Authors

  • Abulfayz Ne’matov
    Psychologists of the Psychological Support Group of the Bukhara Regional Security Department.
  • Shaxruz Mustafayev
    Psychologists of the Psychological Support Group of the Bukhara Regional Security Department.
  • Dilshod O‘ktamov
    Psychologists of the Psychological Support Group of the Bukhara Regional Security Department.

DOI:

https://doi.org/10.71337/inlibrary.uz.ijai.70389

Abstract

This article addresses the issue of the organization of psychological services in today's globalization process to ensure the growth of a healthy person. Furthermore, the seven key areas where psychological services were implemented in Uzbekistan: education, workplaces, family life, transportation, healthcare, law enforcement, and sports are outlined. These services aim to support personal and professional development, enhance mental well-being, and ensure the harmonization of individual and social psychology.

 

 

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THE ROLE OF PSYCHOLOGICAL SERVICES IN AN INDIVIDUAL’S LIFE

Senior Lieutenant

Ne’matov Abulfayz Akmal ugli

Captain

Mustafayev Shaxruz Bahodir ugli

Senior Lieutenant

O‘ktamov Dilshod O‘tkir ugli

Psychologists of the Psychological Support Group of the

Bukhara Regional Security Department.

Abstract:

This article addresses the issue of the organization of psychological services in today's

globalization process to ensure the growth of a healthy person. Furthermore, the seven key areas

where psychological services were implemented in Uzbekistan: education, workplaces, family

life, transportation, healthcare, law enforcement, and sports are outlined. These services aim to

support personal and professional development, enhance mental well-being, and ensure the

harmonization of individual and social psychology.

Keywords:

Psychologist Social Psychology, Psychological Counseling Worldview, Applied

Psychology, Economic, Political, Legal.

Annotatsiya

:

Mazkur maqolada bugungi globallashuv jarayoniga xos psixologik xizmatnitashkil

etish, sog’lom shaxsning o'sishini ta'minlash muammosi masalalari yoritilgan. Bundan tashqari,

bunda O‘zbekistonda psixologik xizmatlar joriy etilgan yetti asosiy yo‘nalish: ta’lim, mehnat

jamoalari, oilaviy hayot, transport, sog‘liqni saqlash, huquq-tartibot tizimi va sport kabilar

bayon etilgan. Ushbu xizmatlar shaxsiy va professional rivojlanishni qo‘llab-quvvatlash, ruhiy

farovonlikni oshirish hamda individual va ijtimoiy psixologiya uyg‘unligini ta’minlashga

qaratilgan.

Kalit so‘zlar

: Psixolog, ijtimoiy psixologiya, psixologik konsultatsiya,dunyoqarash, amaliy

psixologiya, iqtisodiy, siyosiy, huquqiy, mafkuraviy.

Аннотация:

В данной статье рассматривается вопрос организации психологической

службы в условиях современного процесса глобализации для обеспечения роста

здорового человека. Кроме того, в тексте выделены семь ключевых направлений, в

которых были внедрены психологические службы в Узбекистане: образование, рабочие

коллективы, семейная жизнь, транспорт, здравоохранение, правоохранительная система и

спорт. Данные службы направлены на поддержку личностного и профессионального

развития, улучшение психологического благополучия и обеспечение гармонии между

индивидуальной и социальной психологией.

Ключевые слова:

психолог, социальная психология, психологическое консультирование,

мировоззрение,

прикладная

психология,

экономическая,политическая,

правовая,

идеологическая.

