Authors

  • Yuldasheva Dilnoza Ulugbekovna
    Researcher At Tashkent State University Of Economics, Tashkent, Uzbekistan

DOI:

https://doi.org/10.37547/ijmef/Volume03Issue11-03

Keywords:

Operating enterprises service innovations develop new types of professional activities arise

Abstract

The potential of Uzbekistan in the field of tourism is huge, there are conditions for its rational use. Each region of our country is developing its own "tourist ring" project to attract domestic and foreign tourists. This article is devoted to the peculiarities of personnel development in the tourism industry in Tashkent. The study describes the content of the competency-based approach from the point of view of the specific characteristics of employees in the tourism sector. In addition, this article analyzes the general classification of competencies, on the basis of which a model for the formation of universal competencies of tourism employees has been developed.


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Volume 03 Issue 11-2023

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International Journal Of Management And Economics Fundamental
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)

(2023:

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OCLC

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Publisher:

Oscar Publishing Services

Servi

ABSTRACT

The potential of Uzbekistan in the field of tourism is huge, there are conditions for its rational use. Each region of our

country is developing its own "tourist ring" project to attract domestic and foreign tourists. This article is devoted to

the peculiarities of personnel development in the tourism industry in Tashkent. The study describes the content of the

competency-based approach from the point of view of the specific characteristics of employees in the tourism sector.

In addition, this article analyzes the general classification of competencies, on the basis of which a model for the

formation of universal competencies of tourism employees has been developed.

KEYWORDS

Operating enterprises, service innovations develop, new types of professional activities arise, and the quality of life of

the population.

INTRODUCTION

In the world, the tourism sector is directly related to

the development of all infrastructures It is embodied

as a socio-economic phenomenon that has an indirect

effect. Modern tourism is the top of the transport,

social and service sectors Based on the level of

development, it is ultimately the economy

turns it into a highly profitable industry. Tourism in the

Republic of Uzbekistan from the first days of our

independence state support of the field, engaged in

this field to create incentives for enterprises, as well as

for the tourism sector Work on the formation of

infrastructure continues at a rapid pace is being done.

Research Article

CLASSIFICATION OF PERSONNEL COMPETENCIES IN THE FIELD OF
TOURISM

Submission Date:

November 01, 2023,

Accepted Date:

November 05, 2023,

Published Date:

November 08, 2023

Crossref doi:

https://doi.org/10.37547/ijmef/Volume03Issue11-03


Yuldasheva Dilnoza Ulugbekovna

Researcher At Tashkent State University Of Economics, Tashkent, Uzbekistan

Journal

Website:

https://theusajournals.
com/index.php/ijmef

Copyright:

Original

content from this work
may be used under the
terms of the creative
commons

attributes

4.0 licence.


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It should be noted that on October 4, 1993, Uzbekistan

became the World became the first member of the

tourism organization among Central Asian countries.

This in turn, it is very positive for the development of

international tourism in Uzbekistan gave an

impetus.[22]

The tourism sector generates beneficial effects

associated with its effective functioning. As a result of

successfully operating enterprises, service innovations

develop, new types of professional activities arise, and

the quality of life of the population of host territories

improves due to the growth of tourist flows and

stimulation of job creation.

LITERATURE REVIEW

The pandemic that began in 2020 has transformed

organizational and managerial approaches to doing

business. Significant changes were associated with

restrictions on movement and cessation of activity in

many areas of the economy. As a result, the service

sector suffered significant losses; measures of state

and regional support were required. The income of the

hotel business, retail trade, tourism and excursion

activities, catering, exhibition halls, passenger

transport, tour operators and travel agencies

decreased significantly (Tymoshenko, 2020). The most

negative impact factor was interregional barriers to

movement and the closure of transport corridors.

Many tourism market entities were forced to close,

and a negative trend of reduction in the number of

enterprises emerged.

The recovery of the industry should be carried out not

only on the basis of the development of infrastructure,

transport, logistics and quality tourism products, but

also the development of human resources (Bey, 2018).

In the context of digitalization and the influence of

technology on data exchange and communication with

consumers, the universal skills of tourism enterprise

specialists are of particular importance (Kapse, Patil,

Patil, 2012). Qualified personnel play an important role

in providing quality services in the industry.

