DETERMINANTS OF SATISFACTION LEVEL OF KOREAN EMPLOYERS FROM FOREIGN GRADUATES

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Akbarova, S. (2023). DETERMINANTS OF SATISFACTION LEVEL OF KOREAN EMPLOYERS FROM FOREIGN GRADUATES. Modern Science and Research, 2(8), 196–211. Retrieved from https://inlibrary.uz/index.php/science-research/article/view/22609
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Abstract

Today there are a lot of factors that can impact on having successful career in Korea for foreign graduates, however not all of them can have statistical significance. Conducted research aims to determine the significant variables of satisfaction level of Korean employers from foreign graduates. Surveys, interviews as well as questionnaires have been conducted among Korean employers on satisfaction level, in order to develop conclusion and create guides for stakeholders. The results show that age and Korean language speaking skills, internship period have statistical significance in the first three models, however age and Korean language skills have positive relationship with employer satisfaction which means over years they may learn more about culture and head of the company and increase employers’ satisfaction. The factors can be strengthened, that contribute to employee satisfaction and mitigate the factors that contribute to employee dissatisfaction, whether it's the work environment or salary, the relationship between colleagues or the relationship with the supervisor, and how empowering employees and delegating necessary authority enables them to complete the job perfectly.


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ISSN:

2181-3906

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International scientific journal

«MODERN SCIENCE АND RESEARCH»

VOLUME 2 / ISSUE 8 / UIF:8.2 / MODERNSCIENCE.UZ

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DETERMINANTS OF SATISFACTION LEVEL OF KOREAN EMPLOYERS FROM

FOREIGN GRADUATES

Akbarova Sevara

Correspondent author.

research student, Soongsil University, Department of Lifelong Education

sevara0510@gmail.com

Kisung Lee

Author(s).

Professor, Soongsil University, Department of Lifelong Education

kslee61@ssu.ac.kr

https://doi.org/10.5281/zenodo.8254210

Abstract.

Today there are a lot of factors that can impact on having successful career in

Korea for foreign graduates, however not all of them can have statistical significance. Conducted
research aims to determine the significant variables of satisfaction level of Korean employers from
foreign graduates. Surveys, interviews as well as questionnaires have been conducted among
Korean employers on satisfaction level, in order to develop conclusion and create guides for
stakeholders. The results show that age and Korean language speaking skills, internship period
have statistical significance in the first three models, however age and Korean language skills
have positive relationship with employer satisfaction which means over years they may learn more
about culture and head of the company and increase employers’ satisfaction. The factors can be
strengthened, that contribute to employee satisfaction and mitigate the factors that contribute to
employee dissatisfaction, whether it's the work environment or salary, the relationship between
colleagues or the relationship with the supervisor, and how empowering employees and delegating
necessary authority enables them to complete the job perfectly

Key words:

job satisfaction, foreign graduates, employee performance, company

employers, strengthen the relationship.

ДЕТЕРМИНАНТЫ УРОВНЯ УДОВЛЕТВОРЕННОСТИ КОРЕЙСКИХ

РАБОТОДАТЕЛЕЙ ИНОСТРАННЫМИ ВЫПУСКНИКАМИ

Аннотация.

Сегодня есть много факторов, которые могут повлиять на успешную

карьеру в Корее для иностранных выпускников, однако не все из них могут иметь
статистическую значимость. Проведенное исследование направлено на определение
значимых

переменных

уровня

удовлетворенности

корейских

работодателей

иностранными выпускниками. Опросы, интервью, а также анкетирование были
проведены среди корейских работодателей по уровню удовлетворенности с целью
подготовки выводов и создания руководств для заинтересованных сторон. Результаты
показывают, что возраст и знание корейского языка, период стажировки имеют
статистическую значимость в первых трех моделях, однако возраст и знание корейского
языка имеют положительную связь с удовлетворенностью работодателя, что означает,
что с годами они могут больше узнать о культуре и руководителе компании и повысить
удовлетворенность работодателей. Можно усилить факторы, способствующие
удовлетворенности

сотрудников,

и

смягчить

факторы,

способствующие

неудовлетворенности сотрудников, будь то рабочая среда или заработная плата,
отношения между коллегами или отношения с руководителем, а также то, как


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расширение возможностей сотрудников и делегирование необходимых полномочий
позволяет им чтобы выполнить работу идеально.

Ключевые слова:

удовлетворенность работой, иностранные выпускники,

эффективность работы сотрудников, компании-работодатели, укрепление отношений.

I.

Introduction

Foreign workforce policy in Korea.

From the late 1980s onwards, as industrialization

and income levels increased, a shortage of low-skilled workers developed. Since the early 1990s,
an influx of foreign workers has occurred, primarily as a result of the industrial trainee system.
However, poor system management resulted in issues such as corrupt brokers and workers fleeing
their jobs. Later, as a result of improvements such as the 2003 introduction of a foreign
employment permit system, regulations governing the employment of foreign workers were
loosened and employment protections for foreign workers were strengthened. As a result, the
number of these workers rapidly increased.

Foreigners with long-term visas who are eligible to work in Korea can be classified into

two broad categories under the current employment permit system: non-professionals and
professionals. Non-professional workers are typically granted visas for non-professional
employment (E-9), working visit (H-2), or compatriot (F-4). After arriving in Korea, foreign
workers with working visit and compatriot visas can search for jobs independently, and they can
work in a broader range of industries than those with non-professional employment visas.
Professional workers are few in number, and language instructors make up the lion's share of them.
Foreign worker quotas are currently in place to ensure their orderly entry and management. In the
case of the general employment permit system (E-9), each year, industry is assigned a quota of
approximately 50,000 new general foreign workers. In the case of foreign workers with working
visit (H-2) visas, the total number was 303,000, with a cap on the total.

