Volume 05 Issue 06-2025
62
International Journal of Advance Scientific Research
(ISSN
–
2750-1396)
VOLUME
05
ISSUE
06
Pages:
62-67
OCLC
–
1368736135
A
BSTRACT
This article provides information about the culture of communication in emergency education,
communicative culture in the communication process, and their main tasks. It is emphasized what
knowledge, skills and competencies a future employee should have for successful work. The ability to
communicate correctly, clearly and quickly in emergency situations is considered one of the important
factors in ensuring human life and safety. The article also analyzes the role of communication in developing
psychological stability, accurate information delivery, teamwork and leadership qualities for specialists
working in emergency situations from a theoretical and practical perspective. Trainings aimed at
developing communication skills, practical exercises and methods of using modern communication
technologies are also considered.
K
EYWORDS
Emergency situation, communication culture, competence, communicative, interactive, perceptive,
regulatory. rapid information exchange, psychological stability, emergency training, teamwork, leadership,
practical exercises, safety.
I
NTRODUCTION
Journal
Website:
http://sciencebring.co
m/index.php/ijasr
Copyright:
Original
content from this work
may be used under the
terms of the creative
commons
attributes
4.0 licence.
Research Article
The Importance Of Communication In Emergency
Management Training
Submission Date:
April 27,
2025,
Accepted Date:
May 23, 2025,
Published Date:
June 29, 2025
Crossref doi:
https://doi.org/10.37547/ijasr-05-06-10
Boltayev Bakhtiyor Yunusovich
Independent Researcher At The National Institute Of Education And Pedagogy Named After Qori Niyazi,
Uzbekistan
Volume 05 Issue 06-2025
63
International Journal of Advance Scientific Research
(ISSN
–
2750-1396)
VOLUME
05
ISSUE
06
Pages:
62-67
OCLC
–
1368736135
In today's conditions of globalization and
increasing risks, specialists involved in preparing
for, eliminating and mitigating emergencies must
have a high communication culture. Cadets
studying at emergency academies must have not
only technical and theoretical knowledge, but also
psychological stability, moral maturity and
effective communication skills.
Emergency-related threats are characterized by
the frequent occurrence of natural disasters, man-
made disasters, epidemics, and other dangerous
situations. In such conditions, not only technical
knowledge and skills, but also the ability to
communicate quickly, clearly, and effectively are of
great importance for emergency workers.
Communication plays a crucial role in the
processes of correct information transfer,
coordination of actions, informing the population,
evacuation, taking safety measures and providing
assistance
in
emergency
situations.
Communication errors in emergency situations can
pose a serious threat to human life and property.
Therefore, the formation of communication
competencies for specialists trained in this area is
considered an urgent scientific and practical task.
Also, the development of a culture of
communication, psychological preparation, and
skills for establishing proper communication in
stressful situations is an integral part of the global
security system today. In this regard, the need and
practical importance of scientific research on this
topic is increasing year by year.
Communication culture is not only speech
competence, but also a complex socio-pedagogical
phenomenon
that
forms
interpersonal,
professional and psychological cooperation.
Communication is one of the important conditions
for the joint activities of people, it is a process of
mutual exchange of information between people.
This is a natural human need, because people
cannot live without talking to each other, without
exchanging
information.
Thanks
to
communication, people understand each other,
achieve cooperation, solidarity in the labor
process, exchange ideas and experiences.
As much as knowledge, skills and qualifications are
a vital necessity for a person, mastering a culture of
communication is just as necessary. Because a
culture of communication is a sign of a person's
maturity and perfection. Mastering a culture of
communication is especially important for future
emergency workers. Because their work always
requires communication with the people,
interaction. We cannot say that all cadets who
graduate from higher education and are sent to
further activities today are becoming specialists
who have mastered a culture of communication,
who can freely express their thoughts to others,
and who speak in a purely literary language. The
culture of communication among cadets should be
an integral part of higher education, one of the
most important tasks.
Review of literature on the topic
In the last decade, A.A. Boltaboev [1], I.S. Kon [2],
A.A. Leontiev [3], N.D. Tursunov [4], A.L. Soliyev [5]
and many other scientists have developed ways to
overcome the problems of communication culture
and its formation, and given practical
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International Journal of Advance Scientific Research
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2750-1396)
VOLUME
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OCLC
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1368736135
recommendations. However, the analysis of
scientific literature has shown that the correct
formation of a communication culture in non-
pedagogical higher educational institutions is
urgent, since they do not fully use the opportunities
of the educational process, the requirements for
organizing educational work, etc., and there is no
uniformity. All of the above allows us to emphasize
that the problem of forming a communication
culture is closely related to the need to improve the
quality of specialist training, the need to master
and apply universal, humane, moral values. Also,
implementing them in direct communication not
only helps in the personal and spiritual
development of young people, but also helps in
determining the social and professional potential
of the specialist [6].
Understanding the culture of communication
includes a specific set of human behavior that
ensures the flow of the communication process
between people, in accordance with social norms.
Communication plays a communicative and
fundamental role in the collective and group
activities of people. The content and form of
communication are determined by the specific
activities that form part of it.
As is known, the most important mechanism for
determining culture is language. However, in
modern society, it should be viewed both as a living
organism reflecting the fate, thinking and
aspirations of the people, and as a means of
forming a spiritually rich personality who knows
how to establish tolerant relations with
representatives of other nationalities. In addition,
it should not be forgotten that the tools and
methods used in the process of communication are
a product of culture. The culture of communication
includes almost all the methods of behavior by
which communication is carried out: words that
form and develop speech, dynamic features of
speech, intonation, gestures, mimicry, pantomime,
etc. can be considered as a means of ensuring
interpersonal understanding and interaction
between people [7].
Psychologists say that verbal communication with
adults is of crucial importance for a person's
assimilation of the world around him and for the
assimilation of ways of thinking. Verbal interaction
is carried out using speech communication skills,
which, in turn, are developed and improved
through speech activity. Communication is a rather
complex and multifaceted process, which is studied
by representatives of various disciplines -
philosophers, sociologists, cultural scientists,
psychologists and linguists. Philosophers study the
role of communication in the life of a person and
society, its role in human development.
Sociologists study the forms of communication
between different social groups and groups, the
differences in the types of communication
associated with social causes. Psychologists
consider both the form of activity and human
behavior,
the
individual
psychotypical
characteristics of communication, as well as the
place of communication in the structure of the
individual psyche. Cultural scientists establish the
relationship between types of culture and forms of
communication. Linguists work to study the
linguistic and speech nature of social and
interpersonal communication.
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Research methodology. Interactive methods for
developing communication - role-playing games,
simulations, training based on emergency
communication scenarios - are effective. Through
practical training, students gain experience in
performing speech tasks in real situations.
In the stressful environment, limited time and
resources that arise in emergency situations, the
correct exchange of information is of vital
importance. Effective communication:
- coordinates evacuation processes;
- correctly directs the population;
- quickly transfers information between
emergency services;
- builds trust between personnel and victims;
- is a key tool in reducing panic and fear.
Communication skills are part of the professional
competencies of emergency personnel. The
following areas should be emphasized in the
training process:
- ensuring clarity and brevity in oral and written
communication;
- filtering and prioritizing information;
- establishing effective communication with
management and citizens;
- learning methods of positive psychological impact
in stressful situations.
In forming a culture of communication among
emergency cadets, the following questions are
initially discussed:
1. What is a culture of communication?
2. Why is it crucial in emergency situations?
3. How would you explain the difference between
military/professional behavior and ordinary social
behavior?
In the activities of a future employee,
communication is necessary to perform such tasks
as information transfer, education, training,
emotional impact, and motivation. In the process of
communication, various communicative effects are
carried out, since the employee constantly resorts
to such means as persuasion, justification, appeal,
demand, psychological influence, and interest.
If a future employee does not have the slightest
communicative skills and communicative culture,
then it is likely that neither the communication
process nor its results will be effective.
Analysis and results. The communicative culture of
cadets is manifested in the process of their
professional communication, that is, in their
communicative activities.
Currently, there are the following main functions of
communication:
1. Information-communicative function - the
exchange of information between interlocutors;
Volume 05 Issue 06-2025
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2750-1396)
VOLUME
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OCLC
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1368736135
2. Communicative function - the organization and
management of the interaction of communication
participants;
3. Affective-communicative function - the
emotional and mental impact and the transmission
of feelings.
The following components are also distinguished
in communication:
communicative - the exchange of information;
interactive - the organization of the interaction of
communication participants;
perceptive - the perception of each other by
communication participants and the formation of
mutual understanding on this basis. The important
point is that these functions occur simultaneously
in the communication process.
The perceptive component includes understanding
and perceiving the interlocutor through
psychological
mechanisms
(comparison,
identification, apperception, reflection). For
successful activity, a future employee must have
the following set of knowledge, skills and
qualifications:
- executive role - ensuring the effectiveness of
activities;
- administrator role - organizing people's activities
and monitoring compliance with established
deadlines and procedures;
- creative (creative) role - developing new
approaches to solving problems;
- leader role - being able to unite the team, directing
them towards common goals [8].
For a cadet, mastery of speech - that is, the ability
to express thoughts in a clear, effective and
purposeful manner - is considered one of the
important professional conditions. Because speech
is not only a means of conveying information, but
also a means of emotional influence, education and
the formation of language culture in subordinates
in the process of activity.
It is important for emergency personnel not only to
master their field, but also to form, reveal and
develop communicative culture skills in them. It is
impossible for them to form a communicative
culture, identify the causes of existing problems,
and receive a complete and reliable education
without studying past experience. From this point
of view, it is worth paying special attention to
teaching cadets in connection with historical
experience, changes in social relations, scientific
progress, and the development of theoretical and
practical approaches to solving problems.
Conclusions and suggestions. In conclusion,
modern emergency services require not only
technical knowledge and physical training, but also
a high level of communication culture. Cadets must
be able to effectively communicate with people in
extreme situations, while maintaining mental
stability, and solve problems using clear and
understandable language. This, in turn, is achieved
through the combination of language culture,
communication skills, and moral and psychological
competencies.
Volume 05 Issue 06-2025
67
International Journal of Advance Scientific Research
(ISSN
–
2750-1396)
VOLUME
05
ISSUE
06
Pages:
62-67
OCLC
–
1368736135
Developing communication skills in cadets
studying in the field of emergency situations is not
only an important aspect of professional training,
but also an important tool in ensuring the safety of
human life and society. By developing such skills,
employees can make more effective, quick and
accurate decisions in difficult and stressful
situations. Therefore, a systematic approach to
developing communicative competence in cadets
studying in the field of emergency situations is
necessary.
R
EFERENCES
1.
Boltaboyev A.A. The world of communication:
the problem of intersubjective relations.
–
T.:
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Uzbekistan, 2019. No. 2.
2.
Kon. I.S. Kulturology. Saint Petersburg, 2021.
128.
3.
Leontiyev A.A., Rustamova L.M. Psychology of
communication.
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M.: Academy Center, 2019.
4.
Tursunov N.D. Psychology of personal
communication management.
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T.: Ilm-fan,
2019.
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Soliyev A.L., Kogon M.S. Culture and
personality.
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Tashkent-Moscow-Kazan: Nauka,
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Jorayev N. “Communication culture and
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Shirinov B. “Methods for developing language
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