“Иқтисодиёт ва инновацион технологиялар” илмий электрон журнали. № 3, май-июнь, 2015 йил
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academician S.S. Gulyamov,
assistant D.T. Azimov, TSUE
Analysis of Knowledge Management System
in Scientific research center under Uzbekistan Academy of Science
Ушбу мақола ривожланиётган мамлакатларда айниқса, Ўзбекистонда
билимларни бошқариш тизимини ривожланиш ҳолати асосида ташкилотнинг
интеграллашган ҳолатда рақобатбардош билимлар активини алмашиш
жараёни самарадорлигини ошириш учун илмий-тадқиқот марказининг амалий
билимларини бошқариш тизимини таҳлил этади.
На основе статуса развитие систему управления знаниями в
развивающихся странах особенно в Узбекистане это статья анализирует
практическую систему управления знаниями научно-исследовательского
центра, для того чтобы повысить эффективность интегрированную
конкурентного способности обменами знаниями в организации.
Keywords:
knowledge management system; analysis; design; Scientific
Research Center.
Held in Uzbekistan from the first years of independence, social and economic
reforms, primarily focused on human development and its potential.
There is no doubt that economic growth leads to an increase in the wealth of
the country as a whole, extending its potential in the fight against poverty, hunger,
resolution of other social problems. That is why a high level of economic growth is
one of the main targets of economic policy in many countries around the world.
The study on KMS is a new research area, which has been developing very
rapidly. In order to develop and use effectively available knowledge within
information communication technology in an organization, knowledge management
will be a significant topic, which is the most attractive one. As our president said: By
considering major role of the information and communication technologies in the life
of society and economy in 2013 year was adopted in the 2013-2020 years
comprehensive program of development of national information and communication
system[1].
Increase labor productivity is one of the main directions of the promising ways
of improving the quality of the product. It will do complex and comprehensively
informatization all production processes based on information and communication
technology [2].
Knowledge management is the process of capturing and use of the knowledge
and techniques (in form of database, paper and idea in mind) of the organization [3].
Carrying out researches on the theory, technology and practice of KMS, and
realizing knowledge sharing and reducing repeated works by integrating large
volumes of knowledge is getting necessary. The applying of such systems will be of
great significance for developing knowledge economy and establishing knowledge
service industries. It will produce enormous economic and social benefits [4].
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Importance of the construction of KMS of the SRC:
1. Through the analysis of the development status of knowledge management
system both at home and abroad, it is essential to further investigate the effective
path, environmental conditions and policy support for the KMS of SRC [5], put
forward the theoretic basis, development path and construction mode of knowledge
management system feasible for SRC to apply.
2. Systematic construction of KMS will enable SRC staff to understand the
basic situation, history, development status and actual situation of each section in
SRC. It is of strategic significance to provide a basic platform for SRC staff to realize
knowledge sharing, to improve work efficiency, to strengthen the competitive power
and improve innovative capacity.
3. The construction and application of the KMS in SRC will further provide
theory, practice and support for the strategic program for constructing a national
KMS of an agricultural research information system. Therefore, speeding up the
construction of KMS has scientific value and social and economic significance.
Developed countries have input enormous funds to unfold joint research and
development of KMS within an organization or among international organizations
[6]. However, nowadays in Uzbekistan, some enterprises have gained some
experience in constructing KMS. But in research systems, universities or even in the
entire SRC the construction of KMS has not yet stared. It is of explorative
significance for the Science - tech Documentation and Information Centre of the
Uzbek Academy of Sciences to take the lead in unfolding research on KMS in the
domain of social – economic science and technology. It will be beneficial to the
construction and development of a national social – economic research information
system so as to truly realize knowledge sharing and increase work efficiency and skill
level of Uzbekistan’s social – economic science work.
At present, many countries in the world, especially the developed countries, are
sparing all their efforts to promote the construction of KMS, attacking different
extent of attention to KMS construction and having gained corresponding benefits
from KMS construction [6].
In some large-scale information enterprises and information science research
organizations and information education institutions, the construction of knowledge
management system has already become mature. According to the survey by KPMC,
a famous well-known knowledge management consultant company, showed that
knowledge management is not only prevailing in the world for the time being, it will
exist for a long period of time and will give important influence to every aspect of the
enterprises[7]. Many famous universities, such as the Harvard University, Stanford
University, University of Maryland, etc., famous information technology enterprises,
like Microsoft, IBM, etc., some consultant companies such as Macanxi, Andaxin,
KPMC, etc., as well as other important international organizations, such as the World
Bank, FAO, etc., have already put forward their own knowledge curriculum,
organization program or report. In reality, there are many enterprises or
organizations, such as INTEL, ERS/USDA, etc., have achieved very good results in
implementing knowledge management [8].