However, due to the relatively strict requirements for obtaining these visas, approximately

270,000 compatriots were reported to have such visas as of the end of 2016. Manufacturing (45%)
employs the largest share of the total foreign workforce, followed by wholesale and retail,
restaurants and hotels (20%), business, personal, and public services and others (19%), and
construction (19%).12 (9 percent). Male foreign workers are concentrated in manufacturing (55%),
while female foreign workers are concentrated in wholesale and retail, as well as restaurants and
hotels (40 percent). When foreign workers are considered as a percentage of total employment,
they make up a much larger proportion of the manufacturing sector, as well as the business,
personal, and public services sectors, which include workers dispatched by temporary work
agencies.

Graduate employment studies defined generic competencies as the skills, abilities, and

characteristics that employees need to perform their jobs effectively. Employers prefer candidates
who possess generic competencies such as interpersonal and leadership abilities (Mason, 1992).
Raymond (1993) conducted a survey of students and employers to ascertain their perceptions of
the most critical entry-level employee skills. Employers ranked oral skills, dependability,
interpersonal skills, written skills, and self-starter/motivation as the top five essential skills and
abilities for success (in order of relative importance). Interestingly, students ranked oral
communication skills, interpersonal communication skills, dependability, motivation, and written


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communication skills as the most important. Levenburg (1996)interviewed business school faculty
and practitioners to ascertain the general management skills that business school graduates should
possess. Oral and written communication abilities, presentation abilities, multimedia presentation
abilities, teamwork, initiative, honesty and integrity, dependability, technical report writing,
research/library skills, global awareness, decision-making abilities, computer skills, leadership,
problem analysis and project management abilities, and multicultural appreciation were all
evaluated.

Thornburg (1997) identified the following success skills: oral communication, written

communication, computer literacy, problem solving, interpersonal relations, leadership, and
delegation. Tanyel (1999) noted that the most important characteristics that newly recruited
business school graduates should possess (in order of importance) are responsibility and
accountability, ethical values, interpersonal skills, oral communication, time management and
punctuality, and the ability to work in teams. Similarly, among university faculty respondents, the
most important attributes are responsibility and accountability, oral communication, interpersonal
skills, written communication, creativity and critical thinking, time management and punctuality,
and decision-making and analytical ability.

According to the literature review on the satisfaction level, (Yoon, et al., 2020) use the

variables dividing them into three groups: personal information (gender, age, higher education
type, GPA, school location), satisfaction with the quality of higher education, participation in
career development goals (job training program, internship, etc). However this research is about
the satisfaction level of graduates from the job. It can be used in the current research as well. Those
graduates who have internship are more satisfied than those who just having short term programs.
Jisun & Lee (2016) determined that university prestige also impacts on satisfaction level.

Foreign workers are frequently preferred over Korean workers if their job skills or work

capacities are comparable, owing to the lower reservation wages paid to foreign workers. This is
why, with the exception of highly skilled foreign workers with professional expertise, the majority
of countries protect their citizens' labor markets by emphasizing the role of foreign workforce
inflow as a complement to the domestic labor market. In other words, countries seek to mitigate
the negative consequences of foreign workers entering their labor markets by placing them
primarily in sectors avoided by domestic workers(Lee & Park, 2008).

1.1 Purpose of the study:

To conduct literature review on determinants of Korean employers’ satisfaction from

foreign graduates;

To determine whether Korean companies need foreign graduates and what requirements

employers have;

To analyze the determinants of satisfaction level of Korean employers from foreign

graduates;

To develop conclusions and recommendation according to the research results

1.2. Research questions

What are the factors that impact on the satisfaction level of Korean employers from

foreign graduates?

How can foreign graduates increase the satisfaction level of Korean employers from their

performance?


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II.

Review of Literature

Preferred Attributes by Employers.

Employing new employees is a critical task for any

business. As a result, employers prefer applicants who can work independently quickly in the
absence of an in-house training program (Kelley &Gaedeke, 1990; Webster & Taylor, 1995). This
is understandable, as accepted applicants are expected to take on the job with little supervision.
This is not always the case, however. For instance, a study conducted in four European countries
discovered that employers were skeptical of graduates' abilities in key knowledge areas and
generic competencies (Azevedo, et al., 2012). Numerous countries have developed a
comprehensive account of how skills are used and how organizational practices contribute to the
development of these skills or help eliminate skill imbalances and low-skills traps (OECD, 2012a).
Indeed, the Organization for Economic Co-operation and Development (OECD) places a premium
on the three pillars of skills strategy, namely developing relevant skills, activating the skills supply,
and putting skills to effective use (OECD, 2012a), in order to ensure that graduates are employable
and prepared for work. Employers desire employees who possess the necessary skills or
characteristics for the job for which they have been hired. Though companies have varying job
requirements, the debate over employability and what employers want continues (Bills, Di Stasio,
&Grxhani, 2017; Cumming, 2010; Cunningham &Villaseor, 2016; Frankham, 2017;
McQuiad&Lindasy, 2005; Tymon, 2013).

