52
Volume 04 Issue 02-2022
The American Journal of Political Science Law and Criminology
(ISSN
–
2693-0803)
VOLUME
04
I
SSUE
02
Pages:
52-56
SJIF
I
MPACT
FACTOR
(2020:
5.
453
)
(2021:
5.
952
)
OCLC
–
1176274523
METADATA
IF
–
7.659
Publisher:
The USA Journals
ABSTRACT
The article analyzes aspects of protecting consumer rights in e-commerce, as well as ensuring information security at
the same time, which hinders the further development of e-commerce in our country.
KEYWORDS
E-commerce, information security, consumer rights, confidentiality, integrity, authentication, authorization.
INTRODUCTION
In the current process of globalization, the
development of the telecommunications industry as a
separate sector of the economy and the use of
information and communication technologies in other
sectors of the economy are becoming a priority. The
expansion of technical capabilities and the full
implementation of the potential of this industry in
practice will play an important role in strengthening
the competitiveness of the national economy and thus
ensure the strategic stability of private and public
structures. According to modern trends in the world
market, the introduction of innovations in the field of
information and communication technologies and
their effective application will create the basis for
Research Article
SOME ISSUES OF INFORMATION SECURITY IN THE PROTECTION OF
CONSUMER RIGHTS IN E-COMMERCE
Submission Date:
February 08, 2022,
Accepted Date:
February 17, 2022,
Published Date:
February 28, 2022
|
Crossref doi:
https://doi.org/10.37547/tajpslc/Volume04Issue02-09
Nuriddin Murodovich Normatov
Master's student at Tashkent State University of Law, Uzbekistan
Journal
Website:
https://theamericanjou
rnals.com/index.php/ta
jpslc
Copyright:
Original
content from this work
may be used under the
terms of the creative
commons
attributes
4.0 licence.
53
Volume 04 Issue 02-2022
The American Journal of Political Science Law and Criminology
(ISSN
–
2693-0803)
VOLUME
04
I
SSUE
02
Pages:
52-56
SJIF
I
MPACT
FACTOR
(2020:
5.
453
)
(2021:
5.
952
)
OCLC
–
1176274523
METADATA
IF
–
7.659
Publisher:
The USA Journals
improving the efficiency of management and
technological processes in enterprises, expanding
existing markets for goods and services in various
sectors of the economy causes.
E-commerce is growing rapidly around the world and is
becoming increasingly competitive for traditional
business. According to industry experts, in the near
future the sales process will move from traditional
shops and offices to a virtual space, where any product
can be purchased from anywhere in the world, and a
significant share of GDP will be information products
and services. Purchase and sale of goods (works,
services) carried out in accordance with the contract
concluded with the use of information systems in
accordance with Article 3 of the Law of the Republic of
Uzbekistan "On electronic commerce" is electronic
commerce
1
.
E-commerce is a branch of the economy that includes
all financial and commercial transactions made using
computer networks and the business processes
associated with the implementation of these
transactions.
2
Due to the introduction of the Uzcard
system in Uzbekistan and the introduction of a number
of projects that allow you to make payments using
mobile devices and computers at any time and from
any place, a new branch of business - e-commerce is
developing rapidly. Currently, online payment tools
such as Click, MBank, SMS Payment are successfully
1
Қ
онунчилик маълумотлари миллий базаси, 21.04.2021 й.,
03/21/683/0375-сон.
2
О.П.Шукурова Электрон тижорат тизимларида виртуал
савдо майдонлари. И
қ
тисодиётнинг реал тармо
қ
ларини
инновацион ривожланишида ахборот–коммуникация
технологияларининг а
ҳ
амияти Республика илмийтехник
анжуманининг маърузалар тўплами, 2017 йил.
3
В.Э.Абдуллаев Ўзбекистонда электрон тижорат
бозорининг
ҳ
олати ва унинг та
ҳ
лили. Журнал научных и
прикладных исследований 2016 йил, 6-сони, 10-бет.
operating. People can shop at online stores such as
Mytech.uz, Esavdo.uz, Uzbekmarket.uz, Bozor uz,
including food, clothing, appliances, perfumes,
household goods and even furniture
3
.
In recent years, the issue of e-commerce taxation has
also been the subject of the most discussion in many
countries by international organizations. Every year,
the turnover of the Internet is growing rapidly.