The issue of providing qualified personnel in the

tourism sector is relevant for our country. This is due to

the dynamic development of this industry within the

country, which requires a large number of diverse

specialists. The tourism industry itself also facilitates

the employment of various categories of the

population without special education to engage in a

very wide range of areas of this activity, and

contributes to the filling of a large number of

employees with non-core education (Bitter, 2020).

Qualified specialists in the field of tourism must have a

set of specific digital competencies, functionally at all

stages of the provision of tourism services (Gupta,

Fernandes, Jain, 2018). This is a key factor in achieving

the desired results for tourism businesses and should

be the basis for the design of training and workforce

development programs.


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THE AIM OF THE WORK

The purpose of the study is to create a model for the

formation of universal competencies of employees at

tourism enterprises.

MATERIALS AND METHODS OF RESEARCH

The study was carried out on the basis of content

analysis of scientific works and methods devoted to

the problems of forming and assessing universal

competencies in tourism enterprises.

RESULTS AND DISCUSSION

Integrating nature-based solutions (NBS) into urban

green spaces is critical to addressing the challenges

facing Uzbekistan. Nature-based solutions use natural

and ecological processes to strengthen a system's

ability to deal with multiple, interconnected

challenges. Uzbekistan has the opportunity to enhance

its resilience to climate change, preserve biodiversity,

mitigate disaster risks, and promote sustainable urban

development by implementing nature-based solutions

(NBS). One effective NBS measure is the establishment

of green spaces, urban parks, and wildlife corridors.

These initiatives can provide numerous benefits such

as temperature regulation, carbon sequestration,

improved air quality, and enhanced habitat

connectivity for wildlife [17]. By integrating NBS

measures into urban planning and development

strategies, Uzbekistan can create healthier and more

sustainable

cities

while

addressing

pressing

environmental

challenges.

These

actions

are

consistent with the principles of the NBS, which

emphasize an equal reliance on social, environmental,

and economic pillars for holistic and sustainable

solutions. This study emphasizes the significance of

geography and advocates for the integration of

multidisciplinary approaches to prioritize and allocate

resources towards green spaces. By doing so, it aligns

with the concept of nature-based solutions and

underscores the importance of enhancing the well-

being and overall quality of life for urban residents not

only in Uzbekistan but also in other regions.

Considering the current context of climate change and

rapid urbanization, the significance of green spaces

and their integration into nature-based solutions

cannot be underestimated. The inclusion of urban

green spaces, designed and implemented in line with

nature-based solutions, plays a vital role in establishing

a sustainable and thriving urban environment.

Additionally, this study presents a pertinent historical

illustration of green spaces in Uzbekistan, emphasizing

the necessity to conserve and advance these areas in

the face of contemporary environmental challenges.

By underscoring the importance of geography and

geographers in formulating effective strategies and

solutions, this study seeks to inspire and guide

endeavors aimed at preserving and enhancing green

spaces alongside nature-based solutions [21],

ultimately benefiting urban residents in Uzbekistan

and beyond.


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The interrelationship between geography and history

becomes clear when we analyze how geographic

features affect a particular place. In the context of

Uzbekistan, this study examines the gardens

attributed to Emperor Amir Timur (also known as

Tamerlane, 1336

1405) as a compelling historical

example of the link between historical geography and

urban green space. Emperor Timur, who was known

for his urban planning initiatives, placed great

emphasis on landscape architecture and territorial

expansion. The capital of his empire, Samarkand,

located in present-day Uzbekistan, serves as an

exceptional case study (Fig. 1). Emperor Timur believed

that the city's surroundings should reflect the power

and greatness of his empire. To achieve this, numerous

gardens were created in and around Samarkand, with

experienced experts in architecture and greenery

guiding the design. These gardens included both

rectangular and non-geometric types. The rectangular

gardens, located on the outskirts of the city, had

geometric patterns and were divided into four sections

by flowing ditches. These gardens served as

ceremonial spaces and entrances for important events

and contributed to the city's green belt while providing

access to natural spaces for residents and visitors. The

historical gardens of Emperor Amir Timur are a vivid

example of the relationship between place and spatial

planning in a geographical context [21].

Fig. 1. Location of Emperor Timur's Gardens in Samarkand.


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Throughout history, the creation of green spaces has

been a symbol of the cultural, scientific, and

agricultural progress of civilizations. Emperor Timur's

gardens demonstrate the integration of these

elements and offer valuable insights into the spatiality

of gardens and their profound influence on urban

planning. In particular, the separation of residential

areas and green spaces in Amir Timur's gardens

illustrates the importance of coordinating green

spaces and housing in contemporary urban planning.