Employability, as defined by the Confederation of British Industry (1999, as cited in

Bridgstock, 2009), is "the individual's possession of the qualities and competencies necessary to
meet the changing needs of employers and customers" (p. 32-33). Numerous attempts have been
made to provide a more comprehensive understanding of it. For example, Finch, Hamilton,
Baldwin, and Zehner (2013) discovered two levels of understanding employability when
conducting a review of the literature. These included both specific employability skills (e.g.,
listening abilities, writing abilities, and academic performance) and higher-level categories. They
identified five factors under higher-order categories: soft skills; problem-solving abilities; job-
specific functional abilities; pre-graduate experience; and academic reputation. In a similar vein,
Osmani et al. (2015) reviewed 39 articles on employability published in Scopus journals and
discovered 53 graduate characteristics. The most significant ones were communication, teamwork,
problem-solving, technological abilities, creativity, interpersonal abilities, leadership abilities,
self-management, and adaptability/flexibility.

Performance.

Performance is a fundamental and critical concept for organizations in

general, serving as the common denominator for management scientists' attention; it is almost a
phenomenon inclusiveness and a central element of all distinctions and fields of administrative
knowledge, as well as the most significant dimension of various organizations, revolving around
the organization's existence or non-existence (Al- Chaoui, 2010). Organizational growth has
increased and broadened the scope of work, occupying the theme of performance as an area of
interest for thinkers and practitioners, and becoming the subject of a number of academic studies.
It is a core activity of human resource management, including human resource planning, selection,
appointment, determining salaries and wages, and other activities (Abu-Nasr, 2008). Farooqui and
Nagendra (2014) noted that an organization's performance is highly dependent on the job
performance of its employees. When an employee is inefficient, he or she has poor functional
performance, and as a result, the tact with which they speak and communicate information can be


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an indicator of his or her performance at work, as this skill will reflect positively on their work
results and strengthen the relationship with their direct manager. Employee performance
evaluation is a critical topic in the managerial process because it motivates administrative systems
to work energetically and actively, where it requires managers to monitor their subordinates' duties
and responsibilities on a continuous basis, and motivates subordinates to work effectively. It also
demonstrates the importance of this medium when examining the areas that make use of the
performance evaluation results, and most importantly, it demonstrates the importance of this
medium when examining the areas that make use of the performance evaluation results (Abu
Sheikha, 2010).

Concept of job performance.

Job performance refers to the degree to which an individual

achieves and completes tasks that are part of his or her function, and reflects how the tasks can be
accomplished or how the individual can meet his or her job requirements. Often, the distinction
between performance and effort is unambiguous, with effort referring to the energy expended and
performance based on the results achieved by an individual. For example, a student may expend
considerable effort to prepare for a test (Abu crack 0.2010).

Andreia (2012) noted that job performance is the most critical functional outcome, and he

defines job performance as the accumulated value from activities in which the employee will
participate directly and individually in achieving organizational goals, either positively or
negatively. According to Al-Taamnh (2009), job performance is the most critical professional
work axis in any functional area; if this performance is exceptional in light of the work
environment's commitment to justice and equality, it makes sense to elevate this performance to a
prominent position within the organization in which he works; and in a world of rapid change and
intense competition, organizations cannot compete unless high performance is one of their most
important characteristics. Al-Saraireh et al. (2009) defined performance as the result of two
interaction factors, namely ability and motivation. In the absence of motivation, an individual's
ability to perform work improperly, and if he has the motivation to work without ability, he cannot
perform as he should. Al-Dawy (2009) defined performance as an act that results in the work being
performed properly; this act is characterized by unmatched and continuous effort, or by acting in
a manner that results in the achievement of predetermined goals. Grandey (2013) demonstrates
that workplace rewards are more powerful when accompanied by pay-for-performance incentives
and commissions. As such, bonuses may reinforce good performance behaviors while decreasing
intrinsic motivation to perform. Intrinsic motivation to perform is derived from the satisfaction
and joy associated with engaging in the same activity.

Job Satisfaction.

The success of organizations is largely determined by the effectiveness

with which individual employees perform their functions and duties, which is influenced by their
level of job satisfaction, because it is entirely natural for individual performance to vary when an
employee is satisfied with his or her work, when an employee is dissatisfied with his or her work,
or when an employee believes that his or her employer is unconcerned about his or her level of
satisfaction.

The subject of job satisfaction piqued the interest of researchers in the fields of

management, psychology, and other sciences, resulting in the emergence of a plethora of research
and studies examining the concept of job satisfaction of the individual and determining the factors


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that contribute to satisfaction, and then achieving both his own and his work's objectives in a
complementary and interactive manner (Adel,.2010).

The physical work environment is critical for performance and employee satisfaction.

When the work environment is unfavorable, it can result in feelings of stress and pressure, which
can affect their performance at work. As a result, heterogeneous physical changes in employees
have an effect on their performance at work. As a result, changes to certain aspects of the work
environment, such as lighting, may result in an increase or decrease in employee performance.
Additionally, it was noted that exposure to noise, for example, has a detrimental effect on one's
sense of hearing, which can impair an employee's performance (Vischer, 2007).

Erkutlu (2008) discovered that employees perform better and feel better when responding

to workload when they believe they receive adequate compensation for their efforts. Additionally,
some believed that unfair and biased treatment constitutes significant pressure on the employee,
has a negative psychological and social impact on the employee, and thus contributes to prejudiced
behaviors and attitudes toward work.

Job satisfaction can be determined by an employee's behavior in the institutions where they

work, and this behavior is closely related to employee relations with employers and coworkers,
where job satisfaction is critical in industrial enterprises, as evidenced by the need to improve
employee work satisfaction (Soleimani et al., 2011).