According to the U.S. Department of Commerce,
online retail sales in 2017 were $ 182 billion. By 2018, the
figure will be about 242 billion dollars. dollars, an
increase of 1.3 percent over previous years
4
. Forrester
Research also forecasts that by 2019, online retail sales
in the U.S. will reach $ 336 billion dollars. According to
another eMarketer international forecast analysts,
online sales in Asia and the Pacific reached 219.7 billion
over three years dollars, an increase of almost 3 times
5
.
In recent years, Uzbekistan has taken certain measures
to develop computerization and information and
communication
technologies.
The
regulatory
framework defining the important economic, legal and
organizational framework for the operation of
information and communication technologies in the
field of informatization and telecommunications has
been created. In particular, the Oliy Majlis of the
Republic of Uzbekistan has adopted a number of laws
on the development and introduction of modern
information
technologies.
In
particular,
a
4
eMarketer, Retail E-Commerce and the Economy, May 19,
2019
//
http://www.
emarketer.com
/Article.aspx?id=1006307&src=article1_newsltr
5
eMarketer, Asia-Pacific B2C E-Commerce: Focus on China
and
India,
January
2019
//
http://www.emarketer.com/Report.aspx?code=emarketer_
2000455&src=report_sum mary_reportsell.
54
Volume 04 Issue 02-2022
The American Journal of Political Science Law and Criminology
(ISSN
–
2693-0803)
VOLUME
04
I
SSUE
02
Pages:
52-56
SJIF
I
MPACT
FACTOR
(2020:
5.
453
)
(2021:
5.
952
)
OCLC
–
1176274523
METADATA
IF
–
7.659
Publisher:
The USA Journals
comprehensive and improved regulatory framework
has been created for the effective regulation of
economic and financial relations between its
participants in the field of e-commerce. These include
the Laws of the Republic of Uzbekistan dated
December 11, 2003 "On Informatization" and "On
Electronic Digital Signature", April 29, 2004 "On
Electronic Commerce" and "On Electronic Document
Management", as well as the President of the Republic
of Uzbekistan 13 "On additional measures for the
introduction of digital economy, e-government and
information systems in public administration of the
Republic of Uzbekistan" Decree No. PF-5598 and No.
PQ-3724 of May 14, 2018 "On measures to accelerate
the development of e-commerce", It is expedient to
cite the Resolution No. PQ-4022 of November 21, 2018
"On measures to further modernize the digital
infrastructure for the development of the digital
economy" and other normative documents. The first
version of the Law of the Republic of Uzbekistan "On
Electronic Commerce" was adopted on April 29, 2004.
On May 22, 2015, amendments and additions were
made to the previous Law on Electronic Commerce,
and a new version consisting of twenty articles was
adopted.
Participants in e-commerce are a legal entity or an
individual who sells or buys goods (works, services) in
e-commerce. There are usually two forms of e-
commerce:
Trade between enterprises (business to business,
B2B);
Trade between enterprises and individuals, i.e.
consumers (business to consumer, B2С).
The field of e-commerce has the following advantages:
Savings of 25-30% due to the fact that the purchase of
raw materials and components by large private
companies is carried out through Internet exchanges;
The participation of competing suppliers from around
the world in the auction will lead to a decrease in prices
for products and services they provide in real time.;
An increase in the price of goods or services sold as a
result of competition from buyers around the world;
Savings due to the reduction in the number of required
staff and the volume of work with paper documents.
Recently, e-commerce or e-commerce has been
developing rapidly around the world. Naturally, this
process is carried out with the direct participation of
credit and financial institutions. And this type of
commerce is becoming more and more widespread,
especially where the new electronic market is available
to businesses and the general public.
Commercial activity in electronic networks removes
some physical restrictions. Companies are able to
connect their computer systems to the Internet and
serve their customers around the clock, without
weekends. Orders for the product can be received at
any time, from any place.
But there is another side to this issue. Abroad, in
countries where e-commerce is more developed, the
value of sales contracts or products is often limited to
$ 300-400.
This is explained by the fact that information security
problems in computer networks are not adequately
addressed. According to the UN Committee on the
Prevention and Fight against Crime, computer crime
has risen to the level of an international problem. In the
United States, this type of crime has become the third
most lucrative trade in arms and drugs.
