ISSN:
2181-3906
2025
International scientific journal
«MODERN SCIENCE АND RESEARCH»
VOLUME 4 / ISSUE 1 / UIF:8.2 / MODERNSCIENCE.UZ
218
THE ROLE OF MOBILE COMMUNICATION COMPANIES IN THE TOURIST
PROCESS (THE EXAMPLE OF BUKHARA OASIS)
Hazratkulov Jahangir
a master's student of the second stage of the Department of Economics of the Asian International
University.
https://doi.org/10.5281/zenodo.14632916
Due to the fact that the economic potential of the Bukhara oasis is closely related to the
field of tourism, conducting research on the prospects of tourism development is considered one
of the urgent tasks facing science. To expand the flow of foreign tourists, creating maximum
comfort for them is an important task for organizations related to tourism infrastructure. One of
such tasks is to provide high-quality mobile communication service for tourists visiting our
country during their travels.
Mobile phone has become an integral part of our life and activities. We cannot imagine our
future without it. But in the era of rapid development of the Internet, various attacks that can pose
a threat through the global network and other means do not bypass mobile communication, so
today we will focus on the threats directed at the mobile phone and its data and how to protect
against them.
Mobile communication systems are created in the form of cells (cells) that cover the service
area. At the center of each cell is a base station serving all mobile stations within its cell. During
the movement of the subscriber, transfer of service from one base station to another is carried out
between the cells of the system - relay transfer (handover).
1
All base stations are connected to the switching center of mobile communication through
dedicated wire or radio relay communication channels. If the dimensions of mobile
communication systems are large, additional switching centers can be placed in them. There is an
exit from the switching center to the public telephone network, through which interaction with the
mobile communication system is carried out. When the subscriber moves to the territory of another
mobile communication system, his service is transferred from one mobile communication system
to another, i.e. roaming.
The role of mobile communication companies in the tourism process is very important and
multifaceted. They are of great importance in facilitating the travel of tourists, ensuring their safety
1
Павленко И.Г., Османова Э.У. Роль мобильных технологий в обеспечении устойчивого развития
социокультурного сервиса и туристских территорий // Сервис в России и за рубежом. 2022. Т.16. №5. С. 75–
88. DOI: 10.5281/zenodo.7395724.
ISSN:
2181-3906
2025
International scientific journal
«MODERN SCIENCE АND RESEARCH»
VOLUME 4 / ISSUE 1 / UIF:8.2 / MODERNSCIENCE.UZ
219
and helping the development of local tourism. We will consider this process on the example of the
Bukhara oasis.
Tourists can contact their family, friends and share their impressions through mobile
communication. This is important for international tourists. Tourists can contact hotels, tourist
centers, guides and transport services. It plays an important role in planning and organizing the
trip. Mobile communication is vital in emergency situations when seeking help and contacting
emergency services.
Tourists can access the internet through mobile communication, get information about
tourist places, attractions, transportation services, restaurants and other important information.
Through mobile communication services, tourists can easily find their desired places using
GPS navigation programs. This is especially important in order not to get lost among the historical
monuments and alleys of the Bukhara oasis.
Tourist companies and organizations can offer their mobile applications, through which
tourists can plan tourist routes, buy tickets, book hotels and use other services. Through mobile
communication, tourists will be able to find their location and get quick help in emergency
situations. Instant communication: Mobile communication allows tourists to contact emergency
services and security services in emergency situations (e.g. when lost, in a bad situation).
2
Some mobile communication companies can offer special services for monitoring tourist
routes and places, ensuring security. Mobile communication companies can promote tourist places
and services through their networks and contribute to the development of local tourism.
The ability to make online reservations, purchase tickets and use various tourist services
through mobile communication makes the tourist process even easier.
Mobile communication companies can help develop effective tourism strategies by
collecting and analyzing information about tourists' movements, preferences and needs.
Bukhara oasis is famous for its historical monuments, cultural heritage and traditions.
Mobile communication companies can facilitate the tourist process in the oasis of Bukhara
as follows.
Information about historical monuments: Tourists can get complete information about the
monuments of Bukhara, their history and importance by accessing the Internet through mobile
communication.
2
Полухина А.Н. Инновации в сфере туризма: модели, технологии и направления внедрения //
Инновационное развитие экономики. 2015. №3(27). С. 28.
ISSN:
2181-3906
2025
International scientific journal
«MODERN SCIENCE АND RESEARCH»
VOLUME 4 / ISSUE 1 / UIF:8.2 / MODERNSCIENCE.UZ
220
Mobile communication services help tourists to find and communicate with taxi, bus, train
and other transportation services.
Local handicrafts and cuisine: Tourists can find local handicraft workshops, national
cuisine restaurants and use their services through mobile communication. Mobile communication
companies can offer mobile applications and services that offer different tourist itineraries.
Ensuring safety: In the Bukhara oasis, it is important for tourists to locate and receive
emergency assistance through mobile communication.
Communication companies play an important role in the tourism process. They provide
communication, information, navigation and safety to tourists and facilitate their travel. They also
contribute to the development of tourism, creating opportunities for the tourism industry such as
digital marketing, e-tourism and data analytics. As seen in the case of the Bukhara oasis, mobile
communication companies can make a significant contribution to the development of tourism.
Mobile radio communication (network term - portable radio communication) is a method
of communication in which access to subscriber lines or a communication channel is carried out
without the use of a cable, and communication with the subscriber's device is carried out through
a radio channel.
3
In cellular communication systems (or mobile communication systems, as they are often
called today), the generational shift is more obvious and more specific than in the personal
computer industry or television technology. In the world of mobile communication, many things
are important: 1G (see "First Generation") - analog communication systems (NMT, AMPS
standards); second generation - 2G, digital communication systems based on channel switching
(GSM, DAMPS and sdmaOne standards); the third generation - 3G, provides for packet switching
along with channel switching (UMTS and CDMA-2000 standards); and, finally, the fourth
generation - 4G networks are built on the basis of full packet IP switching (LTE Advanced,
IEEE802.16m (WiMAX) and IEEE802.11ac (Wi-Fi) standards). It is noteworthy that in the world
of mobile communications, the exchange of generations regularly takes place every decade.
In order to create convenience for tourists, mobile communication companies have
developed convenient tariff plans for them. In particular, convenient tariff plans such as "Tourist
SIM" by the mobile operator Mobiuz, "Welcome" by the operator Beeline, "Tourist" by the
operator Ucell, and "Salom" by the operator Uzmobile have been organized.
3
3. Алимова М.Т. Особенности и тенденции развития регионального рынка туризма. Самарканд: СамГУ,
2017-С.40.
ISSN:
2181-3906
2025
International scientific journal
«MODERN SCIENCE АND RESEARCH»
VOLUME 4 / ISSUE 1 / UIF:8.2 / MODERNSCIENCE.UZ
221
REFERENCES
1.
Павленко И.Г., Османова Э.У. Роль мобильных технологий в обеспечении
устойчивого развития социокультурного сервиса и туристских территорий // Сервис в
России и за рубежом. 2022. Т.16. №5. С. 75–88.
2.
Полухина А.Н. Инновации в сфере туризма: модели, технологии и направления
внедрения // Инновационное развитие экономики. 2015. №3(27). С. 28.
3.
Алимова М.Т. Особенности и тенденции развития регионального рынка туризма.
Самарканд: СамГУ, 2017-С.40.