This aspect is crucial in addressing the challenges of

urban densification, where green spaces are often

compromised. Lessons from Amir Timur's gardens

highlight the need for effective management and

collaboration among experts to create thriving cities

and green spaces. Geography, with its focus on place

and time, plays a central role in understanding and

applying these principles. The study also suggests the

application of historical geography to current urban

and regional planning initiatives through the use of

geographic methods and analysis, such as Geographic

Information Systems. By studying historical change,

hypotheses can be formulated and applied in modern

contexts

to

improve

urban

well-being

and

sustainability. In addition to historical geography, there

are several theories of urban geography that play a role

in the context of Emperor Timur's gardens. One

relevant theoretical framework is the concept of an

urban green space network, which emphasizes the

interconnectedness and availability of green spaces

throughout a city. Timur's gardens exemplify the

creation of a green belt surrounding the city, ensuring

that residents have access to nature regardless of their

location. This approach aligns with urban spatial

structure theories that advocate for strategically

integrating green spaces to enhance the overall well-

being of urban dwellers. Another pertinent theory in

this context is "ecological urbanism", which highlights

the integration of nature and the urban environment

to foster sustainable and resilient cities. Emperor

Tamerlan's gardens show a harmonious relationship

between man-made structures, natural elements and

the preservation of flora and fauna. The conservation

and careful management of these gardens emdiv the

principles of ecological urbanism that can be applied in

contemporary urban planning to create greener and

more livable cities. In the broader context of Asia's

diverse human and physical geographies, this study of

Emperor Timur's gardens offers unique insights into

the historical development and spatial organization of

urban green spaces in Uzbekistan. It illuminates the

cultural, social, and ecological significance of gardens

in shaping the urban landscape.[21]

The historical context of gardens in Uzbekistan fits into

the broader Asian context in which green spaces have

played a central role in urban development, esthetics,

and cultural practices of various civilizations. The study

of “Timur's Gardens” is consistent with the

perspectives of urban geographers who emphasize the

importance of green spaces in improving the quality of


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life in cities. Urban geographers recognize the

multifunctionality of green spaces in providing

recreational opportunities, improving air quality,

mitigating the urban heat island effect, promoting

biodiversity, and contributing to overall well-being. The

gardens of great emperor Tamerlane exemplify these

benefits and highlight the importance of integrating

green spaces into urban planning to promote

sustainable and vibrant cities. The historic gardens of

Emperor Timur (Tamerlane) in Uzbekistan serve as a

compelling lens through which we can analyze the

interplay between historical geography, urban green

spaces, and spatial planning. Valuable lessons can be

learned from these gardens that can also be applied to

the challenges of our time, such as the need for

effective management of green spaces in the midst of

urban densification. By drawing on historical

geography and relevant theories of urban geography,

we gain insights into the importance of green space

networks, ecological urbanism, and the cultural

significance of gardens. Applying geographic methods

and analysis to historical contexts facilitates the

formulation of hypotheses that can be applied to

modern urban and regional planning initiatives,

ultimately contributing to improved urban well-being

and sustainability.

There are such competencies as key and universal for

carrying out professional activities in various aspects.

These abilities are of paramount importance for

performing work activities in certain conditions.

The problem of the formation and development of

universal competencies is related to personnel training

at the educational level. For example, an employee

with a certain level of specialization may be influenced

by new requirements for professional skills under the

influence of scientific and technological progress and

production organization technologies (Moshkin, 2016).

Universal competencies are a significant tool for the

universalization of an employee, as well as readiness

for self-realization and self-development.

Here

are

some

interpretations

of

universal

competence in scientific works:

- a high degree of adaptation and mobility of a

specialist in solving constantly emerging professional

problems, based on the constant progress of abilities;

- the ability to implement theoretical knowledge when

performing practical professional tasks, based on

reflexive, analytical, situational thinking, which is

important for many types of work in the field of

tourism (Skulmovskaya, 2017).

It seems that universal competencies should be

understood as the ability of one employee to perform

several functions at a high level, which are delegated

to various tourism specialists, due to a combination of

skills, adaptation, and mobility.

There are many classifications of competence in both

the local and foreign education systems. Figure 1

contains a classification of personnel competencies in

the field of tourism from the works of different

authors.