Introduction

Understanding, analyzing, and developing human psychology has always been one of the leading

tasks of socio-economic development in all eras and nations. At the turn of the 20th century, the

field of psychology and its leading scholars successfully substantiated the theoretical and


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scientific inevitability of establishing a system of psychological services for both individuals and

society. In global psychology, the issue of organizing psychological services is receiving special

attention as a distinct area of research. Psychological studies highlight that psychologists strive

to do everything possible to ensure the comprehensive development of individuals, while social

psychological services and their unique characteristics are being explored. Various methods and

modern technologies for organizing psychological services, along with the implementation of

psychological mechanisms that represent these approaches, are of particular importance. At the

same time, the establishment of psychological services is viewed as a crucial means of

addressing personnel-related challenges. Today, theoretical-scientific and practical-

methodological efforts in the education system serve as a foundation for the implementation and

development of psychological services. However, there remains a significant gap in

comprehensive studies that deeply analyze the current state and practical activities of

psychological services while outlining their future prospects. Therefore, addressing this issue

necessitates conducting psychological and social psychological research focused on the

establishment, current state, and prospects of psychological services in Uzbekistan, particularly

in the context of digital economic development. From this perspective, psychological services in

educational institutions and workplaces must be analyzed in terms of their scientific and

organizational aspects, as well as their role in ensuring social-psychological protection. However,

there is currently a lack of in-depth research dedicated to these aspects. Furthermore, the modern

directions of social psychology and psychological counseling do not explicitly define specific

tasks related to the implementation of psychological services. In addition, the experience of

psychological services in educational and labor institutions remains insufficiently studied in

relation to ensuring the successful professional activities of students and employees. The absence

of scientifically grounded and practically applicable recommendations that align with

Uzbekistan’s path to independence, its economic and social development, and its strategic goals

is a pressing issue.

Several researchers, including Andreeva G.M., Davletshin M.G., Zabrodin Yu.M., Carnegie D.,

Karimova V.M., Parigin B.D., Shoumarov G’.B., and G’oziev E.G’., have contributed to

identifying the key social psychological tasks essential for the successful organization of

psychological services. The progress of modern psychology is inherently linked to human

practical psychology and cannot be separated from an individual’s social activity and societal

role. From this perspective, managing human factors and social processes effectively requires

providing psychological services to both society and its members. Addressing this issue demands

interdisciplinary collaboration between economics, law, ethics, ethnography, history, sociology,

and other related fields to resolve practical psychological challenges. The methodology of

psychological services is primarily shaped within the framework of "psychological social

psychology," emphasizing the necessity of integrating theoretical knowledge with practical

applications to enhance individual and collective well-being.

Discussion and Analysis

The development of any scientific field is directly linked to the formation of methodological

frameworks that reveal new directions based on emerging facts. Without a precise methodology,

achieving concrete practical results is nearly impossible. One of the crucial and evolving tasks of

social psychology is to analyze how theoretical, practical, and empirical research in the field of

psychological services methodology has been addressed up to the present day. As evidenced by


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specialized psychological literature, the general methodological directions of social

psychological services in Western psychology can be explained through the research of notable

scholars. Wilhelm Wundt’s monumental ten-volume work Völkerpsychologie (Folk Psychology),

published in 1900, significantly contributed to illuminating the various directions of social

psychology by uncovering the complexities of human spirituality, culture, and ideology.

Similarly, the English psychologist William McDougall’s 1908 book Introduction to Social

Psychology introduced the theory of “social behavior instincts.” Unlike Freud’s psychoanalytic

approach, McDougall’s theory was the first to provide a foundation for understanding the

harmony between human instincts and activity. Empirical studies conducted by B.M. Teplov,

V.S. Merlin, V.D. Nebylitsin, E.A. Golubeva, B.R. Qodirov, and their students have played a

crucial role in the advancement of social psychology and psychological services. Their research

has focused on the natural and inherent characteristics of individuals, specific elements of higher

nervous activity, and the influence of education, external environment, and the organization of

activities on human development. These findings have provided valuable opportunities for

studying individual aptitudes and using them as a foundation for fostering personal growth and

activity.

