Improving the quality of education by implementing the iso 9001 quality management system in technical higher education institutions

Abstract

It is known that education plays an important role in the development of society. In any area, dealing with highly knowledge specialists, dealing with research developments will be able to create new types of products and develop technologies. The existing process of globalization and the company that the current in-depth competitive environment requires specialists to be brutally ready. They provide favorable conditions not only for the implementation of their ideas and the introduction of created theoretical models, but also is an important intellectual factor for the innovative development of the economy.

Today, during the world's development of technologies and information processes, the competition for training and hiring in highly qualified personnel increased slightly. It also applies not only to commercial organizations, but also to research centers, educational institutions. Therefore, the issue of modern quality of modern education is the problem of addressing primarily. It is up to higher education institutions to the knowledge of the exact professional in the institutional field of future specialists.

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Hamdamov Yusufjon Mahammadjon o’g’li. (2025). Improving the quality of education by implementing the iso 9001 quality management system in technical higher education institutions. International Journal of Pedagogics, 5(02), 39–41. https://doi.org/10.37547/ijp/Volume05Issue02-12
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Abstract

It is known that education plays an important role in the development of society. In any area, dealing with highly knowledge specialists, dealing with research developments will be able to create new types of products and develop technologies. The existing process of globalization and the company that the current in-depth competitive environment requires specialists to be brutally ready. They provide favorable conditions not only for the implementation of their ideas and the introduction of created theoretical models, but also is an important intellectual factor for the innovative development of the economy.

Today, during the world's development of technologies and information processes, the competition for training and hiring in highly qualified personnel increased slightly. It also applies not only to commercial organizations, but also to research centers, educational institutions. Therefore, the issue of modern quality of modern education is the problem of addressing primarily. It is up to higher education institutions to the knowledge of the exact professional in the institutional field of future specialists.


background image

International Journal of Pedagogics

39

https://theusajournals.com/index.php/ijp

VOLUME

Vol.05 Issue02 2025

PAGE NO.

39-41

DOI

10.37547/ijp/Volume05Issue02-12



Improving the quality of education by implementing the
iso 9001 quality management system in technical higher
education institutions

Hamdamov Yusufjon Mahammadjon o’g’li

Fergana Polytechnic Institute undergraduates in Metrology, standardization and product quality management, Uzbekistan

Received:

06 December 2024;

Accepted:

08 January 2025;

Published:

10 February 2025

Abstract:

It is known that education plays an important role in the development of society. In any area, dealing

with highly knowledge specialists, dealing with research developments will be able to create new types of
products and develop technologies. The existing process of globalization and the company that the current in-
depth competitive environment requires specialists to be brutally ready. They provide favorable conditions not
only for the implementation of their ideas and the introduction of created theoretical models, but also is an
important intellectual factor for the innovative development of the economy.

Today, during the world's development of technologies and information processes, the competition for training
and hiring in highly qualified personnel increased slightly. It also applies not only to commercial organizations, but
also to research centers, educational institutions. Therefore, the issue of modern quality of modern education is
the problem of addressing primarily. It is up to higher education institutions to the knowledge of the exact
professional in the institutional field of future specialists.

Keywords:

Education, quality, management, education system, certificates, management system certificates,

certification.

Introduction:

The cause of the distinguishing and

diffius of management and management terms is the
use of a central administrative management system in
our country. The management was a kind of activities
aimed at ensuring the achievement of national
economy, approved by the high leaders and
implemented plans. For the head, the enterprise is not
the benefit of the enterprise, but the people's
economic plans were forced to perform on the
monthly, quarterly and annual plans in natural
dimensions. The amount of exercise efficiency and
success was secondary to the implementation of plans.

The concepts of management and manager are in
contrast to this, the system and individuals to fight and
own ownership.

The main goal is to achieve the maximum result in the
management of the enterprise or organization's
administration, through this is the main purpose of the
management of the enterprise or organization's

management system, through this quality product or
high results.

The principles of quality management to access the
learning process are no exaggeration to say that the
learning process is aimed at improving the learning
process.

Today, the companies strive not only to meet customer
requirements, but also to offer high quality products
and services. On the other hand, they should reduce
their costs to compete. The ability of small and large
enterprises to achieve quality and economic efficiency
depends on the ability to develop a comprehensive
approach to improving quality. ISO 9001 is the basis of
the management of good company.

