Acumen:
International Journal of
Multidisciplinary Research
ISSN: 3060-4745
IF(Impact Factor)10.41 / 2024
Volume 2, Issue 1
283
Acumen: International Journal of Multidisciplinary Research
PRACTICAL SKILLS IN ENSURING THE ECONOMIC SECURITY OF
SERVICE ENTERPRISES
Zubayda Ubaydullayevna Shodmanova
Lecturer at the Department of Economic Theory,
Samarkand Institute of Economics and Service
Shaxboz Shavkat o‘g‘li Shomurodov
Student at Samarkand Institute of Economics and Service
Anotatsiya:
Xizmat ko‘rsatish korxonalari iqtisodiyotning muhim qismi bo‘lib,
ularning iqtisodiy xavfsizligini ta’minlash muvaffaqiyatli faoliyatning asosidir. Ushbu
maqolada xizmat ko‘rsatish korxonalari iqtisodiy xavfsizligini ta’minlashda amaliy
ko‘nikmalar, tahlil usullari va strategiyalar ko‘rib chiqilgan. Tavsiyalar va ilmiy-amaliy
yondashuvlar asosida bu sohaning barqaror rivojlanishini ta'minlash bo‘yicha takliflar
ishlab chiqilgan.
Kalit so‘zlar:
xizmat ko‘rsatish, iqtisodiy xavfsizlik, amaliy ko‘nikmalar,
strategiyalar, rivojlanish.
Annotation:
Service enterprises are a vital part of the economy, and ensuring
their economic security is fundamental to successful operations. This article explores
practical skills, analytical methods, and strategies to ensure the economic security of
service enterprises. Recommendations and scientific-practical approaches are
developed to ensure sustainable growth in this sector.
Keywords:
service enterprises, economic security, practical skills, strategies,
development
Аннотация:
Сервисные предприятия являются важной частью экономики,
и обеспечение их экономической безопасности является основой успешной
деятельности. В данной статье рассматриваются практические навыки, методы
анализа и стратегии обеспечения экономической безопасности сервисных
предприятий. Разработаны рекомендации и научно-практические подходы для
обеспечения устойчивого развития данной отрасли.
Ключевые слова:
сервисные предприятия, экономическая безопасность,
практические навыки, стратегии, развитие.
Acumen:
International Journal of
Multidisciplinary Research
ISSN: 3060-4745
IF(Impact Factor)10.41 / 2024
Volume 2, Issue 1
284
Acumen: International Journal of Multidisciplinary Research
Introduction
Today, the service sector plays a crucial role in the economy of every country.
This sector is essential for economic development, ensuring employment, increasing
export potential, and improving societal well-being. The processes of globalization,
intensifying competition, the introduction of innovative technologies, and the growing
demands of customers have made the issue of ensuring the economic security of service
enterprises even more relevant. The economic security of service enterprises is not only
a key factor in ensuring their stability but also plays a fundamental role in the
sustainable development of the entire economy. Economic security enables service
enterprises to manage their resources efficiently, ensure financial stability, enhance
competitiveness, and mitigate risks. However, ensuring this security in today’s
dynamic economic environment requires addressing several challenges. In particular,
uncertainties in the economic environment, resource shortages, increasing competition
among enterprises, and rapid market changes significantly impact the stable operation
of businesses. Therefore, developing innovative solutions and practical skills is of great
importance in ensuring the economic security of service enterprises. Additionally,
analyzing both external and internal factors plays a vital role in maintaining economic
security in service enterprises. External factors, such as market trends, changes in the
competitive environment, and government policies, directly influence enterprise
activities. Internal factors, on the other hand, include financial management, employee
capabilities, the implementation of innovative technologies, and strategic planning. A
comprehensive study of these factors and an approach based on them are crucial in
ensuring the economic security of service enterprises.
Ensuring the economic security of service enterprises requires the
implementation of various approaches and comprehensive measures. In this process,
improving the efficiency of financial management systems plays a crucial role. Regular
monitoring of a company’s revenues and expenses, analyzing financial indicators, and
making data-driven decisions are among the key factors in strengthening economic
security. Ensuring financial stability requires not only the rational management of
funds but also the efficient use of credit resources and the enhancement of investment
potential. To maintain economic security in the service sector, special attention must
be given to risk identification and management. The risk management process involves
identifying potential threats that service enterprises may encounter, assessing the
likelihood of their occurrence, and implementing effective countermeasures. This
approach helps prevent financial losses, maintain market share, and strengthen
customer trust.