Job satisfaction is one of the terms used to describe whether employees were satisfied and

convinced investigators of their desires and needs, as some measures indicate that job satisfaction
is a factor of motivation and a factor in achieving one's objectives, and is also considered an
important factor in developing an employee's positive work ethics (Bin Hussin, 2011).

The concept of Job Satisfaction.

The modern behavioral school contributed to the

development of the job satisfaction concept by viewing it as a response to multiple factors,
including job satisfaction, as well as the content and circumstances of those factors. They believe
that in order to understand job satisfaction, it is necessary to study job dimensions and standards,
which include employment, salary, promotion, and working conditions, supervision, and
coworkers. Numerous definitions have been published in an attempt to clarify the meaning of job
satisfaction, but there is no standard definition due to the multiplicity of studies and research that
have addressed this subject in unique ways; each of them attempts to develop a concept that is
consistent with the requirements of his or her research or study; additionally, the issue of job
satisfaction is frequently viewed as a personal and relative one, due to the fact that Thus, the most
critical definitions will be contained in order to address this concept.

Job satisfaction has multiple dimensions and is influenced by a variety of factors, some of

which are related to the work itself, while others are related to group work and the surrounding
work environment. It is a mistake to believe that just because an individual is satisfied with one
aspect of his work, he is necessarily satisfied with the rest of the job and its dimensions. Job
satisfaction is a relative rather than absolute concept, as there is no upper or lower limit, and the
sensation of satisfaction is the result of the interaction between the individual's desires and what
actually occurs in a particular position (Shawish, 2011).

Numerous studies have been conducted to determine employee satisfaction, as employee

satisfaction results in effective participation in the quality and excellence of organizational
performance, and there is a strong correlation between employee satisfaction and the effectiveness


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of their performance. (Piriyathanalai&Muenjohn, 2012) and Wahyudi et al. (2013) noted that job
satisfaction can be defined as a generalization of an employee's attitude toward the work
performed, which encompasses a variety of factors, and thus the employee's attitude toward his
work reflects both positive and negative work experiences, as well as future expectations.

According to Piriyathanalai and Muenjohn (2012, p90), job satisfaction is an employee's

overall assessment of his or her work, which is influenced by the employee's work location,
incentives and control mechanisms, and management system. Wang (2012) defines job satisfaction
as an employee's actions, responses, personal feelings, and physical and intellectual position in
relation to the work environment, as well as the general attitude toward his or her job duties.

Mansouri (2010) defines job satisfaction as 'the sum of what an employee expects from his

work and what happens to him, the result of which explains his job satisfaction'. While Abdul
Ghani (2008) defines job satisfaction as an employee's acceptance of his or her work in all
circumstances and conditions, this acceptance reflects the employee's feelings about the work they
are performing, and satisfaction results in increased production and achievement along with
normal tension (positive). Dissatisfaction results in unequal tension (negative) and a lack of
motivation for production.

According to Liham (2009), job satisfaction is determined by the employees' negative and

positive attitudes toward their work or certain aspects of their work. Employee job satisfaction
reflects an individual's emotional reaction to a particular job, and if an organization wishes to
increase production and improve performance, it should place a premium on employee job
satisfaction, as ignoring satisfaction factors would imply ignoring a sizable portion of the
organization's objectives. (2012) (Piriyathanalai&Muenjohn).

Kermani (2013) defines job satisfaction as a pleasurable and positive emotional state that

results from an employee's evaluation of his or her work and practical experience. Here, we can
strengthen the factors that contribute to employee satisfaction and mitigate the factors that
contribute to employee dissatisfaction, whether it's the work environment or salary, the
relationship between colleagues or the relationship with the supervisor, and how empowering
employees and delegating necessary authority enables them to complete the job perfectly.

III.

Method

Type of research.

The research studies the factors affecting employer satisfactions from

foreign graduates in Korea. As mentioned above Korean companies are attractive to foreigners in
terms of working conditions and salary opportunities. In the research the relationship between
dependent and independent variables will be checked. The variables will be chosen according to
the literature review. Satisfaction level of employers is a dependent variable and it is measured in
a Likert scale 1 to 5. The characteristic of variables is shown in the following table. In order to
collect data, the survey is conducted and analyzed in STATA.

Variables

Measurement

Control

variables

Age

criterion variable

Years of

schooling

After high school years


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Control of

origin

English speaking country =1

Non-English-speaking

country=0

Independent

variables

Language

skills:

Listening

skills

(Korean)


criterion variable

Writing skills

(Korean)

Speaking

skills (Korea)

University

prestige:

SKY

Universities

graduates or

not

SKY Universities graduate = 1,

Others=0

Internship

How long he/she had an

internship in Korea

Wage

The average monthly salary (Ln

form)

Punctuality

Whether employers are satisfied

from graduates in terms of

meeting deadlines (5 point Likert

scale)

Dependent

variable

Overall

satisfaction

from a

worker

Five-point Likert scale

Table 1. Variable sources

In the research different questions are used, especially those that are considered to be

control variables, such as gender, age, country of origin. As dependent variables language skills in
terms of listening, writing and speaking are used, and they are measured by the five-point Likert
scale to differentiate. In order to check the University Prestige is used, because employers tend to
pay more salaries for the graduates of prestigious universities. Having an internship in Korea is
also important factor, because graduates get to know Korean culture and traditions, ethics. It will
help them to get used to new company faster. Wage is used as an average amount for a month to
estimate if employers are satisfied from the performance of the workers for the salaries they pay.
As dependent variable overall satisfaction level of the employer is measured using five-point
Likert scale.