Recent studies confirm that the successful organization of any activity largely depends on

individual characteristics, particularly temperament and personal working style. In educational

and labor activities, the development of methodological approaches to analyze and enhance these

factors is a fundamental responsibility of psychological services. For instance, E.A. Klimov’s

empirical research demonstrated that both “mobile type” and “immobile type” workers could

achieve high levels of efficiency when working on multiple machines. The key factor in their

success was their ability to adapt to similar work conditions by selecting and implementing

different action strategies. Scholars widely agree that an individual’s working style does not

emerge instantly but develops over time, often spontaneously, based on personal emotional and

nervous traits. Therefore, psychological services must approach each individual by exploring

ways to align their abilities with the demands of their activities. This process enables individuals

to refine and develop their personal working styles, ultimately contributing to both personal and

societal progress.

K.K. Platonov made significant contributions to the development of social psychology

methodology by addressing the problem of social-psychological individuality. He argued that

understanding psychological services requires recognizing that an individual is shaped not only

by personal characteristics but also by the social significance of these characteristics. He

emphasized the necessity of creating conditions for self-assessment and continuous personal

development. Professors E. G’oziyev, I. Tursunov, and J. Ikromov, in their research The 20th

Century and Human Development, highlight key aspects that require serious attention in

studying individual, personal, and subjective development within the framework of

psychological services. These aspects form the foundation for effective psychological support,

ensuring that individuals can maximize their potential while contributing to the social progress of

their communities.

The development of an individual is determined by various essential factors and conditions,

including social, economic, political, legal, ideological, pedagogical, and environmental

influences. Additionally, personal attributes such as internal laws of development, psychological

mechanisms, stages of belief stabilization, and involution play a crucial role in shaping human


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progress. Understanding the core components of human structure, their interactions, responses to

external influences, and their development throughout life is fundamental to social psychology

and psychological services. It is impossible to ensure the social balance between individual and

activity, individual and society, and individual and individuality without thoroughly analyzing a

person’s spiritual and psychological experiences within the framework of societal perspectives.

The philosophy of social psychological protection, as a psychological safeguard, also demands

such an approach. Today, psychological services have become increasingly accepted and valued

for their significant contributions to personal growth and well-being. However, despite their

importance, the widespread promotion of psychological services has faced several challenges,

including the lack of official governmental directives and a shortage of practicing psychologists.

This has hindered the full-scale implementation of psychological services in schools. By the

1990s, with Uzbekistan’s independence and the rise of national consciousness, psychological

services, like other social sectors aimed at fostering human and societal development, found a

strong foundation for expansion. This period marked a critical transition toward training

practicing psychologists, a necessity for the successful implementation of psychological services

in the country. Recognizing the need for qualified school psychologists, Uzbekistan initiated

efforts to train specialists capable of assessing and improving the psychological climate in

schools. The first practicing psychologist retraining courses were established in Tashkent,

followed by Bukhara, Navoi, Andijan, Samarkand, and other regions. Graduates of these

programs have since played key roles as organizers, promoters, and researchers in the field of

psychological services across many schools in the country.

The Unique Development of Psychological Services in Uzbekistan

Psychological services worldwide are implemented in different scientific and organizational

formats, tailored to the social, economic, and political contexts of each country. Similarly,

Uzbekistan needed to develop its own model suited to its unique socio-economic conditions.

Given the shortage of experienced specialists, the first initiative to address this issue was to train

school psychologists from among the most advanced and talented teachers. A logical question

arises: Why were only experienced teachers selected for these courses? This decision was based

on several key considerations:

1.

Expertise in Education: A school psychologist must have a deep understanding of student

development, the learning process, and educational standards. Only teachers with substantial

experience could effectively analyze and support students’ psychological well-being.

2.

Limited Training Time: Individuals with no prior pedagogical experience would struggle

to develop the necessary psychological analysis skills in just 4–5 months of training.

3.

Long-Term Educational Planning: Establishing psychology faculties in universities

would take several years, delaying the development of practical psychological services.

Moreover, even after graduation, new specialists would lack direct teaching experience, making

it difficult for them to apply psychological analysis effectively in school settings.

Thus, prioritizing the training of experienced educators as school psychologists ensured a more

immediate and effective implementation of psychological services in Uzbekistan's education

system.