Acumen:
International Journal of
Multidisciplinary Research
ISSN: 3060-4745
IF(Impact Factor)10.41 / 2024
Volume 2, Issue 1
285
Acumen: International Journal of Multidisciplinary Research
In the national economic system of the Republic of Uzbekistan, the service sector
is one of the fastest-growing industries, accounting for 39.1% of GDP. According to
statistical data, “the volume of services provided in 2023 amounted to 470.3 trillion
UZS, showing a growth rate of 113.7% compared to the previous year.” However, over
the past five years, the share of urban areas in the total volume of services has decreased
by 3.1 percentage points. One of the key challenges is the insufficient development of
service provision across different regions of the country, with services being
concentrated mainly in large cities and densely populated areas. In fact, major cities
accounted for 62.1% of all services provided. Other factors affecting the sector include
low levels of capital investment, weak scientific and technical potential, limited human
resources, and declining competitiveness of service enterprises. Developing market
analysis and strategies to enhance competitiveness is essential for service enterprises.
Continuously monitoring market conditions and trends, analyzing the strengths and
weaknesses of competitors, and studying consumer needs help improve service quality
and innovative approaches. To ensure a competitive advantage, it is crucial to focus on
service uniqueness, flexible pricing policies, and a high level of customer satisfaction.
Improving employee qualifications plays a decisive role in ensuring the economic
security of service enterprises. Employees must constantly update their professional
knowledge, adopt new technologies, and strive to enhance customer service quality.
Skilled employees are one of the key factors in the successful operation of enterprises
and increased customer satisfaction. The integration of innovative technologies is
another important direction for service enterprises. Modern technologies allow for the
optimization of service processes, increased efficiency, and cost reduction. For
example, automated systems improve the speed and quality of customer service while
ensuring transparency in financial operations. Additionally, the adoption of technology
facilitates the creation of new service types and enhances personalized customer
approaches. Developing and implementing marketing strategies is crucial for
maintaining the economic security of service enterprises. The primary goal of
marketing is to attract customers and meet their needs to the maximum extent possible.
This, in turn, helps increase a company’s revenues and strengthen its market position.
The effectiveness of a marketing strategy depends on identifying the right target
audience, using advertising tools efficiently, and employing innovative promotional
methods. Ensuring the economic security of service enterprises requires maintaining a
balance between internal and external factors while deeply analyzing their
interrelationships. The company’s management should focus on strategic planning and
developing long-term strategies to strengthen economic security. This approach plays
Acumen:
International Journal of
Multidisciplinary Research
ISSN: 3060-4745
IF(Impact Factor)10.41 / 2024
Volume 2, Issue 1
286
Acumen: International Journal of Multidisciplinary Research
a key role in ensuring the sustainable development of service enterprises and increasing
their adaptability to market conditions.
The timely and effective implementation of the tasks and directives set by the
President of the Republic of Uzbekistan has led to achieving targeted economic
indicators, ensuring employment, introducing new service types, and increasing both
the volume of services per capita and the number of business entities. As a result, living
standards have improved, and citizens’ quality of life has been positively impacted.
However, despite these achievements, certain challenges and shortcomings in the
service sector continue to slow down its development. The service sector encompasses
a wide range of activities provided by enterprises, organizations, and individuals,
including both production-related and non-production services. In developed countries,
the service sector accounts for 60-70% of the economy, while in nations such as the
United States, European Union member states, and Japan, this figure reaches 70-80%.
Key industries within the service sector include IT, finance, education, healthcare, and
tourism. In developing countries, the service sector contributes 40-60% of GDP, with
a focus on transportation, communications, and trade services. However, the growth of
innovative services in these countries remains relatively slow. In the case of
Uzbekistan, the service sector has become an essential component of the economy,
with its share in GDP steadily increasing over the past years. According to 2023
statistical data, the service sector accounted for over 40% of GDP. Among the most
prominent sub-sectors are trade, transport and communications, and financial services.
While the development of digital economy-based services is accelerating, it still lags
significantly behind global standards. Currently, both local and international
economists are conducting numerous studies aimed at expanding Uzbekistan’s service
sector and increasing its contribution to GDP. Research in this field is primarily focused
on enhancing sectoral diversification, improving service quality, integrating digital
innovations, and fostering a more competitive business environment.
Key Sectors in Uzbekistan’s Service Industry (2023 Data)
1. Financial and Transport Services
• The financial sector was one of the fastest-growing industries in 2023, with its
total volume reaching 2,047.2 trillion UZS, marking a growth rate of 138.5%.
• Transport services also played a significant role, accounting for 20.3% of the
total service sector.
2. Education and Information Technology Services
Acumen:
International Journal of
Multidisciplinary Research
ISSN: 3060-4745
IF(Impact Factor)10.41 / 2024
Volume 2, Issue 1
287
Acumen: International Journal of Multidisciplinary Research
• The education sector experienced a 141.7% growth rate, highlighting its
importance in preparing a skilled workforce for the innovation-driven economy.
• IT services saw a growth rate of 122.1%, reflecting the increasing demand for
digital transformation in various industries.
3. Trade and Hospitality Services
• Trade services remained one of the largest sub-sectors, contributing 29.6% to
the total service industry.
• Hospitality and food services recorded a growth rate of 103.5%, indicating the
sector’s steady expansion.