Data source:
Overall satisfaction of employers from the performance of employees

Data on this variable is collected through survey and it measures in general how Korean

employers are satisfied from the work performance of foreign graduates.


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Language skills.

Korean language skills are important even though English is widely

spoken in South Korea, still speaking Korean is appreciated and gives comparative advantage. The
data on this variable is divided on three sub categories such as speaking skills, listening skills,
writing skills of Korean language and measurement of it also used five-point Likert scale.

Internship period.

Internship while studying is not obligatory in Korea, however

foreigners may learn more about Korean companies’ corporate culture, employee expectations and
working ethics during internship period, therefore the period of internship is also checked it is
measured by the days of internship period.

University prestige.

The SKY abbreviation is the first letters of the names of South Korea's

most respected universities: Seoul National University, Korea University, and Yonsei University.
It is believed that absolutely all graduates of these universities get a high-paying job, and at the
same time a privileged status in society. There are several reasons why SKY universities are so
popular such as ranking, tuition fee, international environment. I would like to check if the
university prestige has a statistical significance on the satisfaction level of Korean employees. It
is considered as a dummy variable.

Wage.

Although there are certain standards in Korea regarding salaries, in some cases it is

negotiated between employers and employees. Therefore, we would like to check if this variable
is statistically significant and the sign of the relationship. It is measured ln of monthly average
salary of the employees

Punctuality.

One of the most appreciated qualities by employers is punctuality. It means

how foreign employees meet deadline set by employers.

Econometric model.

Perhaps the most frequently used statistical technique in the social

sciences is regression analysis. Regression is a technique for determining the relationship between
two or more object attributes. By defining and quantifying attitudes, you can gain a better
understanding of what is happening on the ground, forecast where something will occur, and begin
testing the reasons why events occur in the places they do.

OLS is the most widely used method for regression analysis. Additionally, it serves as a

good starting point for all spatial regression techniques. The method entails the construction of a
global model of the variable or process being studied or predicted; he then generates a regression
equation that reflects the process as it occurs.

Regression model

𝐸𝑆 = 𝛽

0

+ 𝑙𝑛𝛽

1

𝑊𝐴𝐺𝐸 + 𝛽

2

𝐴𝐺𝐸 + 𝛽

3

𝑌𝑂𝑆 + 𝛽

4

𝑈𝑁𝐼𝑃 + 𝛽

5

𝐾𝐿𝑆 + 𝛽

6

𝐾𝐿𝐿 + 𝛽

7

𝐾𝐿𝑊

+ 𝛽

8

𝑃𝑈𝑁𝐶 + 𝛽

9

𝐼𝑁𝑇 + 𝛽

10

𝐶𝑂𝑂 + 𝑢

𝑡

This regression model checks the relationship between dependent and independent

variables. ES-employer satisfaction level, WAGE – ln of wages of employees monthly, AGE –
average age of foreign graduates who work for the company, YOS – years of schooling after high
school, KLS – Korean language skills speaking, KLL – Korean language skills – listening, KLW
– Korean language skills writing, PUNC – how employers are satisfied from the ability of meeting
deadlines, INT – number of days of internship while studying in Korea before beginning to work,
COO – country of origin is English spoken country or not.

I.

Results and discussion

This chapter includes the analysis of the results of the regression and summary statistics of

the data. For the analysis more than 60 companies have been questioned out of them 34 participated


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International scientific journal

«MODERN SCIENCE АND RESEARCH»

VOLUME 2 / ISSUE 8 / UIF:8.2 / MODERNSCIENCE.UZ

205

in the survey. Data have been adjusted to STATA software to run regression analysis. Overall, 11
questions have been developed and used in the survey.

Variable

Obs

Mean

Std. Dev.

Min

Max

ES

34

3.529412

1.186676

1

5

AGE

34

35.32353

9.087856

22

51

YOS

34

5.320588

1.094

4

8

COO

34

0.558824

0.503995

0

1

KLS

34

3.617647

0.95393

2

5

KLW

34

2.882353

0.879556

1

5

KLL

34

3.235294

1.182161

1

5

UNIP

34

0.411765

0.499554

0

1

INT

34

46.20588

26.58409

0

90

PUNC

34

4.470588

0.748141

3

5

WAGE

34

3350882

564926.2

2500000

5000000

Table 2. Descriptive statistics without logarithm the wage

Source: Author’s calculations

Variable

Obs

Mean

Std. Dev.

Min

Max

ES

34

3.529412

1.186676

1

5

AGE

34

35.32353

9.087856

22

51

YOS

34

5.320588

1.094

4

8

COO

34

0.558824

0.503995

0

1

KLS

34

3.617647

0.95393

2

5

KLW

34

2.882353

0.879556

1

5

KLL

34

3.235294

1.182161

1

5

UNIP

34

0.411765

0.499554

0

1

INT

34

46.20588

26.58409

0

90

PUNC

34

4.470588

0.748141

3

5

logWage

34

15.01168

0.162165

14.7318 15.42495

Table 3. Descriptive statistics with logarithm the wage

Source: Author’s calculations


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ISSN:

2181-3906

2023

International scientific journal

«MODERN SCIENCE АND RESEARCH»

VOLUME 2 / ISSUE 8 / UIF:8.2 / MODERNSCIENCE.UZ

206

Table 3 shows the number of observations, means and standard deviations, minimum and

maximum values of the variables. But one difference with table 2 is I used the log value for wage.