In Uzbekistan, knowledge management is still at the beginning stage, but
“Иқтисодиёт ва инновацион технологиялар” илмий электрон журнали. № 3, май-июнь, 2015 йил
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gaining attention with each passing day. Recently, KMSs often appear on the web
and there are many webs that are engaged in the propaganda of the concept of
knowledge management. This shows that knowledge management has gained the
attention of few specialists but it has gained the attention of broader readers.
Meanwhile, some enterprises have started their construction of knowledge
management engineering.
However, although many companies have put forward their programs of
knowledge management, yet in reality, some of them have emphasized certain aspect
of knowledge management, such as knowledge sharing while others have stopped at
the level of conception with poor operational results. At present, no enterprises or
institutions are engaged in domain. Many people in this domain are stopped at
understanding this concept. Along with social development and information
technology development, the understanding of KMS will continuously develop.
Therefore, the construction of KMS in SRC is a long-term exploration process;
it will need people’s long-term efforts to realize a smooth application of KMS.
As for an information research institution, the objectives of knowledge
management are as follows: link and integrate the already existed various knowledge
sources within the organization including explicit knowledge (stored databases in the
information system), implicit knowledge (practical experience, skills, thinking and
mode of thinking of experts or partners) to form various knowledge pools, further
condense them and provide a platform in technology and make them available to all
employees in an organized manner from a disordered and unsystematic manner [9].
In other words, the objective of knowledge management is to provide an organized
cooperation level, to transmit the most appropriate knowledge to the most appropriate
people in the most appropriate time and enable them to make the most appropriate
decision-making. It is essential to effectively improve the innovative capacity,
responsive capacity, production efficiency and skillful quality of an organization or
institution so as to improve the competitive power of the organization [11]. So, the
KMS can provide the following advantages for the organizations: Preliminary
formation of good general mood of knowledge sharing within an organization; The
staff of SRC can share other people’s knowledge while contribute their own
knowledge; Construction of the KMS can provide knowledge needed by all staff; It
Can have expert special topic discussion on web; and optimize the KMS while test
operation and undertake acceptance and identification after the KMS reaches the
technical requirements.
Technical route: Determine related knowledge production department - data
collection and knowledge processing -construct knowledge pools.
Research methods: Unfold typical case survey and study. On the basis of
taking existing experience with the construction of the Intranet of SRC, integrate the
distributed knowledge, establish knowledge pools in categories and put them on the
Intranet to be shared by staff of SRC.
Knowledge management system is to consolidate and convert the knowledge
and other intangible assets of a department or individuals of an enterprises or an
institution into electronic files and put them on Intranet to form a knowledge pool
system on a dynamic system, which can be used to exchange and access at any
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time[10].
Knowledge management is a management process to knowledge resources,
which the organizations have held. The final objectives is to identify, acquire,
develop, analyze, store, and disseminate knowledge, and make each staff contribute
their knowledge to others at the maximum while they can also share other’s
knowledge. It is essential to undertake systems analysis of KMS [10].
As a social – economic research information organization, SRC must have a
system knowledge chain with local characteristics. Knowledge chain includes seven
operation steps: knowledge identification, knowledge acquisition, knowledge
analysis, knowledge storage, knowledge dissemination, knowledge sharing, and
knowledge evaluation. Through this knowledge chain, a relatively stable knowledge
flow is formed, i.e.
Identification - Acquisition - Analysis —> Store —> Dissemination - Sharing -
Evaluation.
This knowledge flow constitutes the basic components of a knowledge
management system.
Fig. 1 Knowledge Chain —Basis of knowledge management system
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Seven components of the structure of knowledge management system:
1. Infrastructure of knowledge management – the support part of knowledge
management, including relational databases, knowledge pool, multi-databases
coordinated system, information network, and so on.
2. Reconstruction of knowledge flow – the aim is to make knowledge
resources, which an organization has held, more reasonably to form smooth
knowledge flow through the knowledge chain, so that each staff can access to
knowledge related to their business while they contribute their own knowledge and
skills to others.
3. Methods of knowledge management – including content management,
document management, record management, communication management,
management of inside and outside knowledge communication, and management of
whole the system.