Additionally, an analysis of financial indicators for service enterprises in
Samarkand region has been conducted to evaluate their performance and economic
stability within the broader national service sector.
This information reflects the financial activities of service enterprises in the
Samarkand region from 2020 to 2023.
In particular, the main goal of the economic security of enterprises operating in
the service sector is to ensure stable economic development and the effective
management of financial resources. In this process, it is important to minimize risks,
increase competitiveness, and develop strategies for long-term success. In a changing
market environment, enterprises are confronted with the need to search for entirely new
Acumen:
International Journal of
Multidisciplinary Research
ISSN: 3060-4745
IF(Impact Factor)10.41 / 2024
Volume 2, Issue 1
288
Acumen: International Journal of Multidisciplinary Research
approaches to ensure their economic security, regardless of the field of activity. This
includes developing innovative methods for risk management, effectively utilizing
internal resources, including human capital, and enhancing adaptability and the ability
to adjust to external threats. Managing service enterprises involves measures to reduce
risks, develop long-term strategies, and assess risks in advance. Strengthening internal
control, training employees, improving staff qualifications, preparing for hazardous
situations, insuring specific risks, reducing financial losses, and continuously
analyzing financial indicators and controlling risks are ways to achieve this.
Conclusion:
Ensuring the economic security of service enterprises is a key
factor for their successful operation and sustainable development. In modern economic
conditions, achieving this goal requires a multifaceted approach. One of the most
important aspects of ensuring the economic security of service enterprises is creating
an effective management system and continuously improving it. Establishing financial
monitoring, using resources wisely, managing risks, and responding quickly to market
demands are essential conditions for ensuring the stability of enterprises. Having
practical skills enables companies to successfully manage in conditions of economic
uncertainty. By improving employee qualifications and instilling modern knowledge
and skills, a company can strengthen its internal capacity. Skilled personnel are a
crucial tool in increasing a company’s competitiveness and meeting customer needs.
Moreover, the implementation of innovative technologies allows for improved service
quality and cost optimization. To ensure a competitive advantage, it is important to
thoroughly study the market and develop strategic approaches. By creating marketing
strategies and highlighting the uniqueness of services, enterprises can gain customer
trust and strengthen their position in the market. Furthermore, through innovative
solutions in the service sector, attracting new customers and increasing customer
loyalty will ensure the economic security of the enterprise. In the process of ensuring
the economic security of service enterprises, it is crucial to maintain a balance between
external and internal factors. External factors include market trends, government
policies, and changes in the competitive environment, while internal factors include
financial stability, management effectiveness, and employee potential. By thoroughly
analyzing these factors and developing corresponding strategies, service enterprises
can stabilize their operations.
References:
1. Abdurahmonov, I. B. “Iqtisodiy xavfsizlik asoslari.” Toshkent: O‘zbekiston
Milliy Ensiklopediyasi, 2020.
Acumen:
International Journal of
Multidisciplinary Research
ISSN: 3060-4745
IF(Impact Factor)10.41 / 2024
Volume 2, Issue 1
289
Acumen: International Journal of Multidisciplinary Research
2. Karimov, A. M. “Korxonalar iqtisodiyoti vaboshqaruv.” Samarqand:
Zarafshon, 2021.
3. Usmonov, A. K. “Xizmat ko‘rsatish sohasidagi iqtisodiy xavfsizlik va
barqarorlik.” Toshkent: O‘zbekiston iqtisodiyot akademiyasi, 2018.
4. O‘zbekiston Respublikasi Prezidentining “2022 — 2026-yillarda
O‘zbekiston Respublikasining innovatsion rivojlanish strategiyasini tasdiqlash
to‘g‘risida” farmoni.
5. Abdullaev, M., & Karimov, A. (2023). Raqamli iqtisodiyot va xizmatlar
sohasi: rivojlanish istiqbollari. Toshkent: Innovatsion rivojlanish nashriyoti.
6. Akhmedov, N. (2022). Xizmatlar sohasining global tendensiyalari va
mahalliy xususiyatlari. O‘zbekistoniqtisodiyoti jurnali, 12(4), 45–57.
7. State Committee on Statistics of Uzbekistan. (2023). Xizmatlar sohasi
bo‘yicha statistik ma’lumotlar bazasi. Toshkent: Davstatqo‘m.
8. Ministry of Innovative Development of Uzbekistan. (2023). Innovatsion
rivojlanish strategiyalari bo‘yicha hisobot. Toshkent: MID nashriyoti.
9. Smith, J. “Economic Security in Service Enterprises.” Cambridge University
Press, 2019.
10. OECD. “Innovative Strategies for Service Sector Growth.” OECD
Publishing, 2022.
11. Davlat statistika qo‘mitasi. (2023). O‘zbekiston xizmatlar sohasining yillik
ko‘rsatkichlari. Toshkent: Davstatqo‘m nashri.