Figure 1. Graph matrix of variables

Source: Author’s calculations

Figure 2. Correlation matrix


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ISSN:

2181-3906

2023

International scientific journal

«MODERN SCIENCE АND RESEARCH»

VOLUME 2 / ISSUE 8 / UIF:8.2 / MODERNSCIENCE.UZ

207

According to the correlation matrix, we can say that there is no problem of

multicollinearity.Multicollinearity occurs when independent variables in a regression model are
correlated. This correlation is a problem because independent variables should be independent. If
the degree of correlation between variables is high enough, it can cause problems when you fit the
model and interpret the results. From the correlation matrix there is slightly higher positive
correlation with employer satisfaction and age of the foreign graduates.

Variable

VIF

1/VIF

KLS

4.21

0.237703

KLL

2.87

0.34858

YOS

2.76

0.362271

logWage

2.58

0.386934

KLW

2.45

0.408974

PUNC

2.12

0.472239

AGE

2.09

0.477645

COO

1.41

0.709307

UNIP

1.28

0.782522

INT

1.25

0.797372

Mean VIF

2.3

Figure 3. VIF test results

Variance inflation coefficients range from one to ten. The numerical value for VIF indicates

the percentage by which the variance (i.e. the standard error squared) is inflated for each coefficient
(in decimal form). For instance, a VIF of 1.9 indicates that the variance of a particular coefficient
is 90% larger than what would be expected in the absence of multicollinearity — in the absence
of correlation with other predictors. The exact size of a VIF that must exist before causing
problems is debatable. What is known is that as your VIF increases, your regression results become
less reliable. In general, a VIF greater than 10 indicates a high degree of correlation and should
raise concern. Certain authors advocate for a more conservative level of 2.5 or greater.

Occasionally, a high VIF is of no concern. For instance, you can obtain a high VIF by

including products or powers of other variables, such as x and x2, in your regression. If you have
a high VIF for dummy variables that represent nominal variables with three or more categories,
this is typically not a problem.

(1)

(2)

(3)

(4)

(5)

(6)

VARIABLES

Model 1

Model 2

Model 3

Model 4

Model 5

Model 6

AGE

0.0933*** 0.0922***

0.0898***

0.0905***


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ISSN:

2181-3906

2023

International scientific journal

«MODERN SCIENCE АND RESEARCH»

VOLUME 2 / ISSUE 8 / UIF:8.2 / MODERNSCIENCE.UZ

208

(0.0171)

(0.0201)

(0.0170)

(0.0185)

YOS

-0.0410

0.0876

0.0604

0.0365

0.0365

(0.166)

(0.159)

(0.162)

(0.191)

(0.191)

COO

-0.257

-0.160

-0.168

-0.147

-0.221

-0.221

(0.229)

(0.271)

(0.238)

(0.242)

(0.400)

(0.400)

KLS

0.277*

(0.140)

UNIP

-0.101

-0.0309

-0.0176

0.359

0.359

(0.227)

(0.226)

(0.229)

(0.269)

(0.269)

INT

-

0.0134***

-

0.0130***

-0.0131*** -

0.0139***

-

0.0147**

-0.0147**

(0.00398)

(0.00442)

(0.00418)

(0.00428)

(0.00707)

(0.00707)

PUNC

0.238

0.256

0.256

0.343*

0.762***

0.762***

(0.207)

(0.243)

(0.226)

(0.195)

(0.248)

(0.248)

logWage

0.991

0.526

0.463

0.829

2.954***

2.954***

(0.678)

(0.725)

(0.697)

(0.782)

(0.856)

(0.856)

KLW

0.0615

(0.139)

KLL

0.147

(0.112)

Constant

-15.69

-8.703

-7.833

-12.92

-

43.75***

-43.75***

(9.731)

(10.44)

(10.03)

(11.35)

(12.50)

(12.50)

Observations

34

34

34

34

34

34

R-squared

0.777

0.746

0.762

0.740

0.500

0.500


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ISSN:

2181-3906

2023

International scientific journal

«MODERN SCIENCE АND RESEARCH»

VOLUME 2 / ISSUE 8 / UIF:8.2 / MODERNSCIENCE.UZ

209

Robust standard errors in
parentheses

*** p<0.01, ** p<0.05, * p<0.1

Figure 4. Regression results.

IV.

CONCLUSION

In order to check the relationship between variables, OLS method has been used and results

have been obtained. In the regression results, I have developed 6 models to determine statistically
significant variables for the employer satisfaction level. According to the results of correlation
matrix and VIF test, we ran different regression models. In the first three models’ language skills
questions have been used separately. In the last three models some variables have been excluded
to check.

The results show that age and Korean language speaking skills, internship period have

statistical significance in the first three models, however age and Korean language skills have
positive relationship with employer satisfaction which means over years they may learn more
about culture and head of the company and increase employers’ satisfaction. Internship period has
a negative relationship with employer satisfaction. It can be explained that expectation of
employers from those who had an internship is high, however if employees do not meet their
expectations, employers may get unsatisfied from employees.

Except speaking other language skill elements such as writing and listening are not

statistically significant to dependent variable. When I excluded the age variable which is highly
correlated with dependent variable, another variable also became significant. They are wage and
punctuality. They both have positive relationship with dependent variable. Korean employers that
pay high salaries to foreign graduates are satisfied from their employees. Punctuality is also
appreciated by Korean employers. But the country of origin, university prestige years of schooling
do not have statistical significance with dependent variables.


REFERENCES

1.

Azevedo, A., Apfelthaler, G., & Hurst, D. (2012). Competency development in business
graduates: An industry-driven approach for examining the alignment of undergraduate
business education with industry requirements. The international journal of management
education,10(1), 12-28.

