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GENDER INCLUSIVE COMMUNICATION IN CUSTOMS AUTHORITIES OF THE REPUBLIC
UZBEKISTAN
Akhmedova Nilufar Yakhiyaevna
Customs Institute Of The Customs Committee Under The Ministry Of Economy And Finance Of The
Republic Of Uzbekistan
AB O U T ART I CL E
Key words:
Gender-inclusive language, gender-
neutral language, inclusive language, gender
equality, vocabulary of business communication.
Received:
06.06.2024
Accepted
: 11.06.2024
Published
: 16.06.2024
Abstract:
This article is dedicated to the problem
of gender neutralization of the language of
business communication. It also gives examples of
gender-inclusive vocabulary. Various options for
the application of this vocabulary in the language
of business communication are analyzed based on
the rules and guidelines issued by the European
Parliament, the United Nations, as well as the
governments of Great Britain and Canada.
INTRODUCTION
In public institutions, speech and communication in all contexts must be gender inclusive. The
institution must produce communication materials that meet the criteria of inclusion, diversity and
balance.
Gender-inclusive speech and communication - linguistic and visual materials that present women and
men as equal subjects and that take into account contextual factors and the different manifestations of
people’s gender identities and do not convey gender stereotypes;
- using language and communication practices that respect and include all people, regardless of their
gender identity or expression. This approach aims to create a more equal and inclusive society where
everyone can feel recognized and respected;
- language and visual materials that take into
account contextual factors and people’s different gender
identities and do not convey gender stereotypes. This approach to speech and communication means
avoiding words or images that can be interpreted as prejudicial, discriminatory or demeaning because
they imply that a particular sex or social gender is the norm.
Gender-sensitive communication and gender-inclusive speech is not just a matter of political
correctness. Speech and images persuasively convey and strongly influence attitudes, behaviors and
pe
rceptions, shaping people’s reality. Gender
-inclusive communication can help weaken gender
stereotypes, stimulate social shifts and contribute to the achievement of gender equality and the
implementation of measures to realize the Strategy for Achieving Gender Equality in the Republic of
Uzbekistan until 2030.
VOLUME04 ISSUE06
https://doi.org/10.55640/jsshrf-04-06-02
Pages: 9-14
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Gender-sensitive communication is a must-have skill for all development professionals. Whether we
are writing reports or emails, addressing a crowd or interacting with people, we need to be aware of
the ways in which language can either reinforce or suppress gender inequalities. Why use gender-
sensitive language?
Facilitate the perception of important differences between the needs of women and men;
elicit people’s unconscious assumptions about gender roles in society;
lay the groundwork for greater gender equality throughout society;
raise awareness of how language affects our behavior;
make it easier for people to express themselves and behave in ways not previously considered
“typical” for their gender.
Gender-inclusive communication follows its principles. Guided by these principles, customs officers
carry out gender-inclusive communication in their official activities, when communicating with
colleagues, during speeches, in dialogue with people crossing the border, as well as with entrepreneurs.
Let’s take a closer look at these principles:
Рrinciple 1. Demonstrate equal rights and opportunities for men and women.
When talking about gender equality, we must consider:
•differences in the status of women and men;
• gender discrimination in law and practice;
•gender roles and gender stereotypes;
•expand the capabilities of women.
Рrinciple 2. Guaranteeing equitable representation o
f men and women.
Equal representation of women and men is not enough. We must ensure fair representation. Fair
visibility means that we allow men and women to be on equal footing and that we actively try to
challenge gender stereotypes and expected gender roles.
A story or photograph with an equal number of women and men, with men in leadership roles and
women in supporting roles, may be considered equal visibility, but cannot be considered fair visibility.
Рrinciple 3. Women’s worthy contribution
We are used to thinking that male-dominated activities have more value than those involving women.
Unless our work and our communication efforts challenge these long-held perceptions of the value we
attach to different types of work done primarily by men or women, we will not be able to reduce gender
inequality in the long run.