The system of managing work process management to
increase the quality of the products and services to
improve the quality of the products and services. It is
the most common standard of the world, and on the
basis of it has all the necessary criteria for standard


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International Journal of Pedagogics

40

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International Journal of Pedagogics (ISSN: 2771-2281)

subsequent improvement, as it is built in companies.

METHODS

The question of the difference between the term
"Management" entered in the 1990s and the difference
between

"management"

and

"manager"

and

"manager" 'began to do. After many of the majority,
these terms began to emphasize that these terms are
the same and no difference between them. But these
terms are radically different from each other.

The reason for the distinguishing and difference of
management and management terms. It is the use of
the long-term central administrative management
system in our country.

The management was a kind of activity aimed at
ensuring the achievement of economic activities,
approved by the top governments and implemented
plans. For the head, the enterprise is not the benefit of
the enterprise, but the people's economic plans were
forced to perform on the monthly, quarterly and
annual plans in natural dimensions. The effectiveness
and success of the executive activity was secondary to
the implementation of expenses or other economic
indicators.

The concepts of management and manager are in
contrast to this, the system and individuals to fight and
own ownership.

Benefits of ISO 9001 for THEIs

There are many benefits to implementing ISO 9001 in
THEIs. Some of the key benefits include:

Improved student satisfaction: ISO 9001

requires THEIs to focus on meeting the needs of their
students. This can lead to improved student
satisfaction and better learning outcomes.

Increased efficiency: ISO 9001 can help THEIs to

streamline their processes and improve efficiency. This
can lead to cost savings and better use of resources.

Enhanced reputation: ISO 9001 certification

can enhance the reputation of THEIs and make them
more attractive to students, employers, and other
stakeholders.

Greater accountability: ISO 9001 requires THEIs

to monitor and measure their performance. This can
lead to greater accountability and transparency.

How to implement ISO 9001 in THEIs

The implementation of ISO 9001 in THEIs can be a
complex process. However, there are a number of
resources available to help THEIs through the process.
Some of the key steps involved in implementing ISO
9001 include:

Gap analysis: THEIs need to conduct a gap

analysis to identify any gaps between their current
QMS and the requirements of ISO 9001.

QMS development: THEIs need to develop a

QMS that meets the requirements of ISO 9001.

Implementation: THEIs need to implement

their QMS and train their staff on the new system.

Certification: THEIs need to undergo a

certification audit to ensure that their QMS meets the
requirements of ISO 9001.

Challenges of implementing ISO 9001 in THEIs

There are a number of challenges that THEIs may face
when implementing ISO 9001. Some of the key
challenges include:

Resistance to change: Some staff members

may be resistant to change and may not be willing to
adopt the new QMS.

Lack of resources: THEIs may not have the

resources necessary to implement ISO 9001.

Complexity: ISO 9001 can be a complex

standard and THEIs may need help understanding the
requirements.

The main goal is to achieve the maximum result in the
management of the enterprise or organization's
administration, through this is the main purpose of the
management of the enterprise or organization's
management system, through this quality product or
high results.

The principles of quality management to access the
learning process are no exaggeration to say that the
learning process is aimed at improving the learning
process.

RESULTS AND DISCUSSIONS

The quality of educational services offered by the
university is carried out on the basis of formal
evaluation of state bodies on accreditation. The results
of graduates are evaluated by employers. However, it
is important to determine which major factors affect
the educational process? Of course, this education is
funding, creating favorable conditions, the availability
of the highly developed organizational structure of the
university, is highly technical arms and others.
However, the most important significant resource that
provides high education of students - are pedagogical
staff. Their skills, professionalism, pedagogical skills,
contribution and many other factors in the
development of science will ensure a high level of
graduates' knowledge. That is why the educational
institution must increase the role of pedagogical staff
and improve the methods of effective management.
Therefore, this situation is closely linked to all types of
activities of educational institutions. Fight attention to


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International Journal of Pedagogics

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International Journal of Pedagogics (ISSN: 2771-2281)

the quality of pedagogical staff in the university It is
necessary to increase the quality of pedagogical staff,
increase the efficiency of interconnection with them,
and ensure their interest in the results of operation.