Conclusion


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Based on research findings and the objectives of psychological service initiatives, the first phase

of organizing and developing psychological services in Uzbekistan has been structured around

seven key areas:

a)

Psychological Services in Educational Institutions – Providing psychological support for

students, teachers, and administrative staff to ensure a healthy learning environment.

b)

Psychological Services in Workplaces – Enhancing productivity and mental well-being

among employees in various professional settings.

c)

Psychological Services in Family Life Institutions – Offering guidance on marriage,

parenting, and family relationships to strengthen family dynamics.

d)

Psychological Services in Transportation Facilities – Addressing the psychological

challenges faced by transport workers and passengers, ensuring safety and mental stability.

e)

Psychological Services in Healthcare Institutions – Supporting patients, doctors, and

healthcare staff to improve medical outcomes and emotional resilience.

f)

Psychological Services in Law Enforcement and Judicial Systems – Assisting officers,

legal professionals, and detainees in handling stress, decision-making, and rehabilitation.

g)

Psychological Services in Sports Institutions – Enhancing athletes’ mental strength,

motivation, and overall performance.

Today, various social-psychological initiatives are being implemented within these seven sectors

to ensure the harmony between individual psychology and societal development. These efforts

play a crucial role in self-awareness, personal growth, and psychological protection, allowing

professionals in these fields to minimize failures and achieve higher efficiency in their respective

domains.

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20. 8.

Shirin

Kamolova,

AVESTODA

AXLOQIY

IDEAL

VA

UNING

IJTIMOIYPSIXOLOGIK KO‘RINISHLARI , Jurnal Pedagogiki i psixologii v

sovremennom obrazovanii: № 3 (2021): Zamonaviy ta'limda Pedagogika va psixologiya

fanlari (Noyabr)

References

Barotov Sh.R.Ta’limda psixologik xizmat.Oquv qo’llanma .Buxoro 2007 y.

Karimova V. Ijtimoiy psixologiya va ijtimoiy amaliyot. Toshkent.1999y

Tadjieva S.X., Sabirova D.G‘. “Tanglik vaziyatida qolgan bolaga psixologik

yordam ko‘rsatish”. T.: RBIMM, 2011 y. 142 b

Shirin Kamolova, PREEMSTVENNOST FORMIROVANIYA

MIROVOZZRENIYA STUDENTOV NA OSNOVE OBЩECHELOVECHESKIX

SENNOSTEY , Jurnal Pedagogiki i psixologii v sovremennom obrazovanii: № 1

(2021): Zamonaviy ta'limda pedagogika va psixologiya fanlari

Shirin Kamolova, THE ROLE OF UNIVERSAL AND SCIENTIFIC VALUES

IN THE SPIRITUAL DEVELOPMENT OF FUTURE TEACHERS , Jurnal

Pedagogiki i psixologii v sovremennom obrazovanii: № 2 (2021): Jurnal pedagogiki I psixologii v sovremennom obrazovanii (oktyabr)

Shirin Kamolova, O‘QITUVCHI PEDAGOGIK QOBILIYATLARINI

SHAKLLANTIRISHNING PSIXOLOGIK ASOSLARI , Jurnal Pedagogiki i

psixologii v sovremennom obrazovanii: Tom 2 № 5 (2022): Jurnal pedagogiki i

psixologii v sovremennom obrazovanii (yanvar)

Shirin Kamolova, ISPOLZOVANIE INTERAKTIVNЫX METODOV V

OBRAZOVANII YAVLYAETSYA TREBOVANIEM SEGODNYASHNEGO

DNYA , Jurnal Pedagogiki i psixologii v sovremennom obrazovanii: № 2 (2021):

Jurnal pedagogiki i psixologii v sovremennom obrazovanii (oktyabr)

Shirin Kamolova, AVESTODA AXLOQIY IDEAL VA UNING IJTIMOIYPSIXOLOGIK KO‘RINISHLARI , Jurnal Pedagogiki i psixologii v sovremennom obrazovanii: № 3 (2021): Zamonaviy ta'limda Pedagogika va psixologiya fanlari (Noyabr)