Рrinciple 4. Avoiding gender stereotypes.
Avoid presenting certain occupations or roles as more suitable for one gender. Stereotypes
should be avoided, even if they seem positive:
•women
are more caring and therefore better able to build peace;
•women are more honest and less corrupt;
•men are more competitive and women are more cooperative;
•men are better strategists because they are less emotional.
Occupations have no gender. Women can do jobs traditionally associated with men just as men can do
jobs traditionally associated with women. The division of labor between women and men does not
match their innate abilities or preferences.
Рrinciple 5. Using gender
-inclusive language
Gender roles and stereotypes associated with women and men may vary depending on other aspects of
identity, such as:
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• Socio
-economic status and income;
• Political and religious affiliation;
• race and ethnicity;
• age and education;
• gender identity and sexual orientation;
• disability.
Advises on gender-inclusive language:
1. Do not use language that restricts any gender
2. Do not use language that excludes women
3. Avoid job titles that perpetuate stereotypes
Use “man” and “woman”, “boy” and “girl”, even if you need an adjective.
wrong
on
most young wine
the youngest woman to become a
winemaker.
farmers
farmer woman
male labor participation rate
employment rate male
Don’t use common terms of gender
wrong
straight to
the fatherland
Homeland
mother tongue
native language
brotherhood
fellowship
maternal, paternal
parental
maternally
loving, caring
Occupations and positions gender inclusive should be
wrong
on
Actor, actress
entertainer, Actor
cleaning lady
cleaning staff
medical officer
nurse practitioner
Рrinciple 6. Avoiding victimization
Use gender stereotypes and the perception that women are particularly vulnerable to being victimized
as:
• victims of sexual and
domestic violence
• unable to escape poverty
• voiceless and powerless
Do not exclude people’s ability and willingness to find solutions to improve their lives.
Avoid the specific ways in which women are usually portrayed: Even if they are struggling, give them
credit for how they cope with the challenges they face and emphasize that you are repelled by their
efforts. as victims of sexual and domestic violence, as mothers sacrificing for their children, as
individuals unable to escape poverty as defenseless and helpless, as passive privileged citizens.
Рrinciple 7. Avoiding guardianship
Be aware of differences in cultural background and socioeconomic status that can lead to patronizing
remarks.
Avoid the particular ways in which women are usually patronized:
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- women need to be made aware of their rights;
- women need to build self-esteem;
- women should be interested in participating in public life.
Рrinciple 8. Use facts, not judgments
When it comes to discussing gender equality, our perspectives can be influenced by preconceived
notions and judgments that do not reflect reality. We must be careful to construct our arguments in an
informed way to avoid repeating pre-existing judgments.
Quick tips on how to construct an argument without judgment:
-
don’t draw
conclusions about trends in society regarding gender equality based on personal
experiences and anecdotes;
-analyze the information you have and, when in doubt, ask experts;
-focus on presenting facts;
- try to always convey nuanced rather than categorical statements.
In many languages, the common masculine gender is still considered the norm in written and spoken
language (i.e. the default masculine gender in the plural, even when referring to one man in a group of
women). Because of this, women, especially those in non-traditional fields (e.g. women doctors, judges
or police officers), are left out. Nevertheless, all languages have some means and flexibility to meet all
the requirements of gender inclusiveness.
Gender-inclusive speech requires first of all a willingness to change habits, and a few effective
techniques described below will help:
1.
Avoid gendered language. Use gender-neutral words
Less inclusive option
more inclusive option
Manly act
courageous action
Manly act of courage
be brave, be strong,
fasten
Kongressmen
legislative representative
2.Avoid gendered expressions or expressions that reinforce stereotypes, whether negative or positive.
3.Be consistent in addressing women and men: if you address one of them by first and last name and
with a form of polite address or an indication of profession, you should address the other one in the
same way.
The fair sex.
A woman is like a thousand men.
She throws/runs/deals like a girl.
In a manly way.
That’s a woman’s job.