In addition to the high demand for specialists breeded
by universities, the significant share of worldly
importance and the significant share of the research
comes in these institutes.

The reason for the distinguishing and difference of
management and management terms. It is the use of
the long-term central administrative management
system in our country. The management was a kind of
activity aimed at ensuring the achievement of
economic activities, approved by the top governments
and implemented plans. For the head, the enterprise is
not the benefit of the enterprise, but the people's
economic plans were forced to perform on the
monthly, quarterly and annual plans in natural
dimensions. The effectiveness and success of the
executive

activity

was

secondary

to

the

implementation of expenses or other economic
indicators.

The concepts of management and manager are in
contrast to this, the system and individuals to fight and
own ownership.

When approaching the full concept of quality
management, the main goal is to achieve the maximum
result in the management of the enterprise or
organization's management, through which is a quality
product or high results through which.

The principles of quality management to access the
learning process are no exaggeration to say that the
learning process is aimed at improving the learning
process.

Today, the companies strive not only to meet customer
requirements, but also to offer high quality products
and services. On the other hand, they should reduce
their costs to compete. The ability of small and large
enterprises to achieve quality and economic efficiency
depends on the ability to develop a comprehensive
approach to improving quality. ISO 9001 is the basis of
the management of good company.

The system of managing work process management to
increase the quality of the products and services to
improve the quality of the products and services. It is
the most common standard of the world, and on the
basis of it has all the necessary criteria for standard
subsequent improvement, as it is built in companies.

CONCLUSION

The operation of the continuous education system is
provided on the basis of state educational standards, in
accordance with the consistency of education

programs at various levels and includes the following
types of education:

• Preschool education;

• general secondary education;

• secondary special, vocational education;

• Higher education;

• postgraduate education;

• professional development and their retraining;

• Extracurricular education.

A distinctive feature of the national training model is to
introduce the general middle and three-year secondary
and vocational education of independent nine years.
This ensures the consistent training programs
consistent with secondary special, vocational
education programs. General education programs
include: preschool education, primary education
(graces of primary education (grades), general
secondary education (I-IX classes), secondary special,
vocational education. Vocational training programs
cover secondary special, vocational education, higher
(bachelor's, master's, master's degree education,
professional development, professional development
and retraining.

The most suitable for us from these stages is the high
education, aims to introduce quality management
principles for the educational process in higher
education.

REFERENCES

Rasulovna M. K., et al. Innovation teaching method in
primary education //Czech Journal of Multidisciplinary
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2022.

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С. 31

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faol

o‘qitish

texnologiyasining

nazariy

asoslari//Scientific progress Volume 2 ǀ ISSUE 3 ǀ 2021

ISSN: 2181-1601

Obidov J.G‘. “Intellektual o‘lchash asboblari”. Darslik.
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9910-652-94-3.

Obidov, J.G. Virtual process modeling technologies
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452,

07017

https://doi.org/10.1051/e3sconf/202345207017

Erkaboev, A., Obidov, J., Madmarova, U., Alikhonov, E.
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management in analytical testing laboratories//E3S
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of

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2023,

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https://doi.org/10.1051/e3sconf/202345206009

References

Rasulovna M. K., et al. Innovation teaching method in primary education //Czech Journal of Multidisciplinary Innovations. – 2022. – Т. 5. – С. 31-34

J.Y.Suyumov., Kompyuter imitatsion modellari asosida faol o‘qitish texnologiyasining nazariy asoslari//Scientific progress Volume 2 ǀ ISSUE 3 ǀ 2021 ISSN: 2181-1601

Obidov J.G‘. “Intellektual o‘lchash asboblari”. Darslik. Farg‘ona.“Classic” nashriyoti. 2024 yil//ISBN: 978-9910-652-94-3.

Obidov, J.G. Virtual process modeling technologies based on imitation-variability in technical higher education institutions//E3S Web of Conferences, 2023, 452, 07017 https://doi.org/10.1051/e3sconf/202345207017

Erkaboev, A., Obidov, J., Madmarova, U., Alikhonov, E. //Analysis of the ISO 9001 standard model of risk management in analytical testing laboratories//E3S Web of Conferences, 2023, 452, 06009 https://doi.org/10.1051/e3sconf/202345206009