55
Volume 04 Issue 02-2022
The American Journal of Political Science Law and Criminology
(ISSN
–
2693-0803)
VOLUME
04
I
SSUE
02
Pages:
52-56
SJIF
I
MPACT
FACTOR
(2020:
5.
453
)
(2021:
5.
952
)
OCLC
–
1176274523
METADATA
IF
–
7.659
Publisher:
The USA Journals
Such a wide range is determined by the problem of
information security of e-commerce. If the level of
security is maintained as it is today, then the global
turnover of e-commerce may decrease further. This
situation shows that the low level of protection of the
e-commerce system is a factor that hinders the
development of e-business.
The solution to the problem of economic security of e-
commerce is primarily related to the protection of
information technology used in it, that is, with the
issues of information security.
The integration of business processes into the Internet
environment leads to a dramatic change in the state of
security. The emergence of rights and responsibilities
on the basis of electronic documents requires
comprehensive protection of both the sender and the
recipient of the document from all risks.
Unfortunately, e-commerce business leaders are
realizing the seriousness of information risks and the
importance of organizing the protection of their
resources after being exposed to information attacks.
As can be seen, all of the listed barriers belong to the
field of information security. The main requirements
for conducting business operations are confidentiality,
integrity, authentication, authorization, guarantees
and confidentiality.
Ensuring the openness, confidentiality, integrity and
legal significance of information is a key task in
achieving it. Each risk needs to be considered in terms
of how these four features and quality of secure
information can be compromised. Confidentiality of
information means that only the person to whom this
information is intended has access. Under the integrity
of information is understood the property of its
invariability. Disclosure of information is determined by
the feature of the system, which provides unimpeded
access to information to authorized entities. The legal
significance of information is growing with the recent
creation of a regulatory framework for information
security in our country.
In the context of comprehensive information security,
first of all, it is necessary to identify the main problems
in the field of electronic business security, including the
following:
Data
protection
when
transmitted
through
communication channels;
Protection of computer systems, databases and
electronic document management;
Ensuring that information is stored electronically for a
long time;
Ensuring the security of transactions, confidentiality of
commercial information, authentication, protection of
intellectual property.
At the same time, the introduction of the Internet in
the field of transmission, processing and storage of
confidential information in the country is currently
being approached with caution. It should be noted that
the development of e-commerce is slowed down for
the following reasons:
Lack of or slow development of e-commerce
infrastructure and inability to deliver products to
customers (courier services), especially through the "e-
shop" in another city;
The backwardness of the state legislative practice in
this area, and, consequently, the lack or weakness of
guarantees for the implementation of transactions in
electronic form;
56
Volume 04 Issue 02-2022
The American Journal of Political Science Law and Criminology
(ISSN
–
2693-0803)
VOLUME
04
I
SSUE
02
Pages:
52-56
SJIF
I
MPACT
FACTOR
(2020:
5.
453
)
(2021:
5.
952
)
OCLC
–
1176274523
METADATA
IF
–
7.659
Publisher:
The USA Journals
The existence of objective and subjective reasons for
the development of fraud related to the use of the
Internet in business;
Lack of careful marketing of e-commerce projects;
Difficulties in making payments for products, in
particular, the lack of public confidence in commercial
banks.
Therefore, e-commerce in our country can be
developed only if the economic situation in the country
is further developed, its legal framework is further
improved and accelerated.
REFERENCES
1.
Law of the Republic of Uzbekistan "On
electronic commerce" // National Database of
Legislation, 21.04.2021, No. 03/21/683/0375.
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О.П.Шукурова
Электрон
тижорат
тизимларида виртуал савдо майдонлари.
И
қ
тисодиётнинг
реал
тармо
қ
ларини
инновацион ривожланишида ахборот–
коммуникация
технологияларининг
а
ҳ
амияти
Республика
илмийтехник
анжуманининг маърузалар тўплами, 2017
йил.
3.
В.Э.Абдуллаев
Ўзбекистонда
электрон
тижорат бозорининг
ҳ
олати ва унинг
та
ҳ
лили. Журнал научных и прикладных
исследований 2016 йил, 6-сони, 10-бет
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Akhrorov, A. (2021, April). ENVIRONMENTAL
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