2.

Al-Sarayreh, Khaled and Qudah, Mohammad (2009). Bureaucratic values of administrative
staff at the University of Mutah and their relationship to job performance from the standpoint
of administrative leadership. Jordan journal of science in education. 5 (3), 233-247.

3.

Andreia (2012). The perceived leadership style and employee performance in hotel Industry.
A dual approach. Review of International Comparative Management, 2, V(13), 295, 296, 299.

4.

Bridgstock, R. (2009). The graduate attributes we’ve overlooked: Enhancing graduate
employability through career management skills. Higher education research &
development,28(1), 31-44.

5.

Cumming, J. (2010). Contextualised performance: Reframing the skills debate in research
education. Studies in higher education,35(4), 405-419.


background image

ISSN:

2181-3906

2023

International scientific journal

«MODERN SCIENCE АND RESEARCH»

VOLUME 2 / ISSUE 8 / UIF:8.2 / MODERNSCIENCE.UZ

210

6.

Cunningham, W. V., &Villaseñor, P. (2016). Employer voices, employer demands, and
implications for public skills development policy connecting the labor and education sectors.
The world bank research observer,31(1), 102-134.

7.

Choi, H. Y., (2013). Legal issues related to long-term hiring of foreign workforce. Korean
journal of labour law, Том 48, pp. 419-455.

8.

Erkutlu, H. (2008). The impact of transformational leadership on organizational and
leadership effectiveness: The Turkish case. Journal of management development, 27(7), 708–
726.

9.

Frankham, J. (2017). Employability and higher education: The follies of the ‘Productivity
Challenge’in the Teaching Excellence Framework. Journal of education policy,32(5), 628-
641.

10.

Faroqui, S. & Nagendra, A. (2014). The impact of person organization fit on Job Satisfaction
and Performance of the Employees. Procedia economics and finance, 11, 123, 125, 127.

11.

Grandey, A.A., Wen Chi, N. & Diamond, J.A. (2013). Show me the money! Do financial
rewards for performance enhance or undermine the satisfaction from emotional labor.
Personnel psychology, 66, 569-612.

12.

Jisun, J. & Lee, S. J., (2016). Influence of university prestige on graduate wage and job
satisfaction: the case of South Korea. Journal of higher education policy and management,
38(3), pp. 297-317.

13.

Kelley, C. &Gaedeke, R. (1990). Student and employer evaluation of hiring criteria for entry-
level marketing positions. Journal of marketing education, (Fall), 64-71.

14.

Kang, D. G., (2017). Economic activity and effects of immigrants. Policy Report Migration
Research and Training Center

15.

Kermani, Z.Z. (2013). A study if the linking between job satisfaction and customer
satisfaction: A case study of Iran insurance; Karman; Iran. Journal of marketing development
and competitiveness, 7(4), 104-105.

16.

Levenburg, N. (1996). General management skills: Do practitioners and academic faculty
agree on their importance? Journal of education for business, Volume 72, No. 1, p47-51. Cited
in Tanyel, et al (1999).

17.

Mason, J.C. (1992), “Business schools: Striving to meet customer demand”. Management
Review , Volume 81, No. 9, pp10-14. Cited in Quek (2005).

18.

McQuaid, R. W., & Lindsay, C. (2005). The concept of employability. Urban Studies,42(2),
197-219.

19.

OECD. (2012). Better skills, better jobs, better lives: A strategic approach to skills policies,
OECD Publishing.

http://dx.doi.org/10.1787/9789264177338-en

.

20.

Osmani, M., Weerakkody, V., Hindi, N. M., AlEsmail, R., Eldabi, T., Kapoor, K., & Irani, Z.
(2015). Identifying the trends and impact of graduate attributes on employability: a literature
review. Tertiary education and management,21(4), 367-379

21.

Piriyathanalai, W. &Muenjohn, N. (2012). Is there a like? Employee satisfaction and service
quality. World journal of management, 4, 82-92 .

22.

S.K.V., L., (2000). “The demand for business and management education in Hong Kong
beyond 1997"


background image

ISSN:

2181-3906

2023

International scientific journal

«MODERN SCIENCE АND RESEARCH»

VOLUME 2 / ISSUE 8 / UIF:8.2 / MODERNSCIENCE.UZ

211

23.

Tanyel, F. Mitchell, M.A, & McAlum, H.G. (1999). The skill set for success of new business
school graduates: Do prospective employers and university faculty agree?. Journal of
Education for Business, September/October, pp 33-37.

24.

Thornburg, (1997). “The new crop: Recruiting today’s graduates HR Magazine Volume 42,
( No. 1), pp 74-79. Cited in Tanyel, et al (1999).

25.

Tymon, A. (2013). The student perspective on employability. Studies in Higher
Education,38(6), 841-856.

26.

Vischer, J. (2007). The effects of the physical environment on job performance: Towards a
theoretical model of workspace odel. Journal of stress and health, 23, 175-184.

27.

Webster, C. & Taylor, S. (1990). Toward bridging the gap between marketing programs and
business firms. American marketing association educators’ proceedings, 6, (Summer), 360-
365.

28.

Wahyudi, A. Haryono, T. Riyani, A.L. &Harsono, M. (2013). The impact of work ethics on
performance using job satisfaction and affective commitment as mediating variable:
Evidences from lecturers in central Jave. Issues in Social and Environmental accounting, 7(3).
168-172.

29.

Wang, G. (2012). The influence of internal service quality on employee job satisfaction at
Taiwan listed international tourist hotels: Using organisational Culture as the moderator.
World transactions, on engineering and technology education, 10(3), 174-183.