Thank you ladies for transforming the premise.
Men just don’t get it.
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Less inclusive option
more inclusive option
Mr. Samir Karim and his wife
Mr. Samir Karim and
Ms. Hadicha
Proffesor Karim (male title and last name)
and Hamida (female title) will be present at
the luncheon.
Prof. Karim and Prof. Hamida (title and
last name in both cases) will be present at
the luncheon.
4.To follow the principles of the pair (male and female both sexes also appear to be the use of the form).
Sometimes gender-
neutral speech can “hide” the presence of women, reinforcing stereotypes. For
example, when “servicemen” are mentioned in a neutral way, the fact that there are women among
them is omitted. Therefore, i
n such cases, “female and male members of the armed forces” should be
explicitly mentioned.
Less inclusive option
option more inclusive
All servicepersons responded negatively to
question 5 in the gender inclusiveness
questionnaire.
All female and male servicepersons
responded negatively to question 5 in the
gender inclusiveness questionnaire.
Equal opportunities for employees are ensured
in the ministries.
Women and men working in the ministries
have equal.
If it were a matter of one man’s vote,
he would
decide the future of the country.
If it were a matter of one person’s vote,
he
or she would decide the future of the
country.
Entrepreneurs
Businessmen and businesswomen
5. Not the least important sex show for communication
a) Use the plural to avoid pronouns with a genus category.use a plural pronoun to escape.
Less inclusive option
option more inclusive
In antarctica an officer gets get less salary in New
York.
In antarctica, the staff gets a salary less
than that of New York.
The substitute adjudicator should confirm that
he or she has familiarized himself or herself with
the trial transcript.
Substitute____ judges should confirm that
they have familiarized hemselves with
the record of the court session.
Each participant must provide their own ticket. All participants must provide their own
tickets.
b) Drop words with a genus category and use impersonal constructions.
Less inclusive option
option more inclusive
for everyone express their opinion, the
discussion will be effective.
The discussion is fruitful if everyone
expresses their opinions.
Comprehensive and harmonious development of
the person in a family environment for the he
should be trained.
Upbringing in a family environment is the
main condition for the comprehensive and
harmonious development of a child’s
personality.
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Requests the Emergency Relief Coordinator to
continue his/her efforts towards better
coordination of humanitarian assistance.
Requests
the
Emergency
Relief
Coordinator to continue efforts towards
better coordination of humanitarian
assistance
Thus, gender-neutral language symbolizes the equality of all genders and makes the reality around us
more inclusive. If diversity is important to public institutions, then this should be reflected in their texts:
on the website, in the app, social media and products. In some cases, there are laws regarding the use
of this language in certain situations, such as job adverts. Another example of the use of inclusive
language is the speech of lawyers who favour persuasion over coercion. Another example of the use of
inclusive language is the speech of lawyers who favour persuasion over coercion.
Thus, formal language tends to ignore inclusive language strategies, namely the generalisation of
denoted persons using masculine forms. There are already editorial boards, corporations and
government bodies abroad that have official policies in favour of using inclusive language. However, in
some cases such strategies are found, proving that language changes and follows society and history.
Our planned statistical analysis will provide a more detailed picture of the use of different modes of
gender neutralisation and may help to establish a link between their frequency and usability. Further,
based on the results of the static analysis, it seems relevant to organise gender-neutral language
training courses for employees in public institutions. Thus, gender-neutral language symbolizes the
equality of all genders and makes the reality around us more inclusive. If diversity is important to public
institutions, then this should be reflected in their texts: on the website, in the app, social media and
products.
REFERENCES
1.
Prepared based on the recommendations of the UN Office on Drugs and Crime and BOMCA (Border
Management Assistance Program in Central Asia)
2.
Sheveleva M.S. On gender studies in linguistics / M.S. Sheveleva //
3.
Shevchenko Z.V. Dictionary of gender terms / Z.V. Shevchenko.
—
URL: http://a-
zgender.net/gender.html (date of access: 30.04.2018).
