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BOBOQULOV ABROR
ABDUGANI OGLI
PhD student at Tashkent
State University of Economics
Tashkent, Uzbekistan
mr.abrorboboqulov@gmail.com
THE SIGNIFICANCE
OF ARTIFICIAL
INTELLIGENCE
SYSTEM IN
SOCIO-ECONOMIC
DEVELOPMENT
OF UZBEKISTAN
Abstract:
This article describes the prospects for introduction of “artificial intelligence”
in the Republic of Uzbekistan and its importance.
Keywords:
Artificial intelligence, digital technologies, virtual reception, online consul-
tant, local network.
Last 20 years, science has developed rapidly among the countries of the world,
and high technical and technological “armament” based on artificial intelligence
is increasing. Research and analytical data show that information technology and
artificial intelligence will be the main “fuel” of global economic growth and main
part of world gross domestic product in coming years. Humanity will find positi-
ve solutions to the global problems of the 21st century, opening up new oppor-
tunities in science with the help of artificial intelligence, as well as the possibility
of providing quality services in medicine, education, energy, agriculture, urban
planning and in all other areas of life [1].
Today, the whole community is studying ways to implement artificial intelli-
gence. As technologies based on artificial intelligence systems have become an
integral part of life and have entered all aspects of human activity. These techno-
logies are opening up new opportunities for both ordinary users and countries.
Application of artificial intelligence systems based on optimal and autonomous
management system in industry reduces the demand for labor force and creates
a new work activity and new profession.
Artificial intelligence (AI) is a core of new generation of digital technologies
and a basis of digital transformation in almost all sectors of economy. Solutions
based on artificial intelligence allow to automate routine tasks, develop new
work formats, introduce innovative business models and explore new market
areas.[2].
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In addition, AI opens up new opportunities that did not exist before. Of course,
now artificial intelligence is one of the most popular fields, because modern wor-
ld and modern economy are increasingly based on data, the amount of which is
constantly growing every day. It is data that is the basis, “feeder” for AI. Today,
our world has entered the process of digital transformation, and it has affected
absolutely all sectors of economy, many large companies are currently carrying
out large-scale digitization and transformation of their production. [3].
The impact of artificial intelligence (AI) in government administration and all
sectors of government is vast and significant. AI technologies affect state or-
ganizations, management, and public organizations, as well as private sectors,
increasing their efficiency, as well as providing transparency in the field of acti-
vity, increasing objectivity in terms of safety and responsibility, and reducing the
factor of human intervention. The government is considered a tool that provides
state management, determines common interests in domestic and foreign policy,
and regulates and ensures general activities and relations in state and society.
As we know, according to the field of activity, sectors have their own interests
and interests. As the public and private sector interact, they influence on each
other and are developing. Sometimes the state lags behind society in terms of
management and strategy, or society may not be ready for new optimal chan-
ges. At these points, sometimes there may be a conflict of interests. In order to
prevent such conflicts of interests, governments always try to compromise and
harmonize the interests of the society and state, to generalize and stabilize the
interests of public and private sectors.
The urgent importance of applying artificial intelligence to social life of our
country, as well as active use of artificial intelligence technologies in all fields, can
be seen in the decision of the President of the Republic of Uzbekistan №. PQ–
4996 of February 17, 2021. This decision is considered significant as it covers all
sectors and is implemented in various branches of the sector. In accordance with
the Strategy “Digital Uzbekistan – 2030” and rapid introduction of artificial intel-
ligence technologies and their widespread use in our country, providing access
to digital data and their high quality, favorable conditions for training qualified
personnel in this field. A system covering several fields has been formed in order
to create conditions [4]. Also, the introduction of artificial intelligence into today
promising fields is set as the main task, for example: in agriculture, banking, fi-
nance, taxation, energy, healthcare, pharmaceuticals, e-government and others.
In recent years, thanks to artificial intelligence and information technologies,
state services in taking into account the interests of citizens and studying them,
as well as in the development of sectors, have improved and are still developing
today. The only “President’s Virtual Reception” as well as “The only interactive
public services portal” are examples of it. Within the framework of this program,
there was an opportunity to consider the problems of population, as well as the
problems of sectors that need to be reformed or are not put into good systema-
tic operation.