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The formation of universal competencies for work in

the field of tourism should be carried out on a

systematic basis, starting from various levels of the

education system, and supplemented with current

practices integrated in the process of advanced

training and retraining. In the process of obtaining

higher or secondary specialized education, a graduate

in the field of tourism must have elements of

professional competence endowed with universal

features (Braganca, Costa, Castellucci, Arezes, 2019).

Fig. 2. Classification of personnel competencies in the field of tourism

Such skills include, first of all, analytical, forecasting,

information and communication, project forecasting

and support, necessary to perform most functions and

processes associated with making operational, tactical

or strategic decisions in various functional areas of the

tourism business.

Paying special attention to the professional training of

tourism personnel, it is necessary to ensure a synthesis

of scientific and theoretical knowledge with personal

qualities that characterize an individual’s inclination to

certain types of work activities and the success of

fulfilling professional duties (Gokalp, Demirors, Eren,

2020).

The analysis of the number of tourists in Uzbekistan in

2019-2022 shows a significant recovery dynamics,

although in 2022 this figure lags behind by 15%, the

number of rooms compared to 2019 from 26,147 to

33,411 , that is, an increase of 7,264 hotel rooms (21.7%).

Among the guests of Uzbekistan, in addition to local

tourists and citizens of the country, Russians - 23.4%,

Kazakhs - 18.9%, Tajiks - 14.4%, Turks - 7.7%. All foreigners

living in hotels: Kyrgyz - 6.3%, Belarusians - 4.6%,

Chinese - 3.2%, French - 1.7%.


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In the pre-pandemic period of 2019, there were 84,800

foreign citizens, the largest share of which was

Russians - 16.8 percent, Kazakhs - 15 percent, Tajiks - 6.3

percent, Chinese - 6.1 percent, Afghans

5.7 percent,

Turks

5.5 percent.

It is noted that the total number of domestic tourists in

the country increased from 8.8 million in 2016 to 14.7

million in 2019 and 15 million in 2021.

Over the past 4 years, 833 new: large, medium and

small hotels have been commissioned in Uzbekistan.

The total number of placement funds reached 1442.

The number of rooms was 33,400, and the number of

beds was 71,2.

The implementation of the proposed model in practice

in the region and other regions specializing in the

provision of tourism and recreational services will be

successful on the basis of network and cluster

interaction

between

universities,

specialized

enterprises of the tourism and recreational complex,

authorities, research centers and business incubators.

Such cooperation will improve the quality of project

work and exchange of experience, form a personnel

reserve based on predicted directions and scenarios

for the development of the tourism sector, and

effectively plan personnel development programs.

Fig.3. Infographics: Tourism development in Uzbekistan in 2017-2022

To develop universal competencies of tourism

personnel, it is proposed to use certain technologies

aimed at continuous development, as well as to

develop experience in organizational activities

(Bondar, 2011; Charlwood, 2021). One of the

foundations of the tourism sector is intercultural

communication, which is closely related to the

interaction between representatives of different


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peoples and cultures, thus it is proposed to model the

interaction process in order to determine the

productivity and unproductivity of communication

methods. The analytical abilities of tourism personnel

are also very important, as they are aimed at

systematizing information and making informed

decisions in their professional activities (Bai, 2017). It is

necessary to evaluate and adjust the developed

universal competencies of tourism personnel in order

to increase the efficiency of performing work duties.

One of the ways to assess universal competencies is

the expert assessment method; this method is

complex and difficult to carry out, but still provides the

most complete conclusions about the competencies of

employees (Pirogova, 2018; (Pirogova, 2018; Gonzalez,

Capman, Oswald, Theys , Tomczak, 2019).

The formation of universal competencies is an

important problem in the context of innovation and

scientific and technological progress of labor duties

not only in tourism enterprises. Since the qualifications

of a specialist are determined not only by educational

diplomas and personal qualities, but also by universal

competencies, which are of particular importance at

the level of support and service personnel in the field

of hospitality and service.

CONCLUSION

Currently, Uzbekistan is fully open for foreign tourists.

All restrictions on this have been removed. Positive

trends are observed in the rapid recovery of the

tourism sector in Uzbekistan, and the above figures

indicate that by the end of 2022, up to 4.5 million

foreign tourists entered country.