30.

Yoon, J., Park, S., & Kim, D.J., 2020. Assessing the effects of higher-education factors on the
job satisfaction of engineering graduates in korea. sustainability, Том 12pp. 1-10..

References

Azevedo, A., Apfelthaler, G., & Hurst, D. (2012). Competency development in business graduates: An industry-driven approach for examining the alignment of undergraduate business education with industry requirements. The international journal of management education,10(1), 12-28.

Al-Sarayreh, Khaled and Qudah, Mohammad (2009). Bureaucratic values of administrative staff at the University of Mutah and their relationship to job performance from the standpoint of administrative leadership. Jordan journal of science in education. 5 (3), 233-247.

Andreia (2012). The perceived leadership style and employee performance in hotel Industry. A dual approach. Review of International Comparative Management, 2, V(13), 295, 296, 299.

Bridgstock, R. (2009). The graduate attributes we’ve overlooked: Enhancing graduate employability through career management skills. Higher education research & development,28(1), 31-44.

Cumming, J. (2010). Contextualised performance: Reframing the skills debate in research education. Studies in higher education,35(4), 405-419.

Cunningham, W. V., &Villaseñor, P. (2016). Employer voices, employer demands, and implications for public skills development policy connecting the labor and education sectors. The world bank research observer,31(1), 102-134.

Choi, H. Y., (2013). Legal issues related to long-term hiring of foreign workforce. Korean journal of labour law, Том 48, pp. 419-455.

Erkutlu, H. (2008). The impact of transformational leadership on organizational and leadership effectiveness: The Turkish case. Journal of management development, 27(7), 708–726.

Frankham, J. (2017). Employability and higher education: The follies of the ‘Productivity Challenge’in the Teaching Excellence Framework. Journal of education policy,32(5), 628-641.

Faroqui, S. & Nagendra, A. (2014). The impact of person organization fit on Job Satisfaction and Performance of the Employees. Procedia economics and finance, 11, 123, 125, 127.

Grandey, A.A., Wen Chi, N. & Diamond, J.A. (2013). Show me the money! Do financial rewards for performance enhance or undermine the satisfaction from emotional labor. Personnel psychology, 66, 569-612.

Jisun, J. & Lee, S. J., (2016). Influence of university prestige on graduate wage and job satisfaction: the case of South Korea. Journal of higher education policy and management, 38(3), pp. 297-317.

Kelley, C. &Gaedeke, R. (1990). Student and employer evaluation of hiring criteria for entry-level marketing positions. Journal of marketing education, (Fall), 64-71.

Kang, D. G., (2017). Economic activity and effects of immigrants. Policy Report Migration Research and Training Center

Kermani, Z.Z. (2013). A study if the linking between job satisfaction and customer satisfaction: A case study of Iran insurance; Karman; Iran. Journal of marketing development and competitiveness, 7(4), 104-105.

Levenburg, N. (1996). General management skills: Do practitioners and academic faculty agree on their importance? Journal of education for business, Volume 72, No. 1, p47-51. Cited in Tanyel, et al (1999).

Mason, J.C. (1992), “Business schools: Striving to meet customer demand”. Management Review , Volume 81, No. 9, pp10-14. Cited in Quek (2005).

McQuaid, R. W., & Lindsay, C. (2005). The concept of employability. Urban Studies,42(2), 197-219.

OECD. (2012). Better skills, better jobs, better lives: A strategic approach to skills policies, OECD Publishing. http://dx.doi.org/10.1787/9789264177338-en.

Osmani, M., Weerakkody, V., Hindi, N. M., AlEsmail, R., Eldabi, T., Kapoor, K., & Irani, Z. (2015). Identifying the trends and impact of graduate attributes on employability: a literature review. Tertiary education and management,21(4), 367-379

Piriyathanalai, W. &Muenjohn, N. (2012). Is there a like? Employee satisfaction and service quality. World journal of management, 4, 82-92 .

S.K.V., L., (2000). “The demand for business and management education in Hong Kong beyond 1997"

Tanyel, F. Mitchell, M.A, & McAlum, H.G. (1999). The skill set for success of new business school graduates: Do prospective employers and university faculty agree?. Journal of Education for Business, September/October, pp 33-37.

Thornburg, (1997). “The new crop: Recruiting today’s graduates HR Magazine Volume 42, ( No. 1), pp 74-79. Cited in Tanyel, et al (1999).

Tymon, A. (2013). The student perspective on employability. Studies in Higher Education,38(6), 841-856.

Vischer, J. (2007). The effects of the physical environment on job performance: Towards a theoretical model of workspace odel. Journal of stress and health, 23, 175-184.

Webster, C. & Taylor, S. (1990). Toward bridging the gap between marketing programs and business firms. American marketing association educators’ proceedings, 6, (Summer), 360-365.

Wahyudi, A. Haryono, T. Riyani, A.L. &Harsono, M. (2013). The impact of work ethics on performance using job satisfaction and affective commitment as mediating variable: Evidences from lecturers in central Jave. Issues in Social and Environmental accounting, 7(3). 168-172.

Wang, G. (2012). The influence of internal service quality on employee job satisfaction at Taiwan listed international tourist hotels: Using organisational Culture as the moderator. World transactions, on engineering and technology education, 10(3), 174-183.

Yoon, J., Park, S., & Kim, D.J., 2020. Assessing the effects of higher-education factors on the job satisfaction of engineering graduates in korea. sustainability, Том 12pp. 1-10..

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