Within the framework of software system of the President’s virtual reseption,
the “Online consultant” module was also launched in test mode. This module
works in harmony with the “Frequently Asked Questions” section of portal.
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Experts note that electronic government services are actively developing
and state bodies strive for transparency. One of the main innovations of the
President is launch of virtual lobby, where all citizens of our country can add-
ress their problems and suggestions. The establishment of such institute in
Uzbekistan was a real revolution and achievement. Virtual receptions allow
direct communication with residents, quick response and on-the-spot troub-
leshooting. From 2017 to 2020, more than 10 million calls were made through
them [5].
Applicants can visit the website of the President’s virtual reception – pm.gov.
uz and contact specialists of the required field and industry through the “Online
consultant” module and get answers to their questions. In this case, the questi-
ons received through the “Online consultant” module of the pm.gov.uz site will
be directed to the consultants of the relevant organizations and offices. Working
groups may be formed in state and economic management bodies, taking into
account the size of consulting service provided and demand (workload) of those
applying for it. One of the members of working group is appointed as a consul-
tant-coordinator. The working group may not consist only of consultants. At the
moment, highly qualified, professional specialists from state and economic ma-
nagement bodies, local governments – a total of 94 organizations and agencies
are being brought together in this module [6].
These and similar software systems and platforms serve as a basis for formati-
on of digital government, digital society and digital citizenship.
The use of artificial intelligence structures within the government includes the
introduction of information technologies and digital systems in all areas of state
management. The use of artificial intelligence and virtual platforms in public ad-
ministration, together with traditional management methods, has a high efficien-
cy in studying and introducing solutions to problems, controlling appeals.
In studying the problems of population, the structures of artificial intelligen-
ce are considered as total evaluators. That is, the classification of problems, the
continental-territorial division of problems, optimal solution of problems allows
the analysis of procedures. Creating a general diagram of society indicators on
common platform of artificial intelligence can also serve as a general assessment
of the activities carried out in each area.
For example, the indicator of local management, education, healthcare, cultu-
re, sports, ecology, judicial system, transport and logistics organizations in diag-
ram shows the development or backwardness of these areas. Also, the platform
may have the possibility of systematic analysis of common, similar and different
indicators in the regions.
We can say that today organized and developing e-government in our country
unites the state and society, allows for cooperation and interaction. These means
of communication organized by the government open up great opportunities for
the development of private entrepreneurship and improvement of the quality of
public services to population of our country, as well as for ensuring more open
cooperation between the government and citizens. These systems reduce the
subjective factors in the relationship between the state and citizen, and reduce
the existing obstacles for citizens to participate in political processes. Electronic
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government is considered a means of involving citizens in political processes and
renouncing some bureaucratic principles.
The introduction of artificial intelligence to virtual reception or other social
networks that study the problems of population can raise political and social reform
to a higher and optimal level. Because when human factor is reduced and objectivity
is ensured, it becomes possible to evaluate the situation and solve it objectively. It is
also possible to build a coherent chain of continental problems, determine the per-
centage of problems in this chain and see their influence on each other.
Informatization of political and social processes does not necessarily rely on
autonomous, constative systems. Because here, the software system based on
artificial intelligence initially functions as a mean of determining social opinion.
As we know, social opinions and interests are reflected in continental network.