The problem of the formation and development of

universal competencies is related to personnel training

at the educational level. Universal competencies are a

significant tool for an employee’s high qualifications,

as well as readiness for self-realization and self-

development.

The

formation

of

universal

competencies for work in the field of tourism should

occur not only in educational activities, since it is

impossible to acquire and master universal

competencies only in the process of educational

activities. Based on the data obtained on the state of

tourism activity in the regions, it follows that the

number of hotels and similar accommodation facilities

has increased by 15% by 2021, and the need for qualified

personnel has increased accordingly.

The most effective model for the formation of

universal competencies of tourism personnel will be

implemented in the context of network interaction

with the involvement of interested business entities

and management of the tourism and recreational

complex. Practice-oriented experience, transformed

by specialists in the process of scientific and teaching

activities, conducting master classes and professional

tests with students studying in the areas of economics

and management in the field of tourism, will be useful.

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of

Engineering and Advanced Technology, 14, pp.

2249-8958.

12.

Morozov, V. YU. (2015), "Osobennosti

podgotovki

kadrov

v

sfere

turizm

i

gostepriimstva

v

Rossii:

tradicionnyj

i

sovremennyj podhody" [Features of personnel

training in the field of tourism and hospitality in

Russia: traditional and modern approaches],

Servis v Rossii i za rubezhom, 2 (58), pp. 88-99.

13.

Moshkin, V.N. (2016), "Rol' povysheniya

kvalifikacii v professional'nom razvitii specialis-

tov v sfere turizma" [The role of advanced

training in the professional development of

specialists in the field of tourism], Nauchnyj

rezul'tat.

Peda-gogika

i

psihologiya

obrazovaniya, 2 (4), S. 1822.

14.

Pirogova, O.V. (2018), "Sostoyanie podgotovki

kadrov dlya sfery turizma v Rossijskoj Fed-

eracii" [The state of personnel training for the

tourism sector in the Russian Federation],

Inter-aktivnaya nauka, 6 (28), pp. 24-28.

15.

Plotnikova,

V.

S.

(2019),

"Proektnaya

deyatel'nost' v sfere podgotovki bakalavrov

turiz-ma" [Project activity in the field of

bachelor's degree training in tourism], SHkola

budushchego, 1, pp. 76-87.

16.

Pozolotina, E.I. (2018), "Metodika formi-

rovaniya modeli kompetencij dlya krupnogo

predpriyatiya"

[Methodology

for

the

formation of a competence model for a large

enterprise], Up-ravlenec, T. 9, 6, pp. 68-77.

17.

Reshetnikova, K.V. (2016), "Kompetent-

nostnaya model' obucheniya magistrov v sfere

gostepriimstva i turizma: opyt formirovaniya

nauchno-issledovatel'skih

i

analiticheskih

kompe-tencij" [Competence-based model of

masters' education in the field of hospitality

and tourism: experience in the formation of

research

and

analytical

competencies],

Universitetskoe upravlenie: praktika i analiz, 3

(103), pp. 95-103.

18.

Skul'movskaya, L.G. and Kudinova, O.S. (2017),

"Problemy realizacii kompetentnostnogo i

praktiko-orientirovannogo podhodov v profes-

sional'noj podgotovke kadrov dlya industrii

turiz-ma"

[Problems

of

implementing

competence-based

and

practice-oriented

approaches in professional training for the

tourism industry], Sov-remennye problemy

nauki i obrazovaniya, 5, pp.128-139.

19.

Timoshenko, D.S. (2020), "Innovacionnye

podhody i tekhnologii v turistskoj pedagogike"

[Innovative approaches and technologies in

tourism pedagogy], Vestnik Voronezhskogo

gosudar-stvennogo

universiteta,

Seriya

Geografiya. Ge-oekologiya, 1, pp. 115-123.


background image

Volume 03 Issue 11-2023

24


International Journal Of Management And Economics Fundamental
(ISSN

2771-2257)

VOLUME

03

ISSUE

11

P

AGES

:

13-24

SJIF

I

MPACT

FACTOR

(2021:

5.

705

)

(2022:

5.

705

)

(2023:

7.

448

)

OCLC

1121105677















































Publisher:

Oscar Publishing Services

Servi

20.

