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FACTORS OF MANAGING AND RESOLVING CONFLICTS: THE CASE
OF NAVOI REGION
Elov Olimdjon Komilovich
Navoi State University, " Geography and
Basics of Economic Knowledge." Lecturer
Iroda Niyatova
Navoi State University, 3rd-year student
at "School Management.
Toshtemirova Malika
Navoi State University, 3rd-year student at
"School Management.
E-mail: mr.olimdjon@gmail.com
https://doi.org/10.5281/zenodo.15599304
Abstract.
This article analyzes the main factors for managing and resolving
conflicts in entrepreneurship in the Navoiy region. The causes of conflicts in
business, their impact, and effective approaches that entrepreneurs can apply
are examined. The legal, economic, and social aspects of entrepreneurship and
their role in minimizing conflicts are discussed. Additionally, the importance of
legal literacy, strategic planning, mediation, and market monitoring in
preventing and effectively managing conflicts is highlighted. This article is
prepared with the aim of helping entrepreneurs and professionals understand
conflict management strategies and contribute to the stable development of the
business environment.
Key words:
Navoiy region, Entrepreneurshi, Conflict management,
Disagreement Dispute, Mediation, Legal basis, Strategic planning, Market
monitoring, Competition, Economic stability
Introduction
. Entrepreneurship is one of the key areas of economic
activity, serving the development of innovation, job creation, and overall
economic stability. However, it is natural for various conflicts to arise in the
process of doing business. Navoiy region, being one of the developing centers of
industry and entrepreneurship, hosts many active business entities. This article
discusses the main factors in managing and resolving conflicts in
entrepreneurship.
Conflicts in business can arise for various reasons. Financial issues may lead
to delayed payments, credit problems, and disputes with investors. Legal issues
may stem from unclear contract terms, non-compliance with laws, and tax-
related problems. In addition, business relationships may result in
disagreements between partners, clients, and employees, while competition
issues may arise due to market changes and the emergence of new competitors.
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The allocation of resources can also create problems within the enterprise’s
production process.
Entrepreneurs can use various methods to manage conflicts. Resolution
through mutual agreement allows the parties to protect their interests while
reaching a consensus. The mediation method involves a third-party facilitator to
help resolve disputes, which can be quicker and more effective than court
proceedings. Relying on a legal basis involves adhering to contracts and laws to
prevent conflicts. Developing internal regulations allows companies to create
specific rules to prevent internal conflicts. Moreover, a psychological approach
helps maintain polite and constructive communication with staff and clients,
preventing misunderstandings from escalating into full conflicts.
In the Navoiy region, preventing and resolving entrepreneurial conflicts
depends on factors such as legal literacy, open communication, strategic
planning, market monitoring, and employee motivation. Legal literacy helps
entrepreneurs understand their rights and obligations. Open communication
contributes to transparent interaction within the company and with partners,
helping to prevent conflicts. Strategic planning allows businesses to prepare for
the long term and avoid potential future disputes. Market monitoring helps
analyze competitors and customer needs. Motivating employees reduces the risk
of internal conflicts.
Statistical Indicators on Conflict Management and Resolution Factors
Indicators
Amount
(%)
Notes
1.
Overall
incidence
rate of conflicts in
business
36%
Out of 100 enterprises, 36 experienced
at least one conflict situation per year
Distribution by causes of conflicts
Causes
Amount
(%)
Notes
1.
Financial problems 40%
Payment delays, debts, credit disputes
2.
Legal issues
25%
Contractual contradictions, tax and
licensing matters
3.
Internal
management and
employee conflicts
20%
Misunderstandings among workers
and staff
4.
Market
competition
and
15%
Pricing policy, emergence of new
competitors
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external factors
Methods used for conflict resolution
Methods
Amount
(%)
Notes
1.
Resolved through
agreement
(compromise)
45%
Majority chose mutual agreement
2.
Through mediation 20%
Via an independent mediator
3.
Resolved through
court
25%
Formal court procedures
4.
Unresolved
or
prolonged conflicts
10%
Cases that have not yet been resolved
Additional indicators
Indicators
Amount
(%)
Notes
5. Level
of
legal
literacy
among
entrepreneurs
61%
Enterprises with permanent legal
advisors for consultation
6. Enterprises
applying
strategic
planning
48%
Approach that anticipates risks
7. Entities
continuously
conducting market
monitoring
33%
Monitoring competitors and customer
markets
8. Using psychological
approaches
to
prevent
internal
conflicts
22%
Training,
motivation,
internal
communication tools
An approximate analysis based on business entities in the Navoiy
region as of the end of 2024.
Managing conflicts is crucial for the development and sustainable operation
of entrepreneurship in the Navoiy region. If entrepreneurs consider legal,
financial, and social factors while using appropriate conflict prevention and
resolution methods, the business environment can develop further. In the future,
through innovative approaches and mutual cooperation, it is possible to
minimize conflicts and ensure the long-term stability of entrepreneurship.
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It shows the causes of conflicts in entrepreneurship in the Navoiy
region
along
with
their
respective
shares.
An approximate analysis based on business entities in the Navoiy
region as of the end of 2024.
Conclusion.
In the Navoiy region, conflict management plays a crucial role
in the development and sustainable operation of entrepreneurship. If
entrepreneurs use methods to prevent and resolve conflicts by considering legal,
financial, and social factors, the business environment can be further improved.
In the future, by minimizing conflicts through innovative approaches and mutual
cooperation, entrepreneurship can achieve greater sustainability.
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