Using the calculation algorithm of artificial intelligence, it is possible to determi-
ne the interests and problems of population, give them a quality in percentage
indicator and propose the actual calculations for the government. Also, in the
process of continuous monitoring, it is possible to analyze the growth of interests
and problems and determine the impact of decisions made by the government
through optimal functions. Monitoring is carried out by combining general re-
sults, i.e. digital indicators of problems in applications received on government
portal and data from networks that make up the majority of population of users,
analytical digital indicators of problems are combined and common and urgent
problems are determined and sent to the government for analysis and resolution
of the problem. This portal, which relies on artificial intelligence and explores cur-
rent issues through optimal functions, acts as a bridge between the government
and population. This “portal” is such a “bridge” that it has more power than a
single citizen, that is, relying on artificial intelligence, this portal with optimal fun-
ctionality has more power than a single citizen’s appeal, that is, an appeal to the
government with a total problem and the importance of inevitability of the dis-
cussion and resolution of this problem differs from the rest. The effectiveness of
artificial intelligence in solving problems in government itself is high, but human
factor should not be denied either. Because problems that are not included in al-
gorithm in advance are determined only by human factor, and in decision-making
and improvement, a person has high results with the process of self-organizati-
on in brain. The advantage of artificial intelligence in decision-making is that its
algorithm is built on logic, so it does not make illogical decisions. The decision
made by right artificial intelligence may be inefficient or useless, but in the le-
ast and most likely they will not be irrational. Also, artificial intelligence, which
has higher speed and memory compared to humans, has some advantages over
humans in terms of a number of probabilities it takes into account when solving
problems, and it is considered free of subjective thinking and subjective factors
in decision-making. This is important due to the factors of neutrality, lack of lo-
calism, not taking into account the interests of one group.
The creation of single artificial intelligence platform at the country level will ser-
ve as the first step in comprehensive formation of this field. The organization of
this platform based on the following criteria can affect the rapid development of
artificial intelligence at national level:
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1. Initially, the creation of national base of artificial intelligence development
serves as the main foundation. This can be done by creating a common base of
results obtained from competitions, Olympiads, software aimed at solving a spe-
cific problem, and scientific works.
2. Development of a mechanism for introduction of artificial intelligence sys-
tems to all fields; This can be done by learning the principles of autonomous
operation of various fields of activity and programming these principles. Also, in
order to master effectively the processes of studying, experimenting and rese-
arching the fields, organizing a virtual laboratory in production, industry, various
branches of science, developing a virtual prototype of the object of the research,
as well as forming an algorithmic model for the mechanism of introducing artifi-
cial intelligence into the fields and effective for implementation.
3. Using international experiences to develop national base of artificial intelli-
gence; This can be done not by direct transfer, but by first studying its working
mechanism and organizing it in order to optimize it in the future.
4. To study ethical, social and philosophical aspects in introduction of artificial
intelligence systems; This criterion covers the issues of compatibility of artificial
intelligence systems introduced in a field with ethical principles, its service for
the well-being of society, and the fact that it does not cause dangerous factors.
5. Ensuring the openness and security of artificial intelligence development base,
as well as information of artificial intelligence systems introduced in the republic;
6. Organization of digital technologies and automatic control classes in scho-
ols and universities in order to teach the society about new technologies, as well
as study the effects and possibilities of artificial intelligence technologies; unlike
computer science, this field covers and forms the categories of digital manage-
ment, digital culture and digital citizenship.
All this is the initial stage of the development of artificial intelligence, and at
the next stage, its development will be carried out in cooperation between state
and citizens.
At the same time, it should be noted that there are many obstacles to the
development of local artificial intelligence market. These are primarily lack of
financial resources, high cost of AI solutions, insufficient digital maturity of cur-
rent processes, low level of automation, lack of AI competencies and low digital
literacy of employees. In our opinion, eliminating these obstacles is the most
important task of state bodies, and it is necessary to conduct a systematic state
policy to stimulate the demand for artificial intelligence technologies in all sec-
tors of economy. At the same time, it is important to create necessary incentives,
provide significant financial support and create a regulatory environment for the
development and implementation of AI solutions [7].
The introduction of artificial intelligence systems to management, various fiel-
ds of activity and development should not be understood as the automation of
all processes or their transfer to electronic autonomous management system.
Let’s see this in the following examples:
– Algorithmic procedures programmed in devices serve as an optimal decisi-
on-making in management, objective control system, transparent statistics, conve-
nient virtual communication;
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– In production, it performs the function of effective use of resources, total
control of workers, organization of convenient and optimal logistics system, mo-
deling of the process that changes and expands as production processes deve-
lop;
– During the training and education process, it performs the tasks of carrying
out various practices, organizing an effective educational system, conducting
experiments in simulations of real processes. Also, the effective use of artificial
intelligence technologies in higher education allows choosing the most optimal
educational strategy adapted to individual abilities and needs of students and
labor market. [8]
Today, artificial intelligence technologies are the main development area of the
economy of the country, and they are also considered as a manager of develop-
ment.