Оборин М. С. Особенности реализации

компетентностного

подхода

в

сфере

туризма // Научный результат. Технологии

бизнеса и сервиса. 2023. 9 (1). С. 123

-134. DOI:

10.18413/2408-9346-2023-9-1-1-1

21.

https://www.sciencedirect.com/science/article

/pii/S2772411523000290

22.

https://review.uz/en/post/infografika-razvitie-

turizma-v-uzbekistane-v-2017-2022-gg

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Bitter, N.V. (2020), "Uchet regional'nyh osobennostej v formirovanii obrazovatel'nyh programm po turizmu i gostepriimstvu v Altajskom krae" [Consideration of regional peculiarities in the formation of educational programs on tourism and hospitality in the Altai Territory], Voprosy zhurnalistiki, pedagogiki, yazykoznaniya, 39 (2), pp. 197-205.

Bondar', E. V. (2011), "Formirovanie kom-petencij specialista sfery turizma" [Formation of competencies of a specialist in the field of tourism], Problemy i perspektivy razvitiya obra-zovaniya v Rossii, 9, pp. 103-114.

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Charlwood, A. (2021), Artificial intelligence and talent management. In Digitalised Talent Management. Navigating the Human-Technology Interface, 1st Edition, Ed. by Sharna Wiblen, Routledge, New York, pp.122-136.

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Gonzalez, M.F., Capman, J.F., Oswald, F.L., Theys, E.R. and Tomczak, D.L. (2019), "Where's the IO? Artificial intelligence and machine learning in talent management systems Where's the IO?" Artificial intelligence and machine learning in talent management systems", Personnel Assessment and Decisions, 5 (3), pp. 5. https://doi.org/10.25035/pad.2019.03.005

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Morozov, V. YU. (2015), "Osobennosti podgotovki kadrov v sfere turizm i gostepriimstva v Rossii: tradicionnyj i sovremennyj podhody" [Features of personnel training in the field of tourism and hospitality in Russia: traditional and modern approaches], Servis v Rossii i za rubezhom, 2 (58), pp. 88-99.

Moshkin, V.N. (2016), "Rol' povysheniya kvalifikacii v professional'nom razvitii specialis-tov v sfere turizma" [The role of advanced training in the professional development of specialists in the field of tourism], Nauchnyj rezul'tat. Peda-gogika i psihologiya obrazovaniya, 2 (4), S. 1822.

Pirogova, O.V. (2018), "Sostoyanie podgotovki kadrov dlya sfery turizma v Rossijskoj Fed-eracii" [The state of personnel training for the tourism sector in the Russian Federation], Inter-aktivnaya nauka, 6 (28), pp. 24-28.

Plotnikova, V. S. (2019), "Proektnaya deyatel'nost' v sfere podgotovki bakalavrov turiz-ma" [Project activity in the field of bachelor's degree training in tourism], SHkola budushchego, 1, pp. 76-87.

Pozolotina, E.I. (2018), "Metodika formi-rovaniya modeli kompetencij dlya krupnogo predpriyatiya" [Methodology for the formation of a competence model for a large enterprise], Up-ravlenec, T. 9, 6, pp. 68-77.

Reshetnikova, K.V. (2016), "Kompetent-nostnaya model' obucheniya magistrov v sfere gostepriimstva i turizma: opyt formirovaniya nauchno-issledovatel'skih i analiticheskih kompe-tencij" [Competence-based model of masters' education in the field of hospitality and tourism: experience in the formation of research and analytical competencies], Universitetskoe upravlenie: praktika i analiz, 3 (103), pp. 95-103.

Skul'movskaya, L.G. and Kudinova, O.S. (2017), "Problemy realizacii kompetentnostnogo i praktiko-orientirovannogo podhodov v profes-sional'noj podgotovke kadrov dlya industrii turiz-ma" [Problems of implementing competence-based and practice-oriented approaches in professional training for the tourism industry], Sov-remennye problemy nauki i obrazovaniya, 5, pp.128-139.

Timoshenko, D.S. (2020), "Innovacionnye podhody i tekhnologii v turistskoj pedagogike" [Innovative approaches and technologies in tourism pedagogy], Vestnik Voronezhskogo gosudar-stvennogo universiteta, Seriya Geografiya. Ge-oekologiya, 1, pp. 115-123.

Оборин М. С. Особенности реализации компетентностного подхода в сфере туризма // Научный результат. Технологии бизнеса и сервиса. 2023. 9 (1). С. 123-134. DOI: 10.18413/2408-9346-2023-9-1-1-1