4. Knowledge access and search – including integrated and coordinated
management to various software application tools, such as intelligent search, multi-
strategy access, multi-model access and search, multi-method and multi-layer access
and search, network search tools, and whole system access and search.
5. Knowledge dissemination – set up knowledge distribution map, electronic
document, CD-ROM, DVD, as well as transmission, printing and other information
delivery channel on web.
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“Иқтисодиёт ва инновацион технологиялар” илмий электрон журнали. № 3, май-июнь, 2015 йил
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6. Individuation knowledge intercommunication – open up various
communication ways among people.
7. Knowledge sharing and evaluation – establish a favorable organization
culture, encourage staff to participate knowledge sharing, set up Chief Knowledge
Officer (CKO), promote knowledge conversion, and formulate evaluation regulations
to knowledge -procreant benefits.
Fig 2 Chart: Structure of a Knowledge Management System
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The operation modes of a knowledge management system are: convert all
knowledge and other intangible assets, which the organization has held, into
electronic documents, then put them on Intranet web, form a knowledge pool, which
can be accessed and retrieved at any time and any place. This knowledge pool must
have a set of support and services systems and some necessary safety measures and
authorized network control function. The staff can use the system to access newsletter
information, look up historical events, and provide academic forum on the virtual
board when they need to exchange ideas at any time.
Under the guidance of corresponding knowledge management theory, it is
essential to collect knowledge, construct knowledge pools, design and realize
knowledge management and sharing system under the background of knowledge
management of SRC, so as to provide agricultural knowledge sharing service for
agricultural science-tech decision-making and research and development.
The software system of KMS has the following functions:
1. Management function of research projects:
This function should mainly realize the management of the application,
approval, research, check-and-acceptance, appraisal, prize application, filing and
extension of research project
This function should treat a research project as a record, with a unique ID
number for each research project.
This function includes the input, modification, deletion, query and
consolidation of data at each link. The query of function includes: (a) query on the
progress of the project by taking ID as the entry point; including the people, funds
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and various reports of the projects; (b) can query the system by taking people’s name
as the entry point to look up the progress of each of the projects. (c) can search the
phases progress status of the project, information consulting report, etc. by the
keywords.
2. Management function of foreign projects:
This function should mainly realize the management of foreign projects.
The management of foreign projects includes the information management of
foreign expert as well as the sent-out experts.
This function should take individual person as the unit. Each of the people
should have a unique ID in the system.
The information management of foreign experts is used to mainly trace the
information and research information of foreign experts.
The information management of sent-out experts includes sent-out record as
well as corresponding visiting reports.
3. Management function of disciplines:
This function is used to mainly realize the management of disciplinary
knowledge.
This function should be based on the disciplinary classification and take the
minimum disciplinary knowledge category as the unit and each basic category should
have a unique ID.
This function includes the input, modification, deletion and query of each basic
category of knowledge. The collected knowledge content includes academic thesis,
academic monographs, academic report, internal report, academic minutes, etc.
The query of the function includes query of the progress of each knowledge
category taking ID of the basic category as the entry point, including related thesis,
reports, conferences and discussion of the related knowledge category.
4. Routine office automation function:
This function is used to realize routine office automation, including basic office
management capacities such as circulars (announcement), office documents, handling
affairs, sponsoring conference, etc.
References
1. President of the Republic of Uzbekistan Islam Karimov, the results of the
country's social and economic development in 2014 and the program is the most
important priorities of social and economic in 2015 in the meeting of the Cabinet of
Ministers, Xalq so’zi / 2014.
2. S.S.Gulyamov, B.Y.Hodiev, B.A.Begalov, Informatics and Information
Technology, Tashkent, 2010, 541-721.
3. Srikantaiah, T. Kanti, Micheal E. D., Knowledge Management for the
Information Professional, ASIS Monograph Series, Information Today, Inc. Medford,
New Jersey, 1999, 3,53.
4. Abecker Andreas, Knowledge Networking: a Holistic Solution for
Leveraging Corporate Knowledge, Journal of Knowledge Management, 2001, 5(1).
5. Davenport, Thomas. H. Information Ecology: Mastering the Information and
Knowledge Environment. Oxford University Press,1997
“Иқтисодиёт ва инновацион технологиялар” илмий электрон журнали. № 3, май-июнь, 2015 йил
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6. John van den Hoven, Information Resource Management: Foundation for
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enterprises.
Proceedings of the 62
nd
Annual Meeting of the American Society for
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volume36, 115-121.
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10. Ann Balough, Building a Knowledge Center for Records and Information
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