In October 2021, an international conference on ttheme “Uzbekistan: rapid re-
forms in five years” was held in Tashkent. The results of implementation of the
Strategy of Actions” were presented to public of our country and foreign parti-
cipants. Members of the government, heads of ministries and departments gave
reports on them, experts gave their recommendations on developing measures
for further reform of our country. This forum actually summarized the results of
first five years of Shavkat Mirziyoyev’s presidency. Having led Uzbekistan in 2016,
he resolutely implemented changes in all aspects of society, from reorganization
of economy and state to social sphere. Today, we can confidently say that on-
going reforms have brought the country to a new stage. As it mentioned above,
the activity in all fields has reached a new level. Along with the government, the
people’s activity has increased in political and social processes. Through the pre-
sidential portal and virtual receptions, along with the state, the population of our
country is entering the process of digital transformation. It is on digital platform
of information flow that the interaction of people and government and integ-
rative activities of legislation are becoming integrated. It means that it is not a
one-sided, but a cooperative and multidisciplinary approach to problems.
There is no doubt that artificial intelligence has a promising future, but it should
not be forgotten that technology and progress do not stand at the same time,
and in order to keep up with the times, it is necessary to acquire new professions
and expand the scope of knowledge. A good base is needed for artificial intelli-
gence to develop both from the point of view of technology and from the point
of view of human factor: from state support for start-up programs that stimulate
development, from universities: the most in-demand specialties and knowledge
are needed. It is necessary to do double work to achieve maximum effect [9].
Taking into account the inevitability of introduction of artificial intelligence
structures into human activity and becoming the main direction, and fact that
today they are acting as an economic and social driver in whole world, we encou-
rage today’s society, especially young people, to work with artificial intelligence
technologies, as well as to produce these technologies. Organization of artificial
intelligence centers in the regions of our country for promotion and development
of a road map for the development of artificial intelligence will serve as a key
factor for the development of this field. This road map is designed for existing
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industry in each region, covers the prospective directions of regional economy,
and is drawn up based on existing needs and requirements. Centers of artificial
intelligence study the types of industry and production in the region, and also
perform the task of determining optimization processes in this field. This allows
to learn the optimal possibilities in terms of production quality, accuracy and,
most importantly, speed and time. In this center, important aspects of automati-
on and human factor in production industry are studied in order to achieve high
efficiency. In addition, in order to create highly qualified personnel in the pro-
cesses related to human factor and activity, to combine theory and practice, as
well as to increase the experience of specialists who have just entered the field,
virtual simulators that simulate the production process will be organized in the
center. It is considered an effective tool for testing new employees, as well as for
personnel studying this type of industry at a higher educational institution.
It can be seen that the impact of artificial intelligence systems on human acti-
vity process does not reduce human factor in industry, production or other fields
and causes unemployment, but rather imposes the work process that is difficult
for humans on robots with autonomous control systems, and for humans allows
to organize new professions and new types of activity. A new type of activity
may be related to improvement of human activity, thinking about the task speci-
fic to a person and applying it to life.
References:
1. Decree of the President of the Republic of Uzbekistan. Strategy for the de-
velopment of artificial intelligence in the Republic of Uzbekistan in 2021–
2022 PFL-366/20.
2. https://issek.hse.ru/news/542527560.html
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ps://vc.ru/generations/188594-iskusstvennyy-intellekt-o-perspektivah-iz-perv-
yh-ust.
4. Decision of the President of the Republic of Uzbekistan, 17.02.2021.
PQ–4996 // https://lex.uz/docs/-5297046.
5. https://glavportal.com/materials/uzbekistan-dorogami-peremen.
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lish-mumkin.
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интеллекта в России // Вопросы инновационной экономики. – 2022. – Том
12. – № 2. – С. 1051–1068. – DOI: 10.18334/vinec.12.2.114607.
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искусственного интеллекта в сфере высшего образования //
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