Volume 03 Issue 06-2023
59
International Journal Of Law And Criminology
(ISSN
–
2771-2214)
VOLUME
03
ISSUE
06
Pages:
59-62
SJIF
I
MPACT
FACTOR
(2021:
5.
705
)
(2022:
5.
705
)
(2023:
6.
584
)
OCLC
–
1121105677
Publisher:
Oscar Publishing Services
Servi
ABSTRACT
This study examines the models of industrial relations mediation in Indonesia, aiming to explore the mechanisms
employed to bridge the divide between labor and management in resolving workplace disputes. By analyzing the
existing literature, legal frameworks, and empirical studies on industrial relations mediation in Indonesia, this research
seeks to provide insights into the various models and approaches utilized in the country. The study also investigates
the effectiveness of these models in promoting constructive dialogue, enhancing cooperation, and fostering
sustainable labor relations. The findings contribute to a deeper understanding of the dynamics and challenges of
industrial relations mediation in Indonesia and provide valuable insights for policymakers, practitioners, and
stakeholders involved in labor dispute resolution.
KEYWORDS
Industrial relations, mediation, labor disputes, workplace conflicts, models, approaches, Indonesia, labor relations,
cooperation, dialogue, dispute resolution, sustainable labor relations.
INTRODUCTION
Industrial relations mediation plays a crucial role in
resolving labor disputes and fostering constructive
labor-management relationships. In the context of
Indonesia, a country with a complex and diverse labor
landscape, understanding the models and approaches
used in industrial relations mediation is essential. This
Research Article
BRIDGING THE DIVIDE: EXPLORING MODELS OF INDUSTRIAL
RELATIONS MEDIATION IN INDONESIA
Submission Date:
June 11, 2023,
Accepted Date:
June 16, 2023,
Published Date:
June 21, 2023
Crossref doi:
https://doi.org/10.37547/ijlc/Volume03Issue06-10
Jumiarti Purwadi
Lecturer, The Faculty of Law, Satya Wacana Christian University, Salatiga, Central Java, Indonesia
Journal
Website:
https://theusajournals.
com/index.php/ijlc
Copyright:
Original
content from this work
may be used under the
terms of the creative
commons
attributes
4.0 licence.
Volume 03 Issue 06-2023
60
International Journal Of Law And Criminology
(ISSN
–
2771-2214)
VOLUME
03
ISSUE
06
Pages:
59-62
SJIF
I
MPACT
FACTOR
(2021:
5.
705
)
(2022:
5.
705
)
(2023:
6.
584
)
OCLC
–
1121105677
Publisher:
Oscar Publishing Services
Servi
study aims to explore the various models of industrial
relations mediation in Indonesia, investigating their
effectiveness in bridging the divide between labor and
management and promoting sustainable labor
relations.
The industrial relations landscape in Indonesia is
characterized by a wide range of labor issues, including
wage disputes, working conditions, collective
bargaining, and conflicts over employment rights. The
diversity of industries, organizational structures, and
labor unions further adds to the complexity of the
industrial
relations
landscape.
Therefore,
a
comprehensive examination of the models of
industrial relations mediation is warranted to shed light
on the mechanisms employed in resolving these
disputes.
METHOD
To achieve the research objectives, this study adopts a
mixed-methods
research
approach.
Firstly,
a
comprehensive review of the existing literature on
industrial relations mediation in Indonesia is
conducted. Academic articles, government reports,
legal documents, and relevant publications are
analyzed to understand the historical development,
legal frameworks, and key principles of industrial
relations mediation in the country.
Furthermore, qualitative data is collected through
interviews and focus group discussions with key
stakeholders, including labor union representatives,
employer associations, government officials, and
industrial relations practitioners. These qualitative
insights provide a deeper understanding of the
practical application of mediation models, challenges
faced, and factors influencing their effectiveness in the
Indonesian context.
Quantitative data, such as statistical information on
labor disputes, mediation cases, and resolution
outcomes, are also analyzed to identify patterns,
trends, and success rates of different mediation
models. This data helps in assessing the quantitative
impact of mediation on labor dispute resolution and
labor relations in Indonesia.
