PRINCIPALS’ USE OF ARBITRATION CONFLICT MANAGEMENT STRATEGY AND ITS IMPACT ON TEACHERS’ EFFECTIVENESS IN CATHOLIC SECONDARY SCHOOLS IN THE KUMBA MUNICIPALITY MEME DIVISION SOUTH WEST REGION OF CAMEROON
Keywords:
Abstract
This study focused on principals’ arbitration management strategies and its impact on teachers’ effectiveness in Catholic secondary schools in the Kumba municipality, Meme Division, Southwest Region. The lone objective was to investigate the impact of Principals’ arbitration conflict Management strategies on Teachers’ effectiveness in Catholic Secondary Schools in the Kumba municipality. This paper used of John W. Burton conflict resolution theory (1980). The research design chosen for this study was the qualitative case study research design. The sample technique for the research was the purposive sampling technique and the sample size was 9 participants (3 principals and 6 teachers). Two research instruments were used in collecting data for this study: principals’ and teachers’ interview guides). The instruments validity and reliability were ensured through supervisor’s content scrutiny and ensuring transparency and auditing of the research activities as well as peer debriefing. Findings of the study showed that principals use of Arbitration conflict management strategy had an impact on teachers’ effectiveness. Based on this finding the researcher recommended that the Catholic education secretariate should provide capacity building workshop for principals on conflict management. Also, the government in partnership with Catholic hierarchy should encourage the provision of capacity building workshops for teachers on teamwork and collaboration in the teaching environment.
Similar Articles
-
PRINCIPALS’ USE OF COMMUNITY FINANCIAL RESOURCES AND ITS IMPACT ON THE MANAGEMENT OF SECONDARY SCHOOLS IN FAKO DIVISION, SOUTH-WEST REGION OF CAMEROON
The American Journal of Management and Economics Innovations: No. 12 (2023) / Mary Evenye Mbua, Agborbechem Peter Tambi, Dr. Sophie Ekume Etomes, -
THE IMPACT OF INCOME INEQUALITY ON COMMUNITY HEALTH AND ECONOMIC DEVELOPMENT IN IRAN: AN ANALYSIS
-
A "SMART" TOURIST AREA (DESTINATION) MODEL OF FORMING A CLUSTER OF PILGRIMAGE SITES
The American Journal of Management and Economics Innovations: No. 09 (2023) / Kahramon K. Khalilov, -
INCENTIVE TO SET UP BUSINESS IN KANO FREE TRADE ZONE
The American Journal of Management and Economics Innovations: No. 03 (2024) / Dr Umar Mohammed Ali, -
A BUSINESS IN NIGERIA SPECIAL ECONOMIC ZONE ON LEKKI FREE TRADE ZONE
The American Journal of Management and Economics Innovations: No. 07 (2023) / Dr Umar Mohammed Ali , -
FINANCIAL, SOCIAL AND SOCIAL CHANGES IN THE PUBLIC ARENA BECAUSE OF ECONOMICAL THE TRAVEL INDUSTRY ADVANCEMENT
The American Journal of Management and Economics Innovations: No. 04 (2023) / Ketut Nugraha, Putu Idalia Yahya, -
THE IMPACT OF INTERNAL CORPORATE GOVERNANCE MECHANISMS ON RELEVANCE OF THE VALUE OF ACCOUNTING INFORMATION FOR IRAQI BANKS LISTED ON THE IRAQI STOCK EXCHANGE
The American Journal of Management and Economics Innovations: No. 04 (2024) / Ali Lateef Ayyed, -
NAVIGATING SUCCESS: THE INFLUENCE OF BUSINESS ORIENTATION IN KENDARI CITY'S SMALL ENTERPRISES
The American Journal of Management and Economics Innovations: No. 11 (2023) / Bintang Hartono, -
Assessment Of Cost Of Treating Malaria Fever Among Arable Yield Cultivating Family Units In Niger State
-
MANAGEMENT RESEARCH THAT MAKES A DIFFERENCE: BROADENING THE MEANING OF IMPACT
The American Journal of Management and Economics Innovations: No. 05 (2023) / Prof. Rashmi Shukla, Prof. Praveen Pandey,
References
Abia, E. N., & Ekpoattai, E. I. (2014). Arbitration as a panacea for industrial conflict resolution in Nigeria: An appraisal. Journal of Economics and Sustainable Development, 5(16), 1-9.
Adeojo, G. M. (2016). Conflict management in schools: A review of literature. International Journal of Humanities and Social Science Research, 6(1), 1-10.
Adeyemi, T. O. (2009). Principals’ management of conflicts in public secondary schools in Ondo state, Nigeria: a critical survey. Educational Research and Review, 4(9), 418-426.
Akinyemi, O. O., & Ajayi, O. O. (2020). Influence of conflict management strategies on teacher effectiveness in secondary schools in Lagos State, Nigeria. Journal of Education and Practice, 11(15), 69-78.
Amoh, G. (2007). Managing organizational behavior. Melthouse Press Limited.
Bailey, R. (2009). Teacher mediation: A new approach to resolving classroom conflicts. Teaching and Teacher Education, 25(5), 638-646.
Bolton, R. N., & Drew, J. H. (1991). A multistage model of customers' assessments of service quality and value. Journal of consumer research, 17(4), 375-384.
Burton, J. W. (1980). Conflict: Resolution and Provention. St. Martin's Press.
Crossfield, C., & Bourne, J. (2018). Mediation as a tool for conflict resolution in schools: A systematic review. Educational Research Review, 23, 1-16.
Folberg, J., & Golann, D. W. (2003). Mediation: The concise guide. Wolters Kluwer Law & Business.
Folger, J. P., Poole, M. S., & Stutman, R. K. (2005). Working through conflict: Strategies for relationships, groups, and organizations (6th ed.). Pearson.
Goldsmith, A., Hahn, R., & Tessler, R. (2003). Dispute resolution in the classroom: A teacher's guide to alternative methods. Harvard Educational Review, 73(4), 405-437.
Graham, J., & Shier, M. L. (2011). Conflict resolution education in teacher education: A review of the literature. Teaching and Teacher Education, 27(5), 825-832.
Hargreaves, A., & Fink, D. (2018). Sustainable leadership (2nd ed.). John Wiley & Sons.
Huan, T. C., & Yazdanifard, R. (2012). Conflict management in schools: A case study of a secondary school in Malaysia. International Journal of Business and Social Science, 3(20), 141-147.
Inang, E. E. (2016). Conflict management strategies and teacher effectiveness in secondary schools in Cross River State, Nigeria. Journal of Education and Practice, 7(7), 38-45.
Ingersoll, R. M., & Strong, M. (2011). The impact of induction and mentoring programs for beginning teachers: A critical review of the research. Review of Educational Research, 81(2), 201-233.
Johnson, D. W., & Johnson, R. T. (2013). Creative conflict resolution: More than 200 activities for keeping peace in the classroom. Research Press.
Kalagbor, D. & Nnokam, C., (2015). Principals and teachers use of conflict management strategies on secondary students conflict resolution in Rivers State-Nigeria. Published online on Research on Humanities and Social Sciences
Li, X., & Wang, Y. (2019). The effect of conflict management training on teachers' conflict resolution styles and job satisfaction. International Journal of Educational Management, 33(5), 1036-1051.
Mangel, R., & Incardona, J. P. (2012). Resolving conflict in schools: A principal's guide to effective mediation. Corwin Press.
Oboegbulem, A. I., & Onwurah, C. E. (2011). Conflict resolution in the Nigerian education system: The role of arbitration. Journal of Education and Practice, 2(10), 1-6.
Osula, B., & Rogers, N. (2009). Alternative Dispute Resolution: A Practical Guide. Pearson.
Ovwigho, Y. M. (2004). Fundamental of effective management of organizations in Nigeria. Justice Jeco Publishers Ltd.
Owan, V. J. (2018). Conflict resolution strategies and teacher effectiveness in public secondary schools in Edo State, Nigeria. International Journal of Education and Research, 6(6), 1-12.
Shapiro, D. L. (2014). Negotiating the nonnegotiable: How to resolve your most emotionally charged conflicts. Penguin.
Stronge, J. H. & Tucker, P. (2011). Teacher effectiveness, student achievement. National Board for Professional Teaching Standards.
The Republic of Cameroon. (2005). Law No. 2005/007 of 27 July 2005 to lay down the general rules of arbitration. Cameroon.
Tshuma, N. D., Maphosa, C., & Moyo, S. (2016). Conflict management strategies used by secondary school heads in Zimbabwe: A case study of urban and peri-urban schools. Journal of Education and Practice, 7(1), 1-8.
World Bank. (2011). World development report 2011: Conflict, security, and development. World Bank Publications.
Zartman, W. I. (2000). Ripe for resolution of conflict and intervention in Africa. Oxford University Press.
