/inlibrary.uz.ijai.99191

Abstract

This article discusses the digital economy and a number of digital technologies. Therefore, it is possible to have knowledge about modern digital technologies and what opportunities and threats they can pose to business ecosystems.

 

 

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INTERNATIONAL JOURNAL OF ARTIFICIAL INTELLIGENCE

ISSN: 2692-5206, Impact Factor: 12,23

American Academic publishers, volume 05, issue 05,2025

Journal:

https://www.academicpublishers.org/journals/index.php/ijai

page 973

BUSINESS MODELS IN DIGITAL ECOSYSTEMS

Tairova Zarnigor Mammat kizi

University of Tashkent for applied sciences

zarnigor.zt@gmail.com

Annotation:

This article discusses the digital economy and a number of digital technologies.

Therefore, it is possible to have knowledge about modern digital technologies and what

opportunities and threats they can pose to business ecosystems.

Keywords:

Disruption, disruptive technology, surviving digital disruption, digital operating

models, leadership and culture

Introduction.

Digital disruption describes the change that happens when new digital

technologies, services, capabilities, and business models affect and change the value of the

industry's existing services and goods.

These new elements change or disrupt the status quo, forcing businesses to reevaluate the

current market regarding goods and services and possibly adjust. Disruptive technology relates

to instances where technology is used to fundamentally change and ‘disrupt’ the existing

business model in an industry.
Digital disruption, can be a challenging and painful process, but does offer significant business
benefits. For example: It can contribute toward increasing customer satisfaction. Customers
today want more variety, more innovation, more choices, and all of it delivered immediately.
As a result of social media (itself a beneficiary of digital disruption) today’s customers are
more informed, and more discerning. Digital disruption has resulted in businesses needing to
rise to the challenge of today’s consumers by staying ahead of the technology and
incorporating the latest changes faster. For example, one outcome of digital disruption big data
and analytics, allows businesses to gain more sales by gaining insights into customer buying
habits. Digital disruption has therefore made marketing more manageable and effective,
resulting in a healthier company overall.

Materials and methods.

FinTech is empowering consumers to take charge of their

financial lives, leading to much greater financial literacy than ever before by tearing down
the old silos and helping to advance the consumers’ financial situation and outcomes by
leveraging advanced technology


background image

INTERNATIONAL JOURNAL OF ARTIFICIAL INTELLIGENCE

ISSN: 2692-5206, Impact Factor: 12,23

American Academic publishers, volume 05, issue 05,2025

Journal:

https://www.academicpublishers.org/journals/index.php/ijai

page 974

The advantages that Fintechs have are:

better use of data - providing better understanding of their customer and giving

customers a wider choice

a frictionless customer experience using elements such as smartphone apps to provide

a broad and efficient range of services

more personalisation of products/services to individual customers

the lack of a physical presence (with associated overheads and operating costs)

access to cheap capital to fund growth - much like when internet based businesses first

came to prominence in the 1990’s, investors want to get in on the growth potential that

Fintechs offer. This gives Fintechs a wide scope for raising cheap finance in order to fund

their future expansion.

Analysys and result

. We are all pretty much used to sharing information through a

decentralised interactive platform - the Internet, but when it comes to sending money or

other valuables we usually have to use the same old services provided by centralised


background image

INTERNATIONAL JOURNAL OF ARTIFICIAL INTELLIGENCE

ISSN: 2692-5206, Impact Factor: 12,23

American Academic publishers, volume 05, issue 05,2025

Journal:

https://www.academicpublishers.org/journals/index.php/ijai

page 975

financial institutions (i.e. banks). There are methods of making payments via the Internet

(the most obvious example is PayPal), but they usually require integration with a bank

account or credit card; otherwise they cannot really be used. Blockchain technology offers

an attractive opportunity to get rid of this "extra link". It’s perfectly designed to take on all

three most important roles of the traditional financial services: registration of transactions,

identity verification and contracting. The financial services industry is the world’s largest

market in terms of capitalisation. If some part of those services will switch to using

blockchain, this will certainly disrupt the industry, but at the same time it will significantly

improve the efficiency of those services. As transactions are completed directly between the

parties with no intermediary and in digital form, settling a deal can be faster than ever. The

benefits noted below of perfect transparency, traceability and security provide further

reasons to understand its potential. Moreover, blockchain can be used not only for sending

digital money but as well for tracking physical goods in a supply chain, helping companies

to monitor their suppliers in real time. So how might management ensure that their

organisations survive digital disruption and rethink their business models so that they can

thrive in a digital age?

The consultancy group Accenture wrote a report in 2015 called Accenture Technology

Vision, which highlighted five emerging trends that were shaping the digital landscape for

organisations and which business leaders should focus on in developing digital strategies:

Picture 1. Five emerging trends

1.

The Internet of Me - users are being placed at the centre of digital experiences through

apps and services being personalised.

2.

Outcome economy - organisations have an increased ability to measure the outcomes

of the services that they deliver; customers are more attracted to outcomes than just simply

to products, and this is what organisations should focus on.

3.

The Platform (r)evolution - global platforms are becoming easier to establish and

cheaper to run. Developments such as cloud computing and mobile technology offer huge


background image

INTERNATIONAL JOURNAL OF ARTIFICIAL INTELLIGENCE

ISSN: 2692-5206, Impact Factor: 12,23

American Academic publishers, volume 05, issue 05,2025

Journal:

https://www.academicpublishers.org/journals/index.php/ijai

page 976

potential for innovation and quicker delivery of next-generation services. The rate of

evolution is only going to increase.

4.

The intelligent enterprise - using data in a smart way enables organisations to become

more innovative and achieve higher degrees of operating efficiency.