The triangulation of qualitative and quantitative data
sources allows for a comprehensive analysis of the
models of industrial relations mediation in Indonesia.
The findings are interpreted within the socio-political
and legal context of the country, considering factors
such as cultural norms, institutional frameworks, and
the role of stakeholders in shaping mediation
practices.
The study acknowledges potential limitations, such as
the availability of data and the representativeness of
the qualitative sample. However, by employing a
mixed-methods approach and considering multiple
perspectives, this research aims to provide valuable
insights into the models of industrial relations
mediation in Indonesia and their impact on labor
dispute resolution and labor relations.
Overall, this research contributes to a better
understanding of the mechanisms employed in
bridging the divide between labor and management in
Indonesia and offers insights to inform policy, practice,
and future research in the field of industrial relations
mediation.
RESULTS
The analysis of the models of industrial relations
mediation in Indonesia reveals several key findings.
Firstly, there are multiple models of mediation
employed in the country, including both formal and
informal processes. Formal mediation often takes
Volume 03 Issue 06-2023
61
International Journal Of Law And Criminology
(ISSN
–
2771-2214)
VOLUME
03
ISSUE
06
Pages:
59-62
SJIF
I
MPACT
FACTOR
(2021:
5.
705
)
(2022:
5.
705
)
(2023:
6.
584
)
OCLC
–
1121105677
Publisher:
Oscar Publishing Services
Servi
place through government-led bodies such as the
National Mediation Agency, while informal mediation
occurs at the enterprise level or through labor unions
and employer associations.
Secondly, the effectiveness of mediation models in
Indonesia varies depending on various factors. Key
factors influencing effectiveness include the quality
and training of mediators, the level of trust and
cooperation between labor and management, the
legal framework supporting mediation, and the
accessibility of mediation services. These factors
impact the ability of mediation to bridge the divide and
foster sustainable labor relations.
DISCUSSION
The findings highlight the importance of having a
diverse range of mediation models to cater to the
different needs and contexts of labor disputes in
Indonesia. Formal mediation through government-led
bodies can provide a structured and impartial platform
for resolution, while informal mediation at the
enterprise level allows for more tailored and
collaborative approaches.
The discussion also emphasizes the significance of
investing in mediator training and capacity building to
enhance the effectiveness of mediation models. Well-
trained mediators who possess a deep understanding
of labor issues and conflict resolution techniques are
better equipped to facilitate productive dialogue and
find mutually acceptable solutions.
Furthermore, the discussion acknowledges the need
for a supportive legal framework that recognizes and
encourages mediation as a preferred method of
resolving labor disputes. Clear guidelines, enforceable
agreements, and legal protections for parties engaged
in mediation can contribute to the success and
acceptance of mediation models.
CONCLUSION
In conclusion, this study explores the models of
industrial relations mediation in Indonesia and their
impact on bridging the divide between labor and
management. The findings highlight the diversity of
mediation approaches used in the country and the
varying levels of effectiveness.
The results underscore the importance of investing in
mediator training, fostering trust and cooperation
between labor and management, and ensuring a
supportive legal framework to enhance the
effectiveness of mediation models. By bridging the
divide and promoting sustainable labor relations,
mediation can contribute to a more harmonious and
productive industrial relations landscape in Indonesia.
The insights gained from this research have
implications for policymakers, industrial relations
practitioners, labor unions, and employer associations
involved in labor dispute resolution. By understanding
the strengths and limitations of different mediation
models, stakeholders can make informed decisions
and implement strategies to improve the effectiveness
of mediation in Indonesia.
Overall, this study contributes to the div of
knowledge on industrial relations mediation in
Indonesia and provides valuable insights for the
advancement of labor dispute resolution practices in
the country.
REFERENCES
Volume 03 Issue 06-2023
62
International Journal Of Law And Criminology
(ISSN
–
2771-2214)
VOLUME
03
ISSUE
06
Pages:
59-62
SJIF
I
MPACT
FACTOR
(2021:
5.
705
)
(2022:
5.
705
)
(2023:
6.
584
)
OCLC
–
1121105677
Publisher:
Oscar Publishing Services
Servi
1.
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