Volume 02 Issue 10-2022
68
International Journal of Pedagogics
(ISSN
–
2771-2281)
VOLUME
02
I
SSUE
10
Pages:
68-71
SJIF
I
MPACT
FACTOR
(2021:
5.
705
)
(2022:
5.
705
)
OCLC
–
1121105677
METADATA
IF
–
5.689
Publisher:
Oscar Publishing Services
Servi
ABSTRACT
Traveling outside one's typical area for personal, business, or professional reasons is known as tourism, and it is a
social, cultural, and economic phenomenon. Visitors
—
tourists, excursionists, residents, or non-residents
—
are these
individuals, and tourism has to do with their activities, some of which involve spending money on tourism. We'll talk
about the value of communication in the hospitality sector, why having strong communication skills is advantageous
for hospitality professionals, and how to expand your hospitality skill set. The characteristics of teaching English to
students in the tourist field using a communicative method are covered in this article.
KEYWORDS
Dynamic and competitive market, hotel industry Communication, communicative approach, skill set, self-esteem,
educational tourism, Tourism English, English-speaking professionals.
INTRODUCTION
Tourism is a dynamic and competitive market that
requires the capacity to consistently adapt to the
shifting wants and aspirations of consumers since the
satisfaction, safety, and enjoyment of customers are
particularly vital to the businesses in this sector. There
are several methods for estimating the size of the
tourism sector because it does not meet the
conventional classifications of businesses like
Research Article
PECULIARITIES OF TEACHING ENGLISH BASED ON A COMMUNICATIVE
APPROACH TO STUDENTS OF THE TOURISM DEPARTMENT
Submission Date:
October 01, 2022,
Accepted Date:
October 05, 2022,
Published Date:
October 23, 2022
Crossref doi:
https://doi.org/10.37547/ijp/Volume02Issue10-10
Yuldasheva Dilfuza Kodirovna
A Lecturer Of Namangan State University, English Philology Faculty, Uzbekistan
Journal
Website:
https://theusajournals.
com/index.php/ijp
Copyright:
Original
content from this work
may be used under the
terms of the creative
commons
attributes
4.0 licence.
Volume 02 Issue 10-2022
69
International Journal of Pedagogics
(ISSN
–
2771-2281)
VOLUME
02
I
SSUE
10
Pages:
68-71
SJIF
I
MPACT
FACTOR
(2021:
5.
705
)
(2022:
5.
705
)
OCLC
–
1121105677
METADATA
IF
–
5.689
Publisher:
Oscar Publishing Services
Servi
manufacturing, forestry, and other industries. The
tourism sector is made up of numerous industries and
provides a wide range of products and services to
tourists. However, these businesses also provide
goods and services to locals in the area. Although many
of us have experienced being "tourists" at some point
in our lives, defining what tourism actually is can be
difficult.Tourism is the activities of people traveling to
and staying in places outside their usual environment
for leisure, business or other purposes for not more
than one consecutive year.
Due to the increasing demand for English-speaking
professionals in the tourism and hospitality industries,
the aim of this study was to investigate the effects of
using Communicative Language Teaching (CLT) on
developing undergraduate students' communicative
competence in Tourism English in an EFL classroom. An
strategy of mixed methods was adopted in this study.
Results revealed that both in oral and written exams,
pupils' communicative competence had significantly
improved. The results were supported by their
evaluations of their communication abilities. According
to the study's findings, Communicative Language
Teaching (CLT) helps students learn English more
quickly, builds their self-esteem, and enhances their
ability to communicate in tourism English. In the end,
this study makes useful recommendations for
pedagogy.
Nowadays, English is regarded as a lingua franca
—
a
language that people from different countries can
communicate in. English is utilized as a communication
medium in business, academia, trade, tourism, world
politics, and other areas of international events. As a
result, there has been a noticeable increase in
attention paid globally to enhancing the English
communication abilities of travel industry personnel.
However, there is a shortage of English-speaking
professionals in the Uzbek tourism industry. Since their
intermediate level of English proficiency does not
match the language criteria for the global tourism
industry, students lack the English communication
skills required to work and intern successfully in the
tourism sector.
The activities of self-employed and employees, as well
as those of investors, businesspeople, etc., are all
regarded as being part of the business and
professional purpose of a tourism trip as long as they
do not correspond to an implicit or explicit employer-
employee relationship with a resident producer in the
country or place visited. A statistical result lacks
representativeness when there is a systematic
distortion present, as opposed to a random error,
which can create distortion on any particular occasion
but averages out.
To close the knowledge gap between what the tourism
industry needs and what university students study, it is
crucial to improve undergraduates' communicative
proficiency in tourism English.
However, the majority of the current research in
English for Tourism and Leisure Purposes (ETLP), which
focuses on curriculum design, textbook analysis,
vocabulary acquisition, needs analysis, and learning
perceptions, suggests that there is a lack of research
interest in teaching strategies for fostering students'
communicative competence in Tourism English.
Additionally, Erazo et al. (2019) argued for additional
study of university-level teaching methods for
enhancing students' fluency in tourism English.
Fortunately, the pedagogical elements required to
meet learners' communication demands for tourism
English are part of Communicative Language Teaching
(CLT), a communication-based approach to language
training. Learner-centered, dynamic, active learning
Volume 02 Issue 10-2022
70
International Journal of Pedagogics
(ISSN
–
2771-2281)
VOLUME
02
I
SSUE
10
Pages:
68-71
SJIF
I
MPACT
FACTOR
(2021:
5.
705
)
(2022:
5.
705
)
OCLC
–
1121105677
METADATA
IF
–
5.689
Publisher:
Oscar Publishing Services
Servi
and a large-scale input/output learning environment
for language are strongly emphasized in CLT.English
language learners can improve their communication
abilities in class by using realistic materials and
communicative tasks. By examining the impact of
Communicative Language Teaching (CLT), a style of
instruction that places an emphasis on communication,
on undergraduates' communicative competence, this
study aims to promote research in tourism English.
The role of communication in the hotel industry
Communication is a key component of the hospitality
industry. Any hospitality firm that wants to succeed
needs to be able to communicate effectively, whether
it's with clients to ensure their satisfaction or with
workers to coordinate excellent service. Effective
communication abilities are highly valued in the
hospitality industry because they may be used to build
rapport with guests, resolve conflicts, and enhance
their overall experiences. It's easier to avoid
misconceptions and miscommunications that could
interrupt the operation's flow when communication is
clear and succinct.
The objective of this study is to discover how
Communicative Language Teaching (CLT) affects the
development of undergraduates' communicative
competence in Tourism English in an English as a
Foreign Language setting:
1. Is there a significant difference between the
students' communicative proficiency in Tourism
English scores on the paper-based pretests and
posttests before and after Communicative Language
Teaching (CLT) was implemented?
2. Does the performance on the oral-based pretests
and posttests of students' communicative proficiency
in tourism English before and after the use of
Communicative Language Teaching (CLT) have a
significant relationship?
3. How do students in a Communicative Language
Teaching (CLT) Tourism English course view their
growth in communicative competence?
Based on the findings of the study, the research
participants were generally in agreement that
Communicative Language Teaching (CLT) enhances
their acquisition of Tourism English. Undergraduate
students studying English as a Foreign Language (EFL)
felt more confident using Tourism English thanks to the
learner-centered approach and the numerous
interactions and communication possibilities in class.
There is no distinct interpretation or classification of
the term "educational tourism," according to an
analysis of contemporary dictionaries and explanatory
dictionaries in the Uzbek language on tourism and
education, as well as in the "classifier of services for the
types of activities of the Republic of Uzbekistan." The
following definition of educational tourism is provided
by foreign researcher B. Ritchie in his book
"management of educational tourism": "Educational
tourism is the activity of an excursion or overnight
tourist whose main or secondary objective is education
and study." In other words, there is a portion of trip
where learning is the primary goal. The researcher
makes reference to this section of school field trips,
university coursework, and study at language
institutes.
Another group of travelers prioritizes tourism, with
education or tehsil acquisition as their secondary travel
goals. The author introduces ecotourism, cultural
tourism, and educational tourism in this passage. This
offers adult educational, environmental, and cultural
tourism programs. In fact, there is a part of travel when
the primary objective is to learn new things. Many
Volume 02 Issue 10-2022
71
International Journal of Pedagogics
(ISSN
–
2771-2281)
VOLUME
02
I
SSUE
10
Pages:
68-71
SJIF
I
MPACT
FACTOR
(2021:
5.
705
)
(2022:
5.
705
)
OCLC
–
1121105677
METADATA
IF
–
5.689
Publisher:
Oscar Publishing Services
Servi
foreign authors think that this section comprises going
to university, attending a language school, and taking
other field trips while in school. And to other groups,
assimilation of new knowledge is seen as a secondary
goal to education and is seen as secondary to tourism.
CONCLUSION
Due to the market's growing demand for English-
speaking tourism workers, English for Specific
Purposes has attracted a lot of attention (ESP).
However, Tourism English's educational assistance has
not yet been thoroughly established in circumstances
where English is being used as a foreign language
(EFL). From this study, researchers and educators in
the field of Teaching English to Speakers of Other
Languages (TESOL) can learn more about how
Communicative Language Teaching (CLT) might assist
students in developing stronger communication skills
in the tourism sector.
REFERENCES
1.
N. Prachanant. (2012) Needs analysis on English
language use in tourism industry. Procedia -
Social and Behavioral Sciences. 87-89-p
2.
O.I.S. Alomoush et al. (2018) English as the
lingua franca in visual touristic Jordan: The case
of petra International Journal of Applied
Linguistics & English Literature.
3.
M. Canale. "From communicative competence
to communicative language pedagogy" - 1984,
129-134-p
4.
M. Canale et al. "Theoretical bases of
communicative
approaches
to
second
language teaching and testing" Applied
Linguistics. (1980) 209-p
5.
M. Celce-Murcia et al. Communicative
competence: A pedagogically motivated
model with content specifications. Issues in
Applied Linguistics. (1995), 54-61-p
6.
Yuldasheva, D. K. (2019). Communicative
approach in teaching a foreign language.
Theoretical & Applied Science, (11), 50-52.