5.

Workforce reimagined - whilst greater use is made of smart machines, the role of

human beings is not being removed altogether; they are simply being used in a different

way. Ways need to be identified in which man and machines can work effectively together

to create better outcomes.

Firms looking to become digital enterprises face two main challenges.

The business model that served them well for decades has been disrupted by digital

innovation and no longer works as desired.

All attempts to create a new, viable business model for the digital age will flounder

unless a company is willing to disrupt itself.

This conundrum has been termed “the innovator’s dilemma”.

An operating model can be defined as the clear, ‘big picture’ description of the key

relationships between business functions, processes and structures that are required for the

organisation to fulfil its mission.

It is a description of how people, teams and organisational units interact and is the critical

link between strategy definition and execution.

As we have already discussed, digital innovation is reshaping industries by disrupting

existing business and operating models, but it is also having a profound impact on society,

presenting a series of opportunities and challenges for businesses and policy-makers.

To compete, companies will have to change their business models and how they deliver

that business model by re-examining every aspect of their operations.

The table below shows roles that might now be relevant for certain aspects of an

organisation:

Table 1

Commercial

Technology

Web

Marketing

Facilitation

HR

E-business
manager

Scrum
master

Web project

manager

Digital

marketing

professional

Service

design

thinker

Design

learning

manager

Digital

account

manager

Data
scientist

Web
designer

Digital
copywriters

Content
curator

Digital

work

experience

officer

Digital

product

manager

Chief Data

Officer

(CDO)

Webmaster

Media

acquisition

manager

Editorial
manager

Employer

brand

director

Fraud

manager

Data

protection

Developer

User

experience

Chief

Listening


background image

INTERNATIONAL JOURNAL OF ARTIFICIAL INTELLIGENCE

ISSN: 2692-5206, Impact Factor: 12,23

American Academic publishers, volume 05, issue 05,2025

Journal:

https://www.academicpublishers.org/journals/index.php/ijai

page 977

A fear of cannibalising profits is just one obstacle standing in the way of organisations looking

to launch new business models. Such organisations often have a risk-averse culture that

focuses on the present rather than the future.

For example, managers often are very adept at running existing business units but do not

have the creativity to identify radically different business models or the decisiveness to

commit resources to experiment.

In order to create a workforce with the right digital skills, organisations need to collaborate

with educational establishments - universities, colleges, schools - with a long term view to

giving students the right skills and confidence to be the employees of the future.

Conclusion.

In order for digitisation to work, leaders need to adapt. This may mean a

different approach to establishing a corporate structure and also fostering an alternative

culture in the workplace. Leaders need to show that they are forward-thinking and

progressive, and not just rely on business practices that worked in years gone by.
A traditional approach to structure might be hierarchical and autocratic - roles and

responsibilities are clearly defined and work on a top-down basis. In the digital age

leaders need to accept that this traditional approach will not attract people of the right

skills and will certainly not get the best out of them.
Furthermore, a culture of being more risk-tolerant is to be encouraged. Instead of focussing

on the mistakes of employees, the organisation should be encouraged to accept failures and

to persuade staff to take higher amounts of risk. This will necessarily mean changing the

focus on how the organisation performs - it cannot restrict itself to just short term goals,

with failure to hit annual targets being seen as career-threatening. Management need to take

a longer view of performance, and instil a culture that promotes this.

References:

1. Cappelli, P.,&Tavis A. (2016) The performance management revolution. Harward

business Review.

2. Aguinis, H., Joo, H., & Gottfredson, R.K.(2011)

3. Brudan A. (2010) Rediscovering performance management; systems, learning and

integration. Measuring business Excellence

4. Armstrong M. (2006) Performance management: Key strategies and practical guidelines,

Kogan Page Limited.

5. Hvidman, U., & Anderson S.C. (2014). Impact of performance management in public

and private organizations

6. Natasyah Aliyah Ramadina- Comparative Analysis Of Calculation Of Expedition

Services Using Full Costing And Variable Costing Methods (Case Study at PT. Pulau

Indah Maju Palembang)

7. Rienasti Satwikanitya- ANALYSIS OF COST OF PRODUCTION USING

METHOD FULL COSTING AND VARIABLES COSTING IN THE SPACE

COFFEE HOUSE YEAR 2022

8. Deri Kurniadi - Analysis of Determining Production Cost by Comparing Full Costing

Method with Activity-Based Costing Method at UD. Ria Boga

9. Lawrence G. Buc, Peter M-

Unifying Product Costing and Product Carbon Emissions

Methods

References

Cappelli, P.,&Tavis A. (2016) The performance management revolution. Harward business Review.

Aguinis, H., Joo, H., & Gottfredson, R.K.(2011)

Brudan A. (2010) Rediscovering performance management; systems, learning and integration. Measuring business Excellence

Armstrong M. (2006) Performance management: Key strategies and practical guidelines, Kogan Page Limited.

Hvidman, U., & Anderson S.C. (2014). Impact of performance management in public and private organizations

Natasyah Aliyah Ramadina- Comparative Analysis Of Calculation Of Expedition Services Using Full Costing And Variable Costing Methods (Case Study at PT. Pulau Indah Maju Palembang)

Rienasti Satwikanitya- ANALYSIS OF COST OF PRODUCTION USING METHOD FULL COSTING AND VARIABLES COSTING IN THE SPACE COFFEE HOUSE YEAR 2022

Deri Kurniadi - Analysis of Determining Production Cost by Comparing Full Costing Method with Activity-Based Costing Method at UD. Ria Boga

Lawrence G. Buc, Peter M- Unifying Product Costing and Product Carbon